Excellent Location, Clean rooms, good breakfast, Fantastic service

Stayed in March 2024

The included breakfast had runny scrambled eggs, and the yogurt choices were only sugared versions. There's a waffle station and sweetened juices, neither sufficient for diabetics. There were only one or two other hot options, one was like a crispy US taquito with chicken and a sauce on the side which was tasty. After the first morning we ate at the adjoining restaurant.

The staff were amazing. Everything you needed, they were there to help with. My husband fell ill and they were able to call a doctor for us, much thanks to Josse for all of her help on that early morning. (The doctor was great, by the way!) I've never seen a harder working cleaning crew. The ladies wiped down every surface, vacuumed, mopped (and then dried) the floors. We want to extend a big thank you to Apolonia who was very understanding and accommodating with our needs. The lobby has double doors, the interior door needs a room key to open, so security is not an issue as there are also usually two men posted, one by each door. The bedroom lighting was a little dim, but then we realized it was so that the light from one area didn't disturb the other (keeping light from the 'living room' from interfering with the 'bed room' side). Our windows faced the interior hallway and atrium to the lobby but did not seem to open, so it tended to feel stuffy in the room. The included breakfast generally did not meet our needs, which was a downer. However there is an attached restaurant. The restaurant had good food (under seasoned for 'Mexican' food), and the staff is very friendly and helpful. Fernanda learned our needs and tastes, her suggestions were delicious. The gym was a nice addition, as was the terrace considering the beautiful weather we had. It only would have been better if there were some lounge chairs out, rather than all dining chairs. But it's understandable as it is still 'winter'. The location is only about two blocks to the Zocalo, which was a nice spot to hang out, easy to find restaurants & shopping, or pick up tourist busses or Ubers. When we return to CDMX we will certainly stay here again! Gracias a todos!!

Stayed in February 2024

Dark room. Breakfast.,,Not good. Resturant attached was poor.

Location was great. Edgar was a great concierge.

Stayed in February 2024

Breakfast could be a bit better, like made to order eggs.

We always stay here when we come to Mexico City. Concierge attention to our requests are always met.

Stayed in January 2024

The rooms are somewhat dated.

The size of the room was perfect for our family of five. It was a queen suite with two queen beds and a separate room with a pullout sofa. The location was very convenient for access to downtown activities and restaurants. It is noisy on the street, but it's also a bustling city and a historic building, so we weren't surprised by that.

Stayed in January 2024

The room was very clean, but the level of comfort of the bed, not that great.

Staff was very hospitable and accommodating.

Stayed in December 2023

The staff is very friendly!

Stayed in December 2023

Breakfast needed more variety and was cold

Amazing room location and view....clean and amazing staff

Stayed in November 2023

Beautiful property great staff great breakfast

Stayed in November 2023

Pillows are poor quality. It's a silly thing but nothing that would stop me from staying again. The pillows just suck.

Close to Centro. Friendly staff

Stayed in November 2023

Limited tv programs no cnn for instance just Fox News Breakfast buffet could be better

Overall good

Stayed in October 2023

the rooms need some updates and maintenance work

location perfect

Stayed in October 2023

Nothing really

Centrally located to historic center

Stayed in October 2023

N/a

Centrally located. Very located.

Stayed in October 2023

Always a pleasure to return to this hotel in Centro.

Stayed in August 2023

Everything was great!

The location is excellent. The Hotel is 3 blocks from Zocalo. The staff is available 24 hours. The staff is very friendly and accommodating. Breakfast is excellent not much variety but the Coffee of Holla is amazing. The best part of all for me was that the hotel has free washing and a dryer for laundry. I was thrilled with this service that is not advertised. The hotel is beautiful on the exterior and the interior if you like colonial places. It has an elevator and it is not too big or too small. The rooms have nice showers and places to sit and rest beside your regular bed. The hotel offers daily, 2 bottles of water which is great in Mexico. They have great security at the entrance and a secure door that you open only with your card. The hotel also has 2 good restaurants on the first floor. The beds are very comfortable.

Stayed in August 2023

Room located above a little noisy area.

Location and attentative staff.

Stayed in August 2023

Everything was amazing.

I loved this hotel. Everything was so comfortable. I just had a great time.

Stayed in May 2023

The lighting isn’t great, but with the outdoor view room you can open the drapes and the light is greatly improved. The regular coffee isn’t great, but the café de olla is delicious! The room can be a bit hot — wish the rooms had fans at times.

Breakfast is different every day and freshly made. The staff is very friendly and the service is on point. My husband didn’t care for the coffee, however there’s many coffee places within walking distance. The location of the hotel is great. Always felt very safe and the hotel offers rooms with indoor/outdoor views.

Stayed in July 2023

Location and rooms

Stayed in July 2023

I wish the terrace was available. Having a space where to sit and relax in the outdoors would be great. Although there is a terrace, I believe it is closed right now. Even with this..it was a good place to stay.

A very nice hotel with very good staff and service. The Bfast could be better but we enjoy the coffee and the pastries. More vegetarian options would be great.

Stayed in June 2023

Excellent location

Stayed in May 2023

Breakfast is so basic. When I was having breakfast, there were no coffee left at 8:00 am. Waited for almost 10 minutes to get the coffee.

Good location, secure hotel. Nice,big, spacious room.

Stayed in May 2023

the hotel is close to everything that we needed to see and do.

Stayed in May 2023