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  5. Reviews of Quinta del Rey Hotel

Reviews of Quinta del Rey Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Paseo Tollocan Oriente 500, Metepec, 52170 Toluca, Mexico

#4 of 51 hotels in Toluca

Guests' Choice

Review Score

Based on 62 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.1

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.9

  • Free WiFi

    7.4

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 29, 2024

    9.0
    Exceeded expectations
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Decor was a bit eclectic but gave it personality.

    Great stay, great staff , amazing breakfast. We were there to attend a bday party and location worked great for us. Rooms were huge and silent and super comfy beds

    Stayed in February 2024

  • Reviewed: December 17, 2023

    10
    We are a family with kids and will definitely be staying here if we ever go back to Tokuca.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing really!

    The staff is super friendly and the property is spectacular! The whole pool area is heated to a perfect temperature and the kiddie splash pool is nice and warm.

    Stayed in October 2023

  • Reviewed: December 9, 2023

    10
    Great place to stay at great experience
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and great customer services

    Stayed in November 2023

  • Reviewed: September 17, 2023

    8.0
    Exceeded expectations, except the gym entirely.
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hacienda style of hotel, as well as its beautiful chappel were absolutely perfect.

    The entire gym needs to be remodeled and new equipment is a must, as the entire equipment is outdated and some of the exercise equipment didn't work.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    10
    The best
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Stayed in August 2023

  • Reviewed: May 31, 2023

    10
    amazing bed and facilities
    • Leisure trip
    • Solo traveler
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    everything was perfect

    perfect place

    Stayed in May 2023

  • Reviewed: May 19, 2023

    10
    Short Stay in Toluca - Great Place
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    The place is beautiful, super nice and taken care of.

    Stayed in May 2023

  • Reviewed: May 13, 2023

    10
    King's Experience
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They have a basketball hoop near a beautiful garden. Also there's a gym with a swimming pool.

    Stayed in May 2023

  • Reviewed: May 2, 2023

    9.0
    Perfect for business or family !
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights

    It's a different hotel, with great staff, warm indoor swimming pool, great jazz music, super nice bath, and really pleasant gardens. Food is very good as well. If you are not staying there, at least go to have breakfast!

    Stayed in April 2023

  • Reviewed: April 7, 2023

    10
    Excellent, relaxing and confortable.
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    While the food is not bad, I think it can improve.

    Location is great, staff are very friendly and the property itself is beautiful.

    Stayed in April 2023

  • Reviewed: March 19, 2023

    9.0
    Nice traditional style hotel
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    long time until hot water comes out (waste of water), no flexibility for later check out (I stayed 5 days and zero concession)

    spacious rooms, good food in restaurants, traditional style

    Stayed in March 2023

  • Reviewed: March 16, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    a bit outdated shower installation water escaping

    close to airport walking distance

    Stayed in March 2023

  • Reviewed: October 31, 2022

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 4 nights

    The hotel is located near the motorway, that means it's easy to go in the direction Lerma, but on the way back you have to stay in jams. Not much interesting in the direct vicinity.

    Rooms big and comfortable, nice garden. Close to Toluca and Metepec. Good fish restaurant nearby.

    Stayed in August 2022

  • Reviewed: October 1, 2022

    9.0
    Excellent stay
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 7 nights

    Wifi

    Excellent room with classical style

    Stayed in July 2022

  • Reviewed: September 18, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pillows were too thick. I couldn’t use them, so I had a hard time sleeping. My companion couldn’t use the pillows either, so I imagine many people might be having the same issue?

    The hotel is beautiful, clean, and well maintained.

    Stayed in September 2022

  • Reviewed: September 14, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    very clean, excellent service, beautiful garden as hotel decor

    Stayed in September 2022

  • Reviewed: September 9, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely loved the grounds of the hotel. Everything was well kept and so beautiful! Our room was clean, the staff was always so helpful and sweet. We definitely will be staying here again.

    Stayed in September 2022

  • Reviewed: August 2, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Very delicious food and excellent service.😍

    Stayed in July 2022

  • Reviewed: June 11, 2022

    8.0
    Good value for money
    • Leisure trip
    • Travelers with friends
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The AC made a lot of noise. The decoration was a little outdated. The shower didn't have hot water, so I had to bath in the tub.

    The room was big and the bed was comfortable. The staff was very friendly. Good parking space too.

    Stayed in May 2022

  • Reviewed: May 20, 2022

    9.0
    Incredibly beautiful hotel crazy value for money.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    Location claimed to be Metapec but was actually in Toluca

    Massive room, fantastic staff, beautiful garden, security guard at front gate.

    Stayed in May 2022

  • Reviewed: May 2, 2022

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    just nobody didn’t knows English

    this is the best experience i had in Mexico it’s awesome hotel, nice design,nice atmosphere,nice people, I like it

    Stayed in April 2022

  • Reviewed: April 24, 2022

    8.0
    Good service
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The preparation of the meals take to much time

    In general people is very kind

    Stayed in March 2022

  • Reviewed: April 9, 2022

    8.0
    It is our favorite hotel in Toluca.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Our Room had a couple issues. Toilet leaking and one drawer of the front furniture broken. We were moved to another room

    One of the most beautiful hotels in Mexico, exterior meticulously maintained.

    Stayed in March 2022

  • Reviewed: March 9, 2022

    10
    Short stay, excellent service, good rest.
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything is clean and well taken care. It has a beautiful chapel and and the gardens are very pretty. Service in every area was excellent.

    Stayed in March 2022

Showing 1 - 25

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