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Carretera Tulum-Boca Paila Km 3.8 Lote 48, 77780 Tulum, Mexico
25 February 2016
눉Food is so-so. Many staff don't speak sufficient English so it's hard to make ourselves understood. Ocean front too rocky and dangerous so no swimming and no sand beach to hang out on. Bed was hard. Extra charge for bottle of wine to room service but not for glasses of wine. Small things like that took away from the overall experience.
눇Location was stunning. Property is beautiful. Staff was friendly. Pool is decent. Concierge organizing tours was awesome!
22 February 2016
눉Resort is very difficult to find in the dark! The food is a little above average for an all inclusive. Our biggest complaint is that WiFi is only available in the central check in evening bar area. The only American television station is CNN. For what Kore is charging, this is not consumer/traveler friendly. The wines and champagnes served in the restaurants aren't worth drinking. However, they have better bottles available for purchase--at a premium price. There is a lot of competition in the area with much better offerings for the money.
눇The rooms are very spacious and clean. The bed was exceptionally comfortable. Staff are trying very hard as this resort transitions under new ownership. Eduardo had just hired on as bartender in the evening bar. We thoroughly enjoyed getting to know him. Great demeanor and bartending skills! He is an asset to the Kore team! The 24 hour room service is attentive with a decent menu offering. Our favorite dish was the shrimp cocktail. The pool is very nice with lots of lounge chairs, towels, and umbrellas if you want shade. There are many cabanas available (and more lounge chairs) in the sandy areas to make up for the lack of a beach. You can access a beautiful beach next door through a pick up service at 10 a.m/return at 3 p.m. The resort offers valet parking service. You are behind a closed gate. We didn't know whether this was a bonus or deterrent. We felt walled in at times. Kore provides an elevated view of the ocean and view of the shoreline northward. Lots of Iguana warming on rocks.
23 February 2016
눉No wifi in the room unless you paid for it.
눇Lovely, helpful and friendly staff. Enjoyed the pool and the jacuzzis. Great sparking wine, variety of food and the beds were very comfortable (if you like firm mattresses). All in all - excellent hotel. Free bikes were brilliant to explore Tulum and the scooter was a very useful hire! Pretty good hotel gym and lots of Pilates, yoga and boot camp classes to choose from.
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