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Avenida 10 esquina Calle 14, 77710 Playa del Carmen, Mexico
23 August 2015
눉The construction next door of a huge shopping complex has really spoilt the pool area and general ambience as it is very huge and can be seen all around the pool. The staff were generally excellent, although some of the management staff were quite unfriendly and didn't seem bothered to help guests when needed. I have stayed here before and I had never had this experience in the past. It was quite surprising! On check in, there were friends of the reception staff/ manager. They didn't move away from the desks but stayed to finish their coffee and conversation. They then looked as if check in was a big inconvenience to them. I have stayed here 4 times in the past but this was definitely not up to the standard of previous stays.
눇Great location. Good breakfast and wonderful staff in Como Como. Most staff in the hotel are so helpful and friendly.
1 August 2015
눉Jacuzzi in superior suite not necessary
눇Really liked everything , no complaints at all , we want to go back!!
20 July 2015
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