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5th Avenida Norte Por 12 Norte y 14 Norte, 77710 Playa del Carmen, Mexico
August 15, 2016
August 10, 2016
눉quite noisy at night. Heward lots of banging around
눇amazing pool area. staff are very friendly and helpful. good food.
August 11, 2016
눉I arrived and they charged me a "Resort fee" that was not mentioned when i made the reservation.Then the menu says one price and you get charged another. (higher obviously) There was construction sound everywhere. At night all the dance clubs around make unstoppable noise, you feel like you are in the bathroom of a disco. Terrible experience. The hotel has terrible value. Very expensive for same things offered in nearby hotels. The pool is very small.
눇The rooms where extremely clean. And the staff has a great attitude although they didnt seem to know much about how to handle guest complaints or requests. The hotel is really nice.
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