The service, everyone was very nice

I love the location it was very close to catedral, 1 block to be exact. Close to restaurants. Close to everything

Stayed in April 2024

No AC and no baby crib

Stayed in April 2024

A/C in the rooms with window would be great. It was warm during my stay and the room was stuffy and warm during the day due to no A/C.

Staff was nice and I was given a room with a window when I asked. Rooms were clean and serviced daily.

Stayed in March 2024

the only issue we had it was due to the electric outlets, we had to secure our chargers in place with something due to them not staying connected, they would just pop out, i know its something petty and it would not be an issue if it was only one, but every single outlet in the room had the same issue, other than that everything was awesome!

The Hotel and room were great, the location is perfect, the restaurant in the roof its awesome specially at night as you can enjoy a nice view of the plaza and the cathedral, and really enjoy the Morelia weather!

Stayed in February 2024

Loved it all!

My family and I loved the location, the building, the room and the friendly staff. We had a room with a balcony that faced the street , we loved it , the noise was not too bad , we slept great, the mattress was super comfy .

Stayed in February 2024

The room was next to restaurant it was to loud

Location

Stayed in December 2023

Good restaurantes

Good location

Stayed in August 2023

I didn't like all the noise at 6am, everyday.

Breakfast was great.

Stayed in February 2023

Smell of frying oil coming through the balcony door, could not open it

Everything

Stayed in August 2022

nothing

The property is very nice and in a great location. It has old world charm. The room is on the small side but I’m sure you can upgrade. we arrived late afternoon and left early morning, so it had everything we required, comfortable bed, good shower with hot water. Great location.

Stayed in September 2022

We were on the 3rd floor and the music was a little too loud.

It was good. But having the same breakfast for 4 days is kind of boring.

Stayed in July 2022

No mini fridge and no microwave.

Perfect location. Awesome price. Very clean n comfortable.

Stayed in June 2022

no free parking available

location

Stayed in February 2022

The noise coming from the street, even though we were in an interior room. Because the pandemic bars and restaurants close around midnight but is could be a real issue in normal times. .They have to work also in the cleaning, the interior of the closet had dust and the floors were dirty, the bottom of my travel slippers ended up totally black..

The location is great and I loved the fact that the building has history and easy access to restaurants, taxis, ubers and commerce, the hotel is just in front on the beautiful cathedral that is spectacular.

Stayed in February 2022

cleaning issue!

everything l liked except the room services or cleaning issues!

Stayed in January 2022

very noise ,I can’t sleep well

In the heart of Morelia, nice location

Stayed in January 2022

the music from the bar below played until almost 5am.

location was great. The building is incredible.

Stayed in January 2022

Very beautiful small traditional hotel

Love the lication and comfortable beds

Stayed in December 2021

I loved the location

With every movement I made the bed squeaked. I paid for a room facing the cathedral and didn't get one

Stayed in October 2021

There wasn’t a phone for room service and the only one chair.

Did not gave breakfast there. Location was great.

Stayed in July 2021

The restrooms on the first floor were dirty

The staff nice and helpful

Stayed in June 2021

The hotel use QR codes and that is not convenient. And there is no phone in rooms to contact front desk and I had an emergency and I wasn't able to contact the front desk. I will not return to this hotel for the lack of security.

Location

Stayed in March 2024

Liked all the architecture in general.

Convenient location, in the heart of Morelia.

Stayed in March 2024

Since we arrived the lady in the reception ignored us. She looked at us up and down and didn’t not greet us. Once we began to speak English and she saw my ring, she proceeded to greet us. Then the room they assigned to us was the worst. Right outside our door there were piles of dirty towels that remained there 2 days out of the 3 days that we were there. They only made the beds but never changed the sheets or swept. We asked if they knew of a restaurant that would take reservations for New Year’s Eve and they told us no. Come to find out there was a restaurant on the rooftop of the hotel. Check out was the same, they didn’t help up with our luggage and made it difficult for us to check out. I’ve stayed at higher end and cheaper hotels, this was by far the WORST. I am a brown skin Mexican American and it is unfortunate that due to my color of skin, my family and I were treated poorly.

What I liked about the property was that it is located in front of the Cathedral.

Stayed in January 2024