Choose your preferred language. We speak English (UK) and 42 other languages.
Most often used by people in the United Kingdom
Calle Asteroide S/n, Entre Carretera Coba A Boca Paila Y Géminis Sur, Tulum City-Centre, 77760 Tulum, Mexico
15 August 2016
25 March 2016
눉Water pressure on our first room was extremely low and there was no hot water. Unable to take shower. We were able to move to an adjoining room. Water was better there but still low water pressure in shower and sink. The next day the water pressure in shower was reduced to a single small stream from the shower head and drainage was slow. Staff member had to remove shower head and clean as well as clean shower drain. WiFi was fair. These problems resulted in a low score on value for the money, ie, expensive for what one received. Impression is that the owners (or staff) had minimal experience in running accommodations such as this
눇The staff responded with sincere efforts to help when problems arose.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favourite destinations to receive personalised deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.