Very little to mark down.... In general a great stay...

It was a great hotel with with good facilities throughout. Very relaxing location and very attentive staff.

Stayed in February 2024

Our main complaint, though petty, was the quality of the room coffee- very weak when you make two cups.

A nice view of the ocean apart from some trees, but they are nice to look at too! The pool system is excellent and we especially liked the adults only pool, although there were kids in there at times- not well policed.

Stayed in December 2023

Room, beach and pools

Stayed in October 2023

Couple of minor maintenance issues - the door to the room stuck to the floor when trying to open. And one of the "blind pullers" came off when I was trying to close the blind. Nothing major.

I unfortunately took ill during my stay. I stayed in my room most of the time. However, the meals were superb, even though I only took advantage of buffet opportunities.

Stayed in November 2023

Absolutely fantastic

Stayed in November 2023

We had issues with the safety box. It was replaced but the new one still didn't work, we believe there was an issue with the batteries because sometimes it worked, sometimes it didn't. We decided to store our valuables in someone else's safety box. The bathroom was very noisy after flushing, when filling up it made an extremely loud whistling sound, which was okay during the daytime but extremely annoying at night or during the early hours of the morning. These issues were in room 4002.

No one bothers you, yet they cater to your every need, quickly and politely. The check in and check out process are very quick. The meals are delicious, the bedding is great. If you want to go to sleep early, the rooms are very quiet. The drinks are great and the waiters are very attentive. We will definitely return.

Stayed in November 2023

The bathrooms at the rooms need some work, the wood doors look old, my bathroom had shampoo but not conditioner, my dad's room had conditioner and no shampoo, no lotion or any other complimentary. The slide at the pool seem to be permanently close and the food on the Mexican night was a bit off. No red meat options.

Overall the hotel is very nice, rooms with nice view and great service. The food at the specialty Mexican restaurant was very good.

Stayed in October 2023

La recepcion

La playa

Stayed in October 2023

I loved everything

Stayed in July 2023

I like all about the hotel

beach, is exceptional beacause is private

Stayed in May 2023

it was not that clean than other times, many people not using swimsuits, the big pool was not working so the other pools were full

the variety of food, and the small beach

Stayed in May 2023

Pool was not so clean

Comfortable and kind staff

Stayed in April 2023

the beach and the pools

the room was the best of the best

Stayed in April 2023

Everything

Stayed in April 2023

24 hour food service they were not answering

the pools were very nice . The bed was very comfortable amazing views food was great!

Stayed in March 2023

Dinner at the buffet could be better when the a la carte restaurants are closed, such as Monday nights.

The buffet breakfast was great. Had many options in a very relaxed atmosphere. The lunch, again at the buffet restaurant, was also very good with many different options. However, unfortunately we were only there for one night - on a Monday when two of the a la carte restaurants were closed. The Japanese one was open but not our favourite food choice. So we had dinner at the buffet again however were disappointed - not much difference between lunch and dinner. It would have been nice to see items like a carvery for example. It wasn’t a bad dinner, but also not a great one. This is the only reason we have chosen to give nine stars - had it not been for our lack lustre dinner we would have found our experience perfect. Check in, staff, cleanliness, room, pools, beach, drinks, facilities are all highly recommended.

Stayed in March 2023

The view

Everything

Stayed in March 2023

That I couldn't stay any longer

The place is absolutely beautiful.

Stayed in December 2022

There was mold on the shower door, a lot. The large buffet restaurant was closed the entire week for remodeling

The pools were very nice, great choices. The room was very spacious. The al la carte restaurants were very good.

Stayed in January 2023

There is a bad smell around the bars, wish the Barceló karmina sign was more sturdy, pool has a few tiles missing and can hurt feet, some of the food was not great

Staff of very nice. The hotel is nice, the show was great

Stayed in December 2022

the food was 7/10

the esthetic is beautiful, the layout was carefully thought out and the ocean view was breathtaking. we had the premium level and we were privy to premium liquors and snacks. the service was exceptional

Stayed in December 2022

-

Views were amazing. We loved everything

Stayed in November 2022

disco please play more dancing music the piano puts people to sleep!! The disco should be hip and music that make dance please!! also the drinks were watered down!!

location beautiful

Stayed in October 2022

We love it here!!

Stayed in August 2022