Furniture of rooms

Near the beach

Lack of linens

Location

It is little difficult to find. Specially when driving and all streets around are blocked for cars in the evenings Skip the Margaritas in the bar, go for the beer and a shrimp tapas - the best I got in Mexico

The location is very nice just in front of the beach

The staff was rude and the AC in my room was not working when we informed the staff the maintenance guy was really rude to us

The location is 😃

Friendly Hotel and personal

The location is AMAZING! Very cute/aesthetic Beachfront property, right by 5th avenue and about a 7 min walk from parque fundadores , ferry to Cozumel and ADO Bus station. The breakfast we included in our booking by the beach in their restaurant was really good. They give you coffee, juice and you get to pick a dish from their selected menu. We had the chilaquiles with chicken and enchiladas suizas plus you get to enjoy the beautiful views as you eat.

If you travelling by car it might be problematic to find the location and you should think about the parking - it is paid.

The beach was amazing.

Room was not cleaned and garbage was not removed. Some of non-essential stuff was old and broken: one of power outlets, blinds rope, faucet dispenser. But it did not affect much our stay. Also there is no vehicle access to the hotel entrance: you need to walk about 200m from nearest point of access.

Large rooms with private access from yard, private and calm internal yard, private beach, good breakfast, restaurant inside the hotel. Extremely friendly and helpful front desk.

We were pleased with location, staff n cleanliness. Parking and auto access to hotel is limited, as hotel is on other side of 5th Avenue

We liked everything though if we are to suggest improvement, it would be on breakfast, majority based on eggs and unless you are eating the mexican one, it might not be sufficient.

Big bathroom, big bedroom, big terrace with amazing sunrises. Use of the sun beds and plenty of restaurants around, you can also eat at their restaurant, which is really convenient. We had the honeymoon suite and it was just amazing.

The shower was most of the time cold sometimes a littlebit warm but not warm warm so you can enjoy the shower. You can hear the music from the beach Bars very loud in your room and yess I am talking from Bars. A Thing i really didn't like was that the waiters start at lunchtime selling the beachbeds of the houseguests to other people so when you do Siesta you won't have a bed in the afternoon.

The Check in Team is amazing they are sooo friendly an welcoming. They are really unique. They waiters are very nice too. The room was big an and the bed comfy. Very clean.

The breakfast was not good. It had no flavor.

The location was great.

They charged me 300 MXN for a beach towel that I had left on one of the sunbeds before going for a walk and it seems like someone took it First of all a beach towell deteriorated because of years of use,could never had costed 18 U$D.And apart from that what's the people from the hotel doing if it's not preventing those tipe of events?Charging a guest for an old beach towel 18 U$S is negative for any hotel as a policy..I found it unbelievable and very unprofessional regarding to a business,as a hotel is suppose to be To add something else,the faucet of the shower didn't work the second day.I couldn't open it. It needs to be updated in general.But they fixed it the following day And to sum up,one morning after breakfast that I went to the reception and it was obvious,theyhad been or were smoking marihuana .The smell is something you can not hide...

Location and the fact that breakfast was included and that from the restaurant/ bar you could see the sea.Right next to the beach.

Wifi was not good

Great location on the beach. Rooms were comfortable. Breakfast was made to order with multiple selections. Ours was included in our rate which was a great value. The staff were very nice and accommodating. Really enjoyed our stay

Room was not dark at night; shower water was only warm; no chair in room.

Location

Beach was too crowded Not enough chairs

Locación was great. Nice hotel. Friendly staff

Our room was located near the lobby which was noisy at times throughout the evening. Thinking a room away from that are would help diminish that only issue we experienced.

Cozy, clean, it’s restaurant, staff, value, and most of all its location. Right on the beach!

there were only sheets on the bed, no blankets. we were able to get one at the front desk. we liked the proximity to 5th ave but we could hear a little noise at night... not really bad at all for how close you are to everything. i wouldn't even say it was "noisy".

the location is terrific. it is accessed by a side street off of 5th ave. it is a small quaint lovely little hotel. the grounds were very clean and the staff was really friendly and helpful. our room was on the upper floor with a view of cozumel island. so cool! the beach access is great. there are free lounges for guests (but get them early) and there are paid ones in front of the restaurant. we ordered nachos that were great and the complimentary breakfast was good as well. i would definitely stay there again. great little find and good price for the location/amenities.

The breakfast offering was a bit limited in choices, except for 2 dishes everything else was eggs based which is not great when you spend 10 days there.

The location, we had the honeymoon suite which was beachfront and had a big terrace a few metres away from the sea. Every morning we could watch the sunrise from the bed and terrace and went to bed every night hearing the sound of the waves . The beach club was also very nice with free sunbeds, shower , bar, restaurant and dj playing live music . Good cocktails too .

Stayed in January 2024

Unfortunately the music they played was very loud and on from breakfast time to late evening.

Nice room close to the beach. Great restaurant close to the beach. Very helpful staff. Really pretty facility. rooms kept very clean.

no parking

I like being at the beach

Location was amazing and the beach was beautiful

I have no complaints about my stay at Pelicano Inn.

The hotel, especially our room with ocean view, was quite pleasant!

aailabilty to charge to the room from the restaurant/beach club

beach front and location

No comment here bc we liked everything.

Really good and safe location!