no beach swimming.

Pools, service, rooms.

Stayed in April 2024

A/C didn’t cool properly and construction in unit next door was noisy if wanting to nap.

Relaxing and beautiful but fun things to do!

Stayed in April 2024

They need more music

The view and the pool

Stayed in April 2024

Housekeeping was awesome! Great pool games and activities for the kids! Beautiful resort. Felt safe and everything was very clean. No problems with checking in and out. Price was very affordable.

Stayed in March 2024

There was no conditioner. It was a shampoo and conditioner combo that was not good. Had to go purchase some conditioner.

Room was beautiful with a fabulous view of the marina. The room was spacious with plenty of room and amenity. Bed was very comfortable. Staff was gracious and attentive.

Stayed in February 2024

I did not like the sales team. The was just too much pressure from the marketing group.

The location was absolutely beautiful. The property is well maintained and the staff is top of the line , all the way. Very nice facility.

Stayed in March 2024

Noises in rooms at night. Like work being done or something

Great location. Staff amazingly friendly and courteous.

Stayed in March 2024

Everything was perfect!

Stayed in February 2024

beds and sheets not super comfy

amazing service, very friendly, not pushy at all, grounds & pools beautiful, room very spacious and all have fantastic view facing ocean, amazing drinks, clean pools & staff always cleaning & testing water, pool food really good, events and activities offered fun and good mix

Stayed in January 2024

The fold out bed was hard and we didn't learn until leaving that they provide a pad for that. I didn't realize until after booking that you aren't allowed to swim on the beaches there becuase of the current and the drop-off.

The room was very nice. View was amazing! Very clean and king size bed was incredibly comfortable. Loved watching the whales from the beach and from our room. Poolside service was excellent. The food and drinks served at the pool were very good.

Stayed in January 2024

Hot water in showers often wouldn’t run hot

Great pools nice breakfast wonderful party on site and guest events always very fun - great views Can walk to town and Marina - about .75 mile

Stayed in January 2024

The views were spectacular, the facilities and amenities were too notch, and the customer service and staff were very attentive and kind to us! We will definitely be coming back again

Stayed in December 2023

Room was a bit outdated but nothing major

The location was great, amenities are fantastic especially the pool.

Stayed in December 2023

I liked the location. It’s away from all the hype. Nice and quiet.

It was gorgeous! Everything was so nice. That view, you can’t beat it.

Stayed in December 2023

Nothing

Great for families and couples alike. They offered everything you could need, you literally never need to leave resort. The little mini market on site has it all. Food was great at all restaurants. Bars everywhere. Staff was so friendly, happy and helpful

Stayed in December 2023

The meal plan email came and said it would be $109/ day, But the telephone person insisted, they could not honor that price, it was $129. We don't drink alcohol, so we didn't purchase, because we thought it was wrong for them not to honor the email price. The seafood night on Saturday night, wasn't as great as the year before. Much less choices on the buffet, and Quality was sub par. We ended up going to the marina to eat. And that was a much better experience than the food, this year at Playa Grande. Normally, the food is superb at Playa Grande, but not this year. Something has changed!

The activities and staff around the pool and staff at the entrance were all excellent. The food staff/ servers were awesome too.

Stayed in November 2023

Rooms near the marina are noisy. There is a night club nearby.

Size of room, breskfast, pool facilities, staff

Stayed in November 2023

Nothing

I loved everything about my stay! when you walk into the hotel it smells fabulous! It was so clean and beautiful! The staff were so polite and accommodating. We mostly ate out because we wanted to experience the city vibe but we did order small food and of course drinks and they were on point!

Stayed in September 2023

Although everyone was courteous and professional, special kudos go to Javier and Ivan, valet staff members who tended to our needs with great care. There was a day when I wasn't feeling well and Javier escorted me to secure the medicine I needed to make me feel better. We would also like to recognize pool staff member Miguel, who was exceedingly attentive and helpful.

Stayed in November 2023

No swimming on beach, this should be disclosed when booking

Staff was extremely nice. Beautiful facility, very clean. Exceeded my expectations

Stayed in November 2023

We were on the American Plan - ie breakfast included. The breakfast was very good but limited in its selections. It was different from the normal and daily buffet.

Stayed in October 2023

We definitely didn’t like was the way that they sold the tours because they gave you a good deal if you went to a breakfast where they offered a hotel room to stay if you pay a ridiculous monthly amount of money, and finally when you say no thanks, they turn really rude people, the places was solmar and the staff was really rude and uncomfortable they almost ruined our beautiful trip. 👎🏼

The property was beautiful and clean, the room was comfortable and beautiful too, we like the pool and the activity during the week.

Stayed in July 2023

Beach was on Pacific Side and not swimable.

All inclusive was as marketed- Most everything included.

Stayed in October 2023

Nothing

The entire facility

Stayed in September 2023