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Boulevard Kululcan Km 16.9 Lote 52 04, 77500 Cancún, Mexico
7 December 2015
눉Veronica, the reservations manager was really rude and not willing to accept the mistake they did on their end. We had to wait 45 min for her to speak with us plus we also had to wait over 2 hours to get the issue solve. Had to wait between 30-45 min to get into the restaurants because they were always full
눇Location was Great
1 December 2015
눉- The hotel was very old, and the room cleanness was much worse than the photos in the website. - This was a fake 4-stars hotel. I would give it at most 2 or 3 stars. - Internet was $15 per device! This is ripping off the customers.
눇The all inclusive option was great! I also liked the beach and pool areas.
2 December 2015
눉If you like Celine Dion and jack hammers late into the night, then this is the place for you! They play Celine Dion 20 times a day over the loudspeakers and they were doing construction with loud pounding until 11:30 PM on a Monday night.
눇The bartenders were good and the drinks were decent
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