Avenida Yaxchilan 41 Supermanzana 22, 77500 Cancún, Mexico
#70 of 211 hotels in Cancún
Guests' ChoiceBased on 371 hotel reviews
8.1Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.3
Staff
8.5
Value for money
8.4
Free WiFi
8.0
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End of dialog contentReviewed: March 25, 2024
Whitney
United States of AmericaThe bed was too firm
Hot buffet Walking distance to stores Uber Rides close to attractions
Stayed in January 2024
Reviewed: March 24, 2024
Jens
DenmarkNice, clean room. Friendly staff, and close to the ADO bus station. Perfect for a short stay, good restaurant close by.
Stayed in March 2024
Reviewed: March 21, 2024
Shadean
United States of AmericaNo much food option, no microwave no refrigerator in the hotel. My room was smaller than my family. Not much options. No parking at all. This is downtown Cancun not much to do in this area.
The property was clean and the breakfast spread wasn’t too bad.
Stayed in March 2024
Reviewed: March 20, 2024
Marcia
BrazilThere is no frigobar in the bedroom.
The personal.
Stayed in March 2024
Reviewed: March 14, 2024
Chris
Costa RicaThe staff is not much friendly, the bathroom door was a pain to enter the bathroom
Location and breakfast
Stayed in March 2024
Reviewed: March 14, 2024
Letitia
MexicoThe gym cardio machines need some maintenance. It would also be nice if the hotel could provide mini-fridges for guests at least upon request. We had some dinner leftovers and there was no place to put them and the downstairs restaurant could not store the food for us either.
My son and I had a lovely short stay at this hotel in Cancun Centro and we plan to return for a bit of a longer stay in the near future. My son really enjoyed the pool and I must say the breakfast buffet was above my expectations and included some vegan/vegetarian options. All the staff were very nice, kind, and smiling. It was also nice to see an international clientele at the hotel. The location is a 6-min walk to the ADO stop and a 4-min walk to a great vegan restaurant.
Stayed in March 2024
Reviewed: March 10, 2024
Olena
AustriaEverything in the room is fairly old, eg bed is a bit squiqy. And you can here everything - what is hapenning at the corridor/other rooms.
The location is great - very close to bus station. Breakfast was extremely good, there was even a person who would cook whichever type of eggs for you. Staff at the reception - very kind and supportive.
Stayed in February 2024
Reviewed: March 6, 2024
Giorgia
ItalyBreakfast can be improved :)
Our room was as described, the staff was polite and helpful:) we had a good second stay and we would book again:)
Stayed in March 2024
Reviewed: March 5, 2024
Dave
Canadabreakfast
Stayed in March 2024
Reviewed: March 4, 2024
Jessica
CanadaThere is only one chair in the room, so only one person could sit.
location is good. Close to ADO bus Station, easy to take R bus to hotel zone. Hotel is well maintained with a beautiful swimming pool. The check in guy was really nice and friendly. We got a quiet room with pool view.
Stayed in March 2024
Reviewed: March 4, 2024
Jessica
CanadaI put a note request for a quiet room. The reception guy still gave us a room facing the street. It is noisy. The bacony was really dirty with birds droppings, we could not use the bacony. There is only one chair in the room.
Location is good. The lady at front desk is really helpful. The breakfast is good.
Stayed in February 2024
Reviewed: March 4, 2024
Jakub
PolandVery clean, nice stuff, great breakfast and drinks
Stayed in February 2024
Reviewed: March 1, 2024
James
CanadaClean and efficient. Beautiful pool area. Amazing buffet breakfast with everything available.
Stayed in February 2024
Reviewed: March 1, 2024
Giorgia
ItalyThe breakfast buffet could have a bit more variety
The room was big and very clean (everyday cleaning service was very well done!). The staff was nice, polite and helpful, both receptionists and security did a great job :) The location is perfect if you are looking to avoid the zona hotelera,it's very close to the ADO terminal
Stayed in February 2024
Reviewed: February 25, 2024
Sarah
Czech RepublicThe common area is pretty cold, with strong air conditioning when when it's only 20 degrees outside.
Good breakfast, clean bedrooms, cozy swimming pool. The beds are super comfy. The staff and the security are always smiling and helpful.
Stayed in February 2024
Reviewed: February 22, 2024
Shawn
United States of Americanot hot water for shower in bathroom. Room temperature is set too low. we had to change A/C to heating mode.
Very nice hotel. Breakfast buffet is amazing!
Stayed in February 2024
Reviewed: February 17, 2024
Rosemary
United KingdomNothing
Location Excellent pool, lovely breakfast
Stayed in February 2024
Reviewed: February 15, 2024
Marie
United KingdomThe cleanliness of the room could be improved.
The room was spacious and the breakfast was delicious and plenty. The location is very convenient as it is only a short walk from the ADO bus station. I felt safe and the staff was very friendly.
Stayed in January 2024
Reviewed: February 14, 2024
Julanne
United States of AmericaWalking distance to ADO station….clean with lovely staff and a good breakfast is included..
Stayed in February 2024
Reviewed: February 14, 2024
Kathleen
CanadaEverything was good.
Great location close to ADO Bus Terminal and all the activities Downtown Cancun has to offer, nice pool, great breakfast, clean comfortable room. I would definitely recommend this hotel.
Stayed in February 2024
Reviewed: February 13, 2024
Sandor
United KingdomSuper smooth check in / out. Friendly staff. Spacious and clean room.
Stayed in February 2024
Reviewed: February 6, 2024
Susannah
United KingdomLift was a little slow coming down to Ground level
Good neighbourhood, efficient check in and check out, good breakfast, clean and comfortable room with good balcony view.
Stayed in February 2024
Reviewed: February 3, 2024
Bill
United States of AmericaCant think of anything that we disliked.
Great breakfast. Buffet style with a cook that made eggs anyway you like.
Stayed in January 2024
Reviewed: February 1, 2024
Richard
CanadaGreat location clean comfortable
Stayed in January 2024
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