Avenida De Los Heroes 201, Centro Civico, 21000 Mexicali, Mexico
#22 of 33 hotels in Mexicali
Guests' ChoiceBased on 859 hotel reviews
7.5Cleanliness
7.6
Comfort
7.6
Location
8.5
Facilities
7.3
Staff
8.1
Value for money
7.3
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Dora
United States of AmericaOld towels pillows hard
Clean
Stayed in April 2024
Reviewed: April 19, 2024
Ramirez
United States of Americathe customer service at night when arriving was robotic. He wasn't informing of where to park, where room is at.
the beds and pillows were very comfortable
Stayed in April 2024
Reviewed: April 18, 2024
Helen
United States of AmericaThe plumbing smell
I love that its easy to access and its in the center of the city and its modern
Stayed in April 2024
Reviewed: April 15, 2024
Dean
United States of AmericaThe price was a little high
Beautiful location
Stayed in March 2024
Reviewed: April 15, 2024
Carbajal
United States of AmericaYou weren’t allowed to bring your own food and beverages in the pool area. However it seemed like they picked and chose who was allowed to have some or not. Very annoying.
Stayed in April 2024
Reviewed: April 11, 2024
Marcos
United States of AmericaNo complimentary breakfast
Very clean and friendly
Stayed in April 2024
Reviewed: April 7, 2024
Emmett
United States of AmericaBuffet. Food was dry to the taste, not a big variety of breakfasts..
Rooms were clean and quiet..
Stayed in April 2024
Reviewed: April 4, 2024
Gianola
United States of AmericaOld and smelled weird
Easy checkin/out
Stayed in March 2024
Reviewed: March 31, 2024
Rosario
United States of AmericaThe location
Stayed in March 2024
Reviewed: March 9, 2024
Rico
United States of AmericaI didn’t like that when I try to shorten my stay they wouldn’t allow it . I never received a refund and I am very disappointed , I will not be staying here . I went to Mexicali to attend my grandpas funeral and I had to shorten my stay due to my father having to go to work but the property wouldn’t allow it , so I lost money . I left on Thursday and had book the hotel until Saturday so I lost two nights worth of money ….
I like the location , it was close to a lot of places that we had to go. Xavier who is now a manager was very nice and kind. When we would go to eat at the cafe his customer service was excellent. We always see him when we would stay here throughout the years and his customer service is always impeccable
Stayed in March 2024
Reviewed: February 5, 2024
Erika
United States of AmericaThey could do a little better with their towels they were old and worn out.
Comfortable and quiet.
Stayed in February 2024
Reviewed: January 9, 2024
Alejandra
MexicoThe water at night wasn’t hot, even though we called front desk twice, but in the worming it was hot. Also, the heater in our room didn’t work, so we just had to turn it off because it wouldn’t warm up the room
Location, the inside of the hotel was really nice, the staff super helpful, and the food was good also
Stayed in January 2024
Reviewed: January 2, 2024
Alma
United States of AmericaClean,comfortable and good location
Stayed in December 2023
Reviewed: January 2, 2024
Alma
United States of AmericaClean,always good location and breakfast was good
Stayed in January 2024
Reviewed: December 26, 2023
Jose
United States of AmericaBed was little small
Everything mostly the location
Stayed in December 2023
Reviewed: December 11, 2023
Dora
United States of AmericaRoom was cold no heating and old towels
Good location grate breakfast buffet coffee was cold
Stayed in December 2023
Reviewed: December 11, 2023
Dora
United States of AmericaRoom no heating and old towels
Nice and clean
Stayed in December 2023
Reviewed: December 11, 2023
Dora
United States of AmericaRooms didn't have heating
All good
Stayed in December 2023
Reviewed: December 9, 2023
Silvia
United States of AmericaNo complaints
The location and cleaningnes
Stayed in November 2023
Reviewed: December 8, 2023
Carlos
United States of AmericaCustomer service at front desk the person was very unprofessional. But the person who take the bags to the room was very professional.
Facilities
Stayed in November 2023
Reviewed: November 20, 2023
Tania
United States of AmericaOne of the elevators was broken and was very busy so it took us a lot to get in and out.
The location was perfect.
Stayed in November 2023
Reviewed: November 20, 2023
Beatriz
United States of AmericaI didn't like that the room had no Microwave, no in room Coffee machine and no Refrigerator. ( I need to keep eye drops in a refrigerator) . That being said I'm sure if I had asked for any of those things they probably would have accommodated. If I had known to ask.
I loved the price and that it includes free breakfast buffet. For being included with a nights stay, it was a nice buffet. And the room was clean and staff very friendly.
Stayed in November 2023
Reviewed: November 13, 2023
De
United States of AmericaService - quality of the property and there. Was only ine elevator that took forever
Location
Stayed in November 2023
Reviewed: November 3, 2023
Hugo
United States of America😜
😊
Stayed in October 2023
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