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Paseo Kukulcan Km 9 lotes 9 y 9 A, 77500 Cancún, Mexico
10 September 2015
9 September 2015
눇You can see beautiful beach from the hotel. Good breakfast.
8 September 2015
눉The hotel staff weren't helpful at all. We had to call down to the front desk and request for towels everyday which we had to wait for an hour or more to receive. We stayed in room 1463 and the bed had bed bugs because we woke up every morning with red bite marks all up and down our legs and stomachs. We did a Google search for bed bugs at this hotel and a long list of complaints popped up. We notified the front desk once again and they laughed and told us that we were crazy. The wifi at this location was awful!!! The connection continuously went in and out and it was extremely frustrating to deal with. This hotel cares more about keeping the outside clean rather than the inside. I wouldn't stay at this hotel if I ever returned to Mexico.
눇The location. Beach and restaurants were very close
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