Avenida 10 Esquina Calle Primera Sur, 77710 Playa del Carmen, Mexico
#189 of 232 hotels in Playa del Carmen
Guests' ChoiceBased on 283 hostel reviews
7.4Cleanliness
7.5
Comfort
7.4
Location
9.3
Facilities
7.3
Staff
8.5
Value for money
7.9
Free WiFi
7.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 21, 2024
Sanja
SloveniaThe private room for 3 people was very damp, you can breathe it in the air, and there were signs of mold. The bed was neither awful neither great.
The rooftop is cool, but there is no bar therefore no vibe. Private room is a good size.
Stayed in February 2024
Reviewed: February 21, 2024
Julia
United States of AmericaSink in kitchen was slow to drain. But no big issue.
Chill atmosphere and friendly staff.
Stayed in February 2024
Reviewed: February 16, 2024
Wonsook
CanadaOnly one bathroom with too many people where the toilet got blocked many times. The tap water and toilet have very weak water pressure.
Kind staffs. Nice kitchen and fantastic rooftop facility. Shower is good with good water pressure.
Stayed in February 2024
Reviewed: February 16, 2024
Wonsook
CanadaThe toilet is blocked so often. Water pressure for a tap is very weak. However, shower pressure was good.
The location is good. The rooftop facility is fantastic. kitchen is very nice..
Stayed in February 2024
Reviewed: February 3, 2024
Daniel
United KingdomBathroom could do with a freshen up but still really good overall especially for the price!
In a perfect location, super close to the beach and 5th ave without it being too busy at all. Really close to ferry for Cozumel and ADO station too. Everyone who worked there was really really friendly :)
Stayed in February 2024
Reviewed: January 29, 2024
Joanne
CanadaI saw pics of yoga upstairs and it being a wellness hostel so i was expecting a more heathy vibe. To me it upstairs was just people high on drugs thats all they talked about i am allergic to smoke and pool area seemed safe but nope drugs everywhere constantly asked and eventually moved the hammock away from the lovely area I didn’t get a chance to sit in once as full of people getting high. Was disappointed. Maybe rename the hostel from wellness to high house, lol. I went upstairs at 6am to do yoga stretching and whole area was full of being sleeping in the lounge areas as their beds higher than a kite or passed out. Such potential this place has. Drugs ruining it. Switched hostels after 2 days. Also room stunk like backed up sewer while I was there. Bed comfy tho and great locker. Just the drug scene ruined the vibe of a Wellness Hostel.
Beautiful hostel layout amazing staff. Coffee in morning nice but didn’t proven even sugar for it. I eventually bought sugar myself and left it there so the other tourists didn’t put salt in coffee looking for sugar, lol. Staff amazing tho.
Stayed in January 2024
Reviewed: January 26, 2024
Gingerandhoney
NetherlandsOnly 1 of the 10 burners on the 3 electric hobs worked decently. This made cooking really challenging for 1 person, let alone if multiple people wanted to prepare a meal. Having only a single shower+ sink + toilet unit for 12 people in the female-only dorm creates logistical challenges.
The rooftop area was really nice, and it was great to see all of the plant parenting done at the hostel Had lovely chats with, Cuauhtémoc, one of the hostel managers.
Stayed in January 2024
Reviewed: December 29, 2023
Mariela
New ZealandThe air conditioner only gets turned on at night, and it was set at 26C..... didn't make any difference to the room.
Very friendly and helpfull staff.
Stayed in December 2023
Reviewed: November 26, 2023
Megan
United KingdomRooms exceptionally noisy with old fans and aircon- didn’t sleep at all Smelt damp
Very close to ado bus station and beach etc
Stayed in November 2023
Reviewed: October 27, 2023
Peta
AustraliaThere was only one bathroom available in my dorm room of 12 beds. There always seemed to be a wait to get in as the shower, toilet and sink were all together. The hostel needs an additional communal bathroom for when the ensuite is occupied.
The location was excellent, close to the beach, restaurants, and ADO terminal. The staff were all super friendly and helpful. I really enjoyed the rooftop pool and plenty of space to relax, socialise, or do yoga.
Stayed in October 2023
Reviewed: October 13, 2023
Louise
United KingdomI checked in and was shown to my bed, then went for a walk. I came back and was told by reception another girl in the dorm had moved my things as she wanted my bed. They apologised but I don’t think this was handled well - reception should have told her not to touch my belongings and if she wanted to swap to wait until I returned and ask me.
Clean, good location.
Stayed in September 2023
Reviewed: September 27, 2023
Katie
AustraliaThe shower wasn't always hot.
Seemed like a great vibe. I was only here for a night as a layover but imagine that it would be a good place to stay. Yoga in the morning and a pool on the roof.
Stayed in September 2023
Reviewed: September 22, 2023
Ueya
Japanstaff was really good and the location is so useful!
Stayed in September 2023
Reviewed: September 17, 2023
Louise
United KingdomAfter I checked in and was shown to a bed, I went for a walk. I came back and reception told me another girl wanted the bed I was in so she had moved my things (I’d already put on the bed my pyjamas and hanged some hand washed underwear which was drying!). I appreciate this is not entirely the hostels fault, but I do think it wasn’t handled well - they should have told the other girl not to touch my belongings and wait for my return. Apart from this everything was great.
The hostel is nice, clean, good kitchen. Loved the aesthetics. Good location really close to the beach and ADO turística. Cute little rooftop pool.
Stayed in September 2023
Reviewed: August 7, 2023
K
AustraliaThere was very little social atmosphere, so strange as I was here 5 years ago and it was crazy. Maybe just low season or had the wrong week
Awesome spot, very close to everything. Private room was decent enough and comfortable. 12pm check out was nice especially on a Sunday!
Stayed in August 2023
Reviewed: July 30, 2023
Desiree
SingaporeFemale dorm I stayed in had one toilet and it could've been cleaner, my section of the room didn't get as much air-conditioning
Interior design, rooftop terrace was nice and big, enough seats, with a small pool to dip in on hot days, lockers for backpack, comfy beds, quiet comfy sleep, free water top up, kitchen for use, good WiFi,.
Stayed in July 2023
Reviewed: March 27, 2023
Josefine
GermanyThe 10 bed female dorm was not full. If it is that one bathroom might not be enough :)
Very friendly and helpful staff..A nice rooftop to chill out. Very close to ADO and everything. Big kitchen.
Stayed in March 2023
Reviewed: March 26, 2023
Carolyn
United KingdomI thought the female dorm was a bit pricey considering there are 12 beds, although the mixed dorm is better value.
The hostel is in an excellent position, close to the bus station, beach and all amenities. The voluntary staff on reception were very friendly and efficient as were the cleaning staff. The hostel was quiet at the time I was there which was much appreciated. The fabulous new kitchen with a seating area was the draw for me. The 12 bed female dorm is equipped with air conditioning and fans and an ensuite bathroom. The beds are very comfortable.
Stayed in March 2023
Reviewed: December 17, 2022
Circe
CanadaI don’t think this property should be open during renovations. No real hostel vibe, only one dorm now and at one point there was only 2 other people staying in the whole place. construction day and night, no lounge area (cushioned seating)/privacy on rooftop yet so using the pool was awkward, no events or tours thru the hostel to meet people, and there were a couple people that would come stay for one night, sleep in their clothes (and no luggage), and leave the next morning so I’m not sure what was happening there. kitchen that I mentioned was really nice was missing a few key things to make it really usable, and half the stove elements kind of smoked and smelled bad when you turned them on
gorgeous brand new kitchen, incredible location (3 mins walk to turística bus station, same distance to beach), big rooftop space, super friendly staff!! coffee in the mornings is a nice touch as well, you can play Netflix in the kitchen/dining area. also the super cute kitty was my favourite part!
Stayed in November 2022
Reviewed: September 16, 2022
Eimear
Irelandthe only issue was that there was double bunk beds and the top bunk didn’t have railing and it was high up so it didn’t feel the safest
staff were friendly. good location.
Stayed in September 2022
Reviewed: September 14, 2022
Stacik
New ZealandNowhere to hang wet clothes or swimwear to dry. Kitchen was small for the amount of people staying there.
Great location, spacious and secure rooms with card entry. I liked that the dorm room had it's own bathroom and the rooftop area was nice.
Stayed in September 2022
Reviewed: August 27, 2022
Anna
NetherlandsThe hostel had such much potential but wasn’t living up to it. No social events or anything like that. It was very quiet. I think if they put in a bit more effort it could be an amazing hostel!
Good location, clean bathroom. Nice rooftop terrace with swimmingpool.
Stayed in August 2022
Reviewed: August 16, 2022
Catherine
Italyit was smelly
the room is quite big and the lockers as well.
Stayed in August 2022
Reviewed: August 9, 2022
Chiara
NetherlandsNice hostel with good rooms/beds and nice A/C. We thought it was a party hostel but when we were there it was very quiet every night. Maybe just wrong timing. But overall a good hostel with a small but nice pool and in a good location.
Stayed in July 2022
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