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Boulevard de las Naciones esq. Boulevard Barra Vieja No. 3, 39931 Acapulco, Mexico
December 1, 2015
눉The room didnt have a door in the bathroom just a curtain and the divider between the shower and toilet its a glass. Impossible to share the room. The AC didnt work, we waited three hours until they show up to chrck it and didnt fix it or offer anything. Not until i called the desk really mad they changed us to a smaller room but not before calling me to ask me to pay in advance the whole trip instead of giving us a discount or apologizing. Way over rated and over priced. The Hotel has monopolized the taxis and they charge an arm and leg. Bad bad experience. I wish I can get my money back I feel robbed
눇The pools are ok. Thats it
August 11, 2015
눉Everything, I think that I can go to other hotel with good service in reception, pool and all instalation. I never go back to that place
July 28, 2015
눉The rooms are too small and have no facilities as an extra bed. There is no beach. The meal and beverages prices are expensive. The air conditioning system is not enough for the weather in summer, the lowest temperature is 22oC. The Japanese restaurant has no children menu. However the hotel is clean and comfortable enough. Anyway, definitely I would not return to this hotel.
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