Avenida Lopez Mateos #993 , 22800 Ensenada, Mexico
Based on 277 hotel reviews
8.5Cleanliness
8.6
Comfort
8.7
Location
9.5
Facilities
8.4
Staff
9.0
Value for money
8.4
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 7, 2024
Maria
United States of AmericaSmall parking lot but still okay
Nice and clean Very good location Nice staff
Stayed in April 2024
Reviewed: March 25, 2024
Helida
United States of AmericaThe location,the staff was very friendly and the room was very clean.
Stayed in March 2024
Reviewed: March 11, 2024
Garcia
United States of AmericaProperty,and services
Stayed in March 2024
Reviewed: February 20, 2024
Katherine
United States of AmericaDoggy friendly hotel with excellent location
Stayed in February 2024
Reviewed: February 3, 2024
Gail
United States of AmericaLocation, lovely double king rooms in the 200 room numbers, off street protected parking, elevator from the parking area to our floor, wonderful staff, nice coffee and fruit/energy bars in the lobby.
Stayed in January 2024
Reviewed: January 16, 2024
Wallis
United States of AmericaThe bathroom doesn't have vents so the stream is all inside the room.
The stay is good the whole time. The room is clean. The AC is working great.
Stayed in January 2024
Reviewed: January 3, 2024
Leal
United States of AmericaI just had a minor stroke, and it was difficult to go up or down the stairs, because the elevator didn’t work!
Love the location, the service, so clean! Love it
Stayed in January 2024
Reviewed: December 26, 2023
Zvagando
MexicoThe elevator was broken
Location and staff were great
Stayed in December 2023
Reviewed: December 6, 2023
Ana
United States of AmericaA longer stay there
Didn’t have breakfast there..the parking lot is small
Stayed in December 2023
Reviewed: November 26, 2023
Joanna
United States of AmericaN/A
Close to everything & friendly staff
Stayed in November 2023
Reviewed: November 4, 2023
Valarie
United States of AmericaLate at night Simone was pressure washing a car right outside our room . I called the front desk and they said it was from the restaurant next door. Shortly after they stopped.
Location, staff and cleanliness
Stayed in November 2023
Reviewed: October 20, 2023
Jacqueline
United States of AmericaSee above
The room was supposely the last room. Stated balance & it was inside with dangerous elevations of flooring for elderly ppl. Since it was Saturday, Sunday’s ppl checked out & they moved us. It was perfect room then. Meet the lady that overseen the hotel.
Stayed in October 2023
Reviewed: August 21, 2023
Ron
United States of AmericaIt would be a nice touch to have some type of continental breakfast and decent coffee for guests to enjoy. It doesn't have to be elaborate, just something better than what was offered.
Our family loved our time and stay at El Cid! The proximity to shops, restaurants, and harbor life are perfect! The room was spacious, and the cleaners were fabulous!
Stayed in July 2023
Reviewed: August 17, 2023
Chelsea
United States of AmericaAbsolutely loved our stay here! Staff were more than accommodating when there was a small issue with the ac in our initial room. The location is great and the rooms themselves are spacious and comfortable. We will definitely stay here again next time we visit Ensenada.
Stayed in August 2023
Reviewed: July 23, 2023
Ramiro
United States of AmericaPlenty of parking , space is really small, need to have family get out of the car before parking , remote on t.v. hard to control need updated, buffet food was not that tasty
It was really clean and comfortable service staff are fast and polite , even maintenance staff are very helpful rooms are pretty big , I would stay here again
Stayed in July 2023
Reviewed: July 14, 2023
Gizella
United States of Americatight parking for a pickup, staff had less than expected command of english for a very touristy area. room had no armchair to relax in, though there was plenty of room, the card with instructions for the mini split didnt match the pictures on the device.
good location with lots of restaurants close by, easy to find and continue my travels. pool area looked nice
Stayed in July 2023
Reviewed: July 7, 2023
Salgado
United States of AmericaN/A
Excellent place
Stayed in July 2023
Reviewed: June 30, 2023
Yri
NorwayThe gym room needs an update.
Really nice and spacious room. Excellent location; central, but quiet.
Stayed in June 2023
Reviewed: June 5, 2023
Joaquin
United States of Americalocation
Stayed in June 2023
Reviewed: June 3, 2023
Rodriguez
United States of Americaeverything was great! Very clean
Stayed in June 2023
Reviewed: May 27, 2023
William
United States of American/a
location
Stayed in May 2023
Reviewed: May 2, 2023
Jesus
Mexicoclean room, good value, location and staff.
Stayed in May 2023
Reviewed: May 2, 2023
Norma
United States of AmericaEverything was very clean
Stayed in April 2023
Reviewed: April 28, 2023
Audrey
Canadagreat location, friendly staff
Stayed in April 2023
Reviewed: April 24, 2023
Eduardo
MexicoParking was tight and awful .television was too small and had problems with starting and handling.
Excellent location...restaurants were close by and boardwalk. they also closed the street so we could walk feely that was great .
Stayed in April 2023
Dubai, UAE
San Severino Marche, Italy
Høvringen, Norway
Cala d´Or, Spain
Gießen, Germany
Dushore, USA
Brasília, Brazil
Riva Valdobbia, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content