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Falhumaafushi,, 20888 Viligili, Maldives
1 March 2016
눉in the spirit of frank feedback, airport service is the worst i ever had in my life. while every single resort in the maldives has somebidy to take care of your luggage as soon as you step out of the arrivals hall, the staff from the residence stares at you smiling while you struggle for 400 meters to the domestic flights terminal. i had to search for a trolley and help the rest of my family. even when i explicitily asked the staff to help my 65 year old mother they declined to do anything. and that's a policy, it happened both on arrival and departure. even after i found a trolley the man couldn't even help in loading it. unique.
눇staff at the island ia the thing that sets this place apart. totally outstanding, out of scale. very nice rooms (altough not outstanding in that price range). very good food (for being in the maldives, would have been barely sufficient in london or milan). have been in five resorts in the maldives (four seasons, sheraton, coco bodhu hiti and holiday inn) and this one is probably the best for service and top two overall. location is a hassle, as connecting makes you waste a full half day.
31 January 2016
눉plastic water. all hotels should abolish plastic bottles!
눇staff is very accommodating, kind, helpful.
14 January 2016
눉Two really disappointing features. Long transfer. Took us over 5hrs from Male Airport Terrible lounge at Male which had seats that were disgusting and almost inedible food. The Residence shouldn't be using such a facility for their guests.
눇The residence has first class water villa accomodation but few other amazing facilities. The communal and pool areas are good but not to the same standard as other venues in the Maldives. If you want an amazing place to really chill this is the best I've been to in the Maldives (3rd visit). The staff and food were absolutely amazing. They make you feel like you are the only guests around. We were really looked after with bespoke meals and effectively whatever we wanted cooked however we liked. Big thanks to chefs Saad and Tuk for the individual care and attention and a special thanks to all the staff at the amazing a la carte restaurant.
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