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Carretera Federal Tulum - Cancun - Km 237 - Tankah III, 77780 Tulum, Mexico
January 6, 2016
눉We were awakened early in the morning every day by loud blasting music at the pool, and a man yelling with a loudspeaker. This continued throughout the morning and also sometimes at night, along with intermittent jack-hammering. It was impossible to get any sort of rest. Also when we arrived, our room had been given away to another couple (we opened the door to find them in our room) - staff had given them the wrong room as well, and we had to wait another hour for the room to be changed (after waiting 2 hours before since our room was not ready). The stay was very unpleasant. Tried to speak to the manager but he was unavailable.
눇Nice clean beach area (when loud music was not playing)
January 5, 2016
눉food quality is pretty low, staff isn't friendly at all, loudness, bugs, rocky beach, no free internet, people smoke everywhere
January 5, 2016
눉Very bad value equation. The food was disgusting. It seems I was in the school cantine. Moreover, there were no healthy choices...everything was very heavy and caloric, not in line with the type of food you would expect in a Caribbean hotel. Wifi only free at lobby, can't believe they don't offer free wifi as most of the hotels in the area do.
눇The beach was nice.
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