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Carretera Costera Sur KM 12.9 Zona Hotelera Sur, 77600 Cozumel, Mexico
August 14, 2016
눉- Food sucks at this facility (quality and qty) - Waitstaff says all the right things 'my pleasure', but they are un-willing or unable to go the extra mile - there were never enough beach towels and it took forever to get more - you get $200 in resort services, but the selection to what you can use it for is very limited. Tried to use spa services: a pedi is $65 and you can't even apply any of the vouchers to a pedi
눇- location is very nice, beach is beautiful and it's far away from the town - we had an ocean-view room, which was spacious and comfortable
August 3, 2016
눉Not much...things that are too trivial to even comment on!
눇I enjoyed our stay here so very much. The room (1430 is phenomenal) was spacious and perfect for our family of 6 to congregate and have cocktails on our balcony with an amazing view of the water! The wait staff was always so friendly and very helpful and the bartenders were so awesome! The drinks were never watered down and the beer was always ice cold. The view from the ocean side pool was absolutely breathtaking! Don't be afraid to book with Secrets....you will not regret it!
August 14, 2016
눉The food was not very good. The buffet had a very limited selection and the food just wasn't very good. Only one of the restaurants is air conditioned and it was HOT during our stay. The food at the other restaurants ranged from good to horrible. One meal they served chips and salsa and the chips were all very stale and couldn't be eaten.
눇The drinks were strong and well made. The staff was generally helpful and very friendly. Most of them seemed to really want to do whatever they could to help you.
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