Reviews of Wyndham Garden Cancun Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Avenida Tulum Supermanzana 4 Manzana 14 Lote 2, 77500 Cancún, Mexico
#96 of 208 hotels in Cancún
Guests' ChoiceReview Score
Based on 926 hotel reviews
7.9Score breakdown
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Cleanliness
8.3
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Comfort
8.3
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Location
8.2
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Facilities
7.9
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Staff
8.3
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Value for money
8.1
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Free WiFi
8.4
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Reviewed: April 20, 2024
Harriett
United States of America1 review8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
The location wasn’t near many attractions
Pretty quiet
Stayed in April 2024
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Reviewed: April 6, 2024
Michelle
United States of America1 review7.0“Pleasant”- • Leisure trip
- • Family with young children
- • Deluxe Family Room with City View - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Ask staff to clean my room while was out ! When I got back it wasn’t done had been gone 8 hours
The staff
Stayed in April 2024
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Reviewed: March 29, 2024
Rosalinda
Belgium5 Reviews7.0“It was a good deal :-)”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I liked it was close to the airport. It makes it a good stop after your flight, before going into your holiday mood around Yucatán
Stayed in March 2024
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Reviewed: March 28, 2024
Reba
United States of America7 Reviews2 helpful votes7.0“Old hotel, high rates, no face towels. Horrible internet.”- • Leisure trip
- • Solo traveler
- • Deluxe Family Room with City View - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Internet horrible, the worst I’ve ever experienced in my 2 years of traveling to Cancun
Location
Stayed in March 2024
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Reviewed: March 18, 2024
Dean
Canada1 review8.0“Large, modern, clean hotel rooms with a helpful and cheerful staff.”- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The temperature could not be adjusted lower than 20C 68F. It still felt a little warm and humid in the room. A pedestal fan (it could be stored in the large closet) would have been nice to have.
Sixth floor room with a large and open balcony had a gorgeous nighttime view. Breakfast was very good. A lot of options. Breakfast staff worked hard. Mario, the bellman was extremely personable and cheerful. Location near the very large shopping mall was convenient. Anything you would need for almost any reason would be in there.
Stayed in March 2024
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Reviewed: March 9, 2024
Lorenzo
Belgium3 Reviews9.0“Early breakfast, clean rooms and secured parking”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Mobile airco is very loud.
We stayed for just 1 night because we had a flight the next morning. Breakfast at 6h30 and parking underneath the hotel are a big added value.
Stayed in March 2024
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Reviewed: March 7, 2024
Danee
Canada2 Reviews8.0“Was a great stay.”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
It is about 2 km close to a harbour. There is no beach access anywhere close to this hotel. Need to use an uber to get a beach. So the booking reference of being close to a beach is misleading.
Room was great. It was a great location and a clean hotel space. Pool area was also very nice. Amazing breakfast included with the room stay. Great location, walking distance to malls and markets, and lost of amazing food locations.,
Stayed in March 2024
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Reviewed: March 1, 2024
Gerardo
Nicaragua11 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Group
- • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
- • Stayed 1 night
N/A
N/A
Stayed in February 2024
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Reviewed: February 20, 2024
Thom
Canada2 Reviews1 helpful vote7.0“Too many smokers”- • Leisure trip
- • Couple
- • Junior King Suite - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No shade by the pool. Hot tub not hot. People smoking in hotel and around the pool.
Breakfast. Cleaning staff
Stayed in February 2024
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Reviewed: February 12, 2024
Jan
Czech Republic42 Reviews6 helpful votes9.0“Good hotel for the money.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
- • Stayed 2 nights
Very good breakfast. Restaurants nearby.
Stayed in January 2024
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Reviewed: February 12, 2024
Jingqiu
United States of America10 Reviews1 helpful vote8.0“Good value and comfort room”- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Noice from next room.
Clean and comfortable room. Very good breakfast with lots of hot food choices, including eggs and other foods.The location is great. There are a few restaurants and supermarkets just a few minutes away.
Stayed in February 2024
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Reviewed: January 18, 2024
Andreea
Romania44 Reviews4 helpful votes8.0“Good value for money.”- • Leisure trip
- • Group
- • King Room - Non-Smoking
- • Stayed 2 nights
Real comfy beds, just perfect after a long haul flight. Very friendly reception desk staff.
Stayed in December 2023
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Reviewed: January 18, 2024
Polina
Canada6 Reviews1 helpful vote7.0“Basic, but comfy”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast starts at 6:30 and if you don’t come at that time, later there are more limited choices, they don’t refill much. There is still food, but it could be for example that all the fruit are gone, etc.
Pool was nice for kids to play in, room service was also good.
Stayed in January 2024
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Reviewed: January 17, 2024
Medgeen
Canada10 Reviews2 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Excellent Location! Walking distance to the malls and good restaurants.
Stayed in December 2023
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Reviewed: January 9, 2024
Devina
United Kingdom1 review7.0Good- • Leisure trip
- • Group
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We booked a further stay at this place but we were transferred to a nearby sister hotel. I didn’t like this as we booked to stay at Wyndham not Fairfield.
Stayed in December 2023
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Reviewed: January 4, 2024
Michael
Ireland50 Reviews3 helpful votes9.0“Great value hotel.”- • Leisure trip
- • Family with young children
- • Deluxe Family Room with City View - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Maybe not as modern as the pictures, but we had no complaints .
Very convenient hotel, we stayed one night, the breakfast was good and a nice coffee shop next door.
Stayed in December 2023
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Reviewed: January 4, 2024
Boccuto
Italy9 Reviews1 helpful vote7.0“Overall ok”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast
Room
Stayed in December 2023
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Reviewed: December 31, 2023
Su
China18 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
seem water is not very hot for bath
Stayed in December 2023
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Reviewed: December 31, 2023
Saneet
United States of America11 Reviews8.0“Comfortable stay and good experience.”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 3 nights
N.A
Good location and value for money.
Stayed in December 2023
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Reviewed: December 31, 2023
Ha
South Korea24 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Shower; stream of shower water goes spread out and some feel hurt.
Parking Nice breakfast Friendly staffs
Stayed in December 2023
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Reviewed: December 30, 2023
Zizhao
United States of America18 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
New facility, pleasant stay
Stayed in December 2023
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Reviewed: December 29, 2023
Yoly
United Kingdom5 Reviews1 helpful vote8.0“Overall good experience”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The water wasn’t very hot in the shower and also a continuous noise during the night like air condition noise coming from the corridor.
Room has lot of amenities and very nice breakfast.
Stayed in December 2023
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Reviewed: December 28, 2023
Mahmudul
Canada5 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds - Non-Smoking
- • Stayed 3 nights
Though the hotel staff were very helpful and their service was excellent, sometimes they failed to manage guests with their necessities during the pick time (8 a.m.–10 a.m.) for breakfast.
The location is best for people who want to explore a very popular tourist destination's city life or local life. You can reach the Cancun Hotel Zone very easily by public transport, Uber, or taxi. I stayed three nights at the place with my family (wife and kids), and I never used the taxi service these days, except for Uber one time. I used the public bus, which is very cheap, convenient, and safe to travel to the Cancun Hotel Zone. There are a couple of supermarkets nearby where people can shop for their daily needs and souvenirs. For eating, this place is very rich in variety. People can try local foods, street foods, and fine dining experiences in various restaurants here. We don't eat pork, and we prefer halal foods to eat. There are some halal restaurants available nearby, and most of them are within walking distance. The hotel room was clean and big enough for the family, and their service was excellent. I booked a standard room without breakfast, but after booking, they upgraded my room with breakfast for a little extra money.
Stayed in December 2023
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Reviewed: December 25, 2023
Shri
United Kingdom2 Reviews8.0“we arrived l at night owing to plane delay to discover air conditioning not working and nothing available on other floor”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds - Mobility Access/Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
air conditioning not working
good breakfast
Stayed in November 2023
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