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Calle 8 Manzana 29 Lote 5 entre 10 y 5ta Avenida, 77710 Playa del Carmen, Mexico
30 December 2015
눉The pool is nice but small and the hotel sells day passes for non-guests at a very cheap price, so it gets crowded. You pay to be in a boutique hotel with exclusivity and end up with a lot of people smoking in your face in the pool. That was absolutely ridiculous. NO wifi in the room. We complained twice, but nothing was done to fix the problem. NO minibar in the room. Playa is very hot and we couldn't have a cold bottle in the room. Night receptionist Mauricio was very impolite to us. As there was no Wifi in the room, we wanted to use the area outside but he refused to get simply two cushions for me and my wifi to seat confortably there. The structure is beautiful, however there are so many small problems that I don't recommend this hotel. You can stay in better places for the money they charge.
눇Very nice pool and amenities Beautiful room Pool staff (Alberto, Angel and Ariana)
29 December 2015
눉There's nothing I didn't like, but I recommend to put full body mirrors in the rooms (we women always want to see how we look ;) ). And maybe it would be nice to have more options for breakfast.
눇The staff in every area of the hotel was extremely kind and helpful, they were really interested in attending our needs. The roof area is really really nice, comfortable and they play excellent music. The location of the hotel is really good, there are lots of nice restaurants, bars, malls and the beach is very close as well.
27 December 2015
눇Loved every moment
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