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  5. Reviews of Best Western PREMIER Monterrey Aeropuerto

Reviews of Best Western PREMIER Monterrey Aeropuerto This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Boulevard Aeropuerto 5001 Parque Industrial Milenio, Apodaca, 66600 Monterrey, Mexico

#10 of 139 hotels in Monterrey

Guests' Choice

Review Score

Based on 302 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.1

  • Staff

    9.2

  • Value for money

    9.0

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 6, 2024

    10
    Excelent choice for airport hotel in Monterrey. Good price, excelent installations, confortable
    • Leisure trip
    • Solo traveler
    • King Room with Sofabed - Non-Smoking
    • Stayed 1 night

    Nothing, everything was fine

    Excelent, confortable, spacious, clean hotel with very friendly staff, good breakfast included. Excelent price given airport proximity, transportation included.

    Stayed in December 2023

  • Reviewed: February 24, 2024

    9.0
    NIce stay, kids liked it.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night

    At a point the electricity went out, and they transfered us to another hotel from the chain.We had to wait a little, but we got food and the children were entretained. It was fine at the end.

    The hotel was very nice and clean. It was at a great location near the airport we arrived from. Kids liked it and the staff was very helpful.

    Stayed in December 2023

  • Reviewed: February 13, 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Perfect location

    Stayed in February 2024

  • Reviewed: February 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff is great.

    Stayed in January 2024

  • Reviewed: February 7, 2024

    10
    Exceptional
    • Business trip
    • Group
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    The room was confortable

    Stayed in February 2024

  • Reviewed: January 12, 2024

    9.0
    Good hotel right next to the airport
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was only a bit unclear regarding the shuttle. We booked it for a certain time late in the evening, and there was no information on where we can find it (neither upon asking beforehand). So we were searching for someone with our name shield, as well as for the shuttle in front of the airport. At the end after calling the hotel, they said the driver will be there in 15 mins. Not a big deal, but some more clarity would be helpful. Also it would be nice to have water as part of breakfast buffet that we could refill ourselves (the staff was helpful bringing it though).

    We liked pretty much everything. Room is big and comfortable, hotel is very close to the airport, with the shuttle available.

    Stayed in January 2024

  • Reviewed: January 11, 2024

    8.0
    Very good
    • Business trip
    • Solo traveler
    • King Room with Sofabed - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfasts

    Clean

    Stayed in January 2024

  • Reviewed: January 6, 2024

    9.0
    Comfortable.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean and close to the airport.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I got in late and hadn't eaten. Vending machines would have been helpful. Nothing in the hotel was open and when I asked where I could get a soda the reception directed me to a convenience store.

    It was very convenient for getting to and from the airport for a long layover.

    Stayed in January 2024

  • Reviewed: December 27, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There weren’t creamer and sugar in the coffee area.

    Near to airport ! Shuttle.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    9.0
    Awesome 3 minutes from the airport
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The air was not working

    Staff was amazing

    Stayed in December 2023

  • Reviewed: December 24, 2023

    9.0
    Excellent cost-benefit value!
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean keep up the good work! They offer long term parking for airport and free airport transportation! Awesome value!

    Stayed in December 2023

  • Reviewed: December 6, 2023

    10
    Excellent close to the airport for a night sleep
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Prices of goods

    Cleanliness

    Stayed in November 2023

  • Reviewed: November 27, 2023

    10
    Great time with family!
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Gym equipment need more instructions about how to turn them on. The temperature of the rooms can't be adjusted easily. It needs modernization. Rooms was too hot or too cold

    People, breakfast and facilities

    Stayed in November 2023

  • Reviewed: November 26, 2023

    10
    Excellent choice, big win for the money
    • Leisure trip
    • Family with young children
    • King Room with Sofabed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Too cold weather to swim.

    Big rooms with sofas and modern tools, frigobar, microwave, for very modest price, clean, modern, ample bathrooms, quick room service, very close to airport, free shuttles to and from the airport, clean pool, very nice and clean buffet breakfast included, they serve you so it's clean food, 4 hours to eat, good food a la carte. Nobody uses the pool so you can have it for yourself.

    Stayed in November 2023

  • Reviewed: November 19, 2023

    10
    Cómodo
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Excelent

    Stayed in November 2023

  • Reviewed: November 2, 2023

    10
    Will be my to go hotel every time I travel here.
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms are a bit outdated but did not mind too much. It is a bit noisy from the highway in front of the hotel.

    The hotel is impecable and comfortable. I like how big the rooms and lots of food options available for in dining and room service. Friendly staff. Loved how fast and available are the shuttles from the airport.

    Stayed in November 2023

  • Reviewed: October 19, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • King Room with Sofabed - Non-Smoking
    • Stayed 1 night

    N/A

    Great location.

    Stayed in August 2023

  • Reviewed: October 7, 2023

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Super clean. Good service.

    Stayed in October 2023

  • Reviewed: October 3, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights

    The breakfast start 6:30, so if you need the breakfast and you leave early, there is no to-go food for you.

    Have to call to arrange the shuttle bus service but the response time and support is very fast to the airport.

    Stayed in September 2023

  • Reviewed: September 26, 2023

    10
    Everyone is very friendly and helpful
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was very clean

    Stayed in September 2023

  • Reviewed: August 27, 2023

    9.0
    Excellent hotel near the airport
    • Leisure trip
    • Family with young children
    • King Room with Sofabed - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent hotel close to airport with very nice swimming pool

    Stayed in August 2023

  • Reviewed: August 4, 2023

    9.0
    Good experience near the MTY airport. Second time I stay here for the same.
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Clean and comfortable beds

    Stayed in July 2023

  • Reviewed: July 29, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Stayed in July 2023

Showing 1 - 25

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