Choose your preferred language. We speak English (US) and 42 other languages.
Boulevard Kukulcan Km 19.5 Zona Hotelera, 77500 Cancún, Mexico
June 3, 2016
May 21, 2016
눉The bartenders in the lobby bar were rude at times. When ordering drinks they acted like you were bothering them.
눇All the restaurants were top notch. The food was excellent. The staff could be a little better.
May 17, 2016
눉We paid for a suite and didn't get it as they were "over booked". Half the people there booked a suite and didn't get one. HUGE disappointment as our whole group booked suites and none of us got one! After fighting with the front desk we finally got a small balcony at a reduced rate + a $100 voucher. We ended up having fun anyway but the first day of our vacation was ruined by the bait and switch tactics. Buffet area was very warm with very little A/C. As there are many resorts in the area I would not choose this one again. Outdoor bars closed at 5pm, other bars inside have different closing hours and Kinky Bar didn't give you top shelf without paying extra.
눇The beach was beautiful and the water was just perfect. The staff was pretty nice and accommodating. The resort was nice, but a little dated. Pools were nice and had great views. Shillabon food was great.
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favorite destinations to receive personalized deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.