The construction was noisy and dusty on the pool. Our friends were not able to join us No fridge was terrible. 0

Location and pool

Stayed in March 2024

Was under construction from a past storm. Kind of in disarray

Location right on the beach and walkable to town

Stayed in January 2024

Noise from atrium—birds early each morning and shots fired repeatedly early morning when calling people to church.

Beach views and breezes, staff, restaurant, room size, balcony, daily maid service.

Stayed in June 2023

Would like bottled water in room, birds in atrium were LOUD, shots fired at nearby church calling people to church, bed hard, pillows flat, towels not soft, restaurant not open in evening for dinner, no elevator.

Room prepped daily, fresh towels daily, staff attentive and polite, large jug of water available outside room in corridor, nice plants, good restaurant for breakfast, absolutely beautiful view of ocean and sunset.

Stayed in June 2023

The two ladies at the reception were unfriendly every day it seemed, no smiles no greetings..., when we told them were were staying for a long time and could we change rooms, the one said no! not great customer service if they would like good reviews and repeat business.

The grounds keepers and the the cleaning staff were exceptional. The pool was excellent. being right on the beach was very nice.

Stayed in March 2023

bed was super hard so we’re pillows

good location. good restaurant

Stayed in March 2023

Two front desk clerks - one we met upon arrival, and another who we met the following day were surly, unhelpful and unsmiling. It would be better if front desk reception staff were trained meter in customer service.

Room, pool area and restaurant were great! The bar server and male manager were welcoming and pleasant, as were the cleaning staff.

Stayed in February 2023

There should be a lock on the inside of the Room door so I could control whether or not someone can enter from the outside when I'm in the room. The staff bold faced lied to me one night - kicking me out of the pool at 9:30 pm when the sign clearly stated 10 pm closing (I spotted many people swimming between 9-10 pm on previous nights). It turns out they had already put the chemicals in the pool for the night and both the front desk staff and maintenance staff tried to tell me they close the pool at 9 pm due to Covid. There are no coffee makers or small refrigerators in the room. For the price of the stay these should be standard. I heard from other guests that paid for breakfast to be included in the room that no information was provided to them on check in about how breakfast coupons work. If you pay for this option, make sure you get full instructions from the staff on how it works. The menu choices are limited for prepaid. You are better off paying full mexican price for a good breakfast. There are no extra blankets provided for cooler nights. My friend was given another sheet for warmth.

Breakfast upstairs at Bananas was always delicious and well priced. The pool was very clean and a good size. The relaxation area for guests overlooking the beach was always clean and well kept. Coffee is available from an urn in the lobby in the morning but don't wait too long to get your cup (bring your own) because they only seem to make one pot. Fresh drinking water is available in the lobby as well, be sure to bring your own drinking canisters. The hotel is very conveniently located to all amenities in Barra.

Stayed in January 2023

No fridge. Would have made it so much better

Nice view. Lots of sound from waves in the ocean front

Stayed in January 2023

La tranquilidad y la vista al mar son excelentes

Stayed in December 2022

, more drawers in the room, more closet space, a mini fridge

I enjoyed my stay however very dissapointed because I was robbed! I left quite a bit of money in my eye glasses case an the case disappeared!! I don't accuse the cleaning lady but SOMEONE came into my room while I was gone and took it!! Although I realize I should have been more cautious and less trusting It did ruin my stay!! Lock up your $$$$

Stayed in December 2022

We couldn’t eat food from other places in the lobby or pool area. When I made the reservations online I wasn’t offered a bungaló or upgrades.

The breakfast was very very simple, not to much to choose from. I would of liked a buffet or a better choice of food. Hopefully later we could get a better selection and more food.

Stayed in July 2022

The furniture needs to be updated. it’s very old.

The view and location.

Stayed in July 2022

Wifi was weak to non-existent in our room but worked well in the lobby. Bananas only open for breakfast - disappointing.

Location, room, bed, bathroom and shower, view, courtyard garden, housekeeper Martha, pool, Bananas (when it was open).

Stayed in May 2022

The mattress and bed sheets could be a bit better quality but all in all a great stay.

Breakfast vouchers were across the street for Ramones.... BEST BLTs IN BARRA. If you want the best breakfast view get to Bananas early before 10, Bananas has great food and service!

Stayed in March 2022

No umbrellas or seats at the beach

Great Location! Nice heated pool.

Stayed in March 2022

construction noise on the hotel expansion plan

proximity to the beach

Stayed in March 2022

Great location on the ocean. very good breakfast facility. Nice pool. Opted fro a ocean view room that cost a bit more but was well worth it.

Stayed in February 2022

Wash cloth in the room

The breakfast was exceptional. It was lovely to be right on the sea and be able to hear the waves through the night. We had a late flight and they let us stay in the reception area until we needed to leave for the airport.

Stayed in February 2022

Internet was intermittent

Location, restaurant, pool

Stayed in February 2022

Little or no wifi unless sitting in the lobby.

Great location in town. Right on the ocean.

Stayed in February 2022

Not enough loungers for the pool. Only 1! We need 5-6 more.

Can listen to the kids in the pool So glad to get a pool side room. Clean, staff very helpful

Stayed in February 2022

Wonderful location and facilities..... Wi-fi was much less than satisfactory...... very slow and more often than not - no connection...had to switch back and forth between various possible connections..... For me, this is a deal breaker! Breakfast included... which meant - vouchers were given for a restaurant across the street even though there was a restaurant in the hotel serving breakfast? The options for breakfast was limited unless the voucher and more money was used.... I believe Booking should be more upfront..... If Booking says breakfast is included and a hotel has a restaurant yet vouchers are given and a less filling breakfast is offered unless more money is spent... Booking should say.....

Stayed in February 2022

Somewhat dated especially the bed and TV. Very poor internet. No hair dryer. No shampoo or lotions. Drinking water wasn't in the room.

Location, balcony, Price. Pool

Stayed in February 2022