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Reviews of Balai Serama Guesthouse

Kampung Padang, Taman Negara, 27000 Kuala Tahan, Malaysia

#3 of 20 hotels in Kuala Tahan

Guests' Choice

Review Score

Based on 135 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    9.4

  • Value for money

    9.3

  • Free WiFi

    8.6

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Showing 1 - 25

  • Reviewed: April 24, 2024

    10
    10 plus!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Extra Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Amazing accommodation, we loved it and can definitely recommend it! It exceeded our expectations in every way, you can do nothing wrong by chosing to stay there :)

    Stayed in April 2024

  • Reviewed: April 14, 2024

    10
    Definetly worth to come !
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    I can’t think about anything less good than great.

    The place is quiet, it has great views, good atmosphere the room was clean and spacious and the food is very tasty! The owners provide all the information you need. They drove us to kuala tahan every time we needed or wanted to. They arranged our excursions, they kept our luggage the last day… nothing more than THANK YOU. And hopefully see you soon

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Would gladly recommend to a friend!
    • Leisure trip
    • Family with young children
    • One-Bedroom Chalet
    • Stayed 2 nights
    • Submitted from a mobile device

    There wasn’t anything I didn’t like.

    Beautiful location by the river. Cosy home atmosphere. Food was very good quality and taste. Hosts very helpful, e.g. running us into village to get park permits in the morning and organising a great day trip to a remote location.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    Nice place to spend 2-3 nights
    • Leisure trip
    • Couple
    • Deluxe Double Room with Extra Bed
    • Stayed 2 nights

    The location is far away from the activities. There is nowhere to go on foot. Not very convenient if you don't have your own transport. Most probably owners would arrange transport for you. The air conditioner in the room was quite noisy and not very efficient.

    Remote (actually in the middle of nowhere) location on a river bank. Beautiful blooming garden. Amazing view from the terrace to the river and the jungle. Very calm. The room is big enough. The bathroom is also spacious. Very clean. Each room has its own terrace. Breakfast is average, but quite varied and sufficient. The dinners were nothing special, but you could choose meat, fish, vegetables - several different dishes. All activities offered in the area can be booked.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    10
    Beautiful peaceful garden
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Quiet river setting Really friendly owners who kept driving us nack and forth to Kuala Tahan. They also gave us good information.ation about what to do in the area Good breakfast and dinner, plenty of food

    Stayed in March 2024

  • Reviewed: March 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Wonderful , peaceful place on the banks of the river with an amazing covered terrace for breakfast and dinner, and a beautiful garden. The owners could not be more helpful and did everything they could to make us welcome and enjoy our stay. Their day long jungle trekking activity was the highlight and was enjoyed by everyone in our small group and will provide us all with many special memories. One tip is that the guesthouse is a way from the village so if you need extra drinks or snacks, you would be advised to stock up before you go.. Having said that, the guesthouse provides you with a hearty breakfast and dinner so you shouldn't go hungry!

    Stayed in March 2024

  • Reviewed: March 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The garden view room as per booking was not available and we were given one of the rooms at the back, facing a wall and bamboo. Make sure if booking you really are getting the garden view room!

    Lovely peaceful gardens and view of the river from the terrace. Food was good too.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights

    The property is beautifully understated, in a peaceful riverside setting. Ijak and Martja achieve a subtle mix of their Dutch and Malay heritage to great effect. They are hospitable, helpful and professional.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Excellent choice
    • Leisure trip
    • Couple
    • Deluxe Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    AC in room not great. HATE disposable toiletries large refillable bottles the way to save the planet. Please get new signage very hard to see on the road

    Beautiful setting, fabulous garden. Food excellent!! great idea dinner ,bed ,breakfast as far for the town IF not driving. Standard of food one of the highest but needs less Meat choice. Owners very welcoming and informative. Beer is on offer RM15 also, a great ideal but very expensive compared to beer RM10 in the local town.

    Stayed in March 2024

  • Reviewed: February 24, 2024

    10
    Go there, you'll like it!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great, just remember: You pay in cash or via Wise! Since there is no ATM in town, you should bring cash in advance.

    A lovingly furnished and quiet place right on the river, opposite the jungle. The transfer goes smoothly, the food (buffet) tastes good and a beautiful garden completes the atmosphere.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The air con was too cold and a bit noisy. We put it on 24 But still too cold. No hair dryer in the room.

    The food is amazing. The staff too. And also the size of the room is Bigger than it looks on pictures.

    Stayed in February 2024

  • Reviewed: February 13, 2024

    10
    It gave us a good memory.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    None.

    We took a morning stroll in the garden, then enjoyed our breakfast by the river; the host Ijat saw to all our needs, from arranging rain forest activities, sending us there and picking us up , many times, to laundry, to little chats…adding comfort to every aspects of our stay. Food is good.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    10
    Amazing Guesthouse with the best hosts!
    • Leisure trip
    • Group
    • One-Bedroom Chalet
    • Stayed 3 nights

    The guesthouse itself is a nice building with a well-kept garden, next to a river. It's located outside of Kuala Tahan, but the hosts provide 4WD transport to any activities that you have. It's a much more peaceful place than the area around the park centre at Kuala Tahan. We stayed in the family room, which was a smaller building behind the main one. The room was spacious, clean and very well equipped. The owners of the Guesthouse are very very kind and extremely helpful. Take their advice about your daily activities because they really do know all the best places. We went on a full day jungle trip and it was legendary (also, we were very lucky with the weather). Breakfast was good and dinner was even better. The banana cake they have is almost addictive! We only spent a few days here but had the most amazing experience! I can truly recommend this place to everyone!

    Stayed in January 2024

  • Reviewed: February 9, 2024

    9.0
    Beautiful guesthouse with delicious food and wonderful staff.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    We were concerned at first about the distance from the town and the park entrance but the owner was so obliging that it wasn’t a problem at all.

    Comfortable accommodation set in a beautiful garden. The food was delicious with a buffet of several tasty dishes on offer every evening. Breakfast was also excellent. The owner was friendly gentle and informative and was prepared to drive us in and out of town whenever it suited us. The guesthouse is a peaceful oasis in the jungle by the river

    Stayed in February 2024

  • Reviewed: February 6, 2024

    10
    Marvellous
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Absolutely nothing

    Wonderful staff and location. Overlooking the river it’s peaceful and tranquil. The rooms are very comfortable and overlooking a beautiful garden is a bonus. The food was good too. The owners make you very welcome. Thank goodness we found this guesthouse.

    Stayed in February 2024

  • Reviewed: January 31, 2024

    9.0
    Perfect Stay near Kuala Tahan
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 2 nights

    Excellent small guesthouse on the outskirts of the town. The hosts kindly shuttle you to and from Kuala Tahan to get into the national park and also arrange excursions through them which are private versus the large overcrowded tours from operators in the main town. Breakfast was good and dinner was exceptional. It was nice to stay slightly outside the town and even though I had reservations about doing so we certainly do so again and certainly stay here.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    10
    Beautiful location, very well run, chilled out place to stay with value for money.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The Wifi didn’t work for a day but that was due to the way the infrastructure is on the island, over ground cables being vulnerable to bad weather. Nothing they can do. Besides, you don’t go to the rainforest to sit online!

    The guest house has nice clean rooms with air con and private bathrooms, and beautiful gardens overlooking the river. Breakfast and dinner are provided and the food is delicious. The staff will also arrange tours and transport and drive you to where you want to be. It’s really great value for money, and a nice place to stay.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    Wonderful
    • Family with young children
    • Deluxe Double Room with Extra Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Hosts went out off there way for you

    Stayed in January 2024

  • Reviewed: January 21, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Tranquil place with the river view. Room is nice and very clean

    Stayed in December 2023

  • Reviewed: January 21, 2024

    10
    Wonderful!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    We enjoyed a 4 night stay at Balai Serama and loved every minute! The two hosts couldn’t do more for you and were very friendly and helpful! They appreciate that their place is not within walking distance to the town and so offer lifts to and from whenever is convenient for you. The 1 day trip to Kuala Sat is exclusive with this guesthouse and was our personal highlight of our stay in Taman Negara! Beautiful gardens and very nice rooms topped off this incredible stay. Highly recommended!

    Stayed in January 2024

  • Reviewed: January 15, 2024

    10
    Excellent authentic day trip only offered by Balai Guesthouse
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Extra Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Location at the river Basic but clean rooms with airco Good food Excellent help from the owners for transport and tours Balai Serama is the only guesthouse who also offers a non touristic tour 45 km further down in the jungle which contains a hike with a guide- boattrip-visit to the village with the oriasti people and to top it off tubing in the river. It’s a really nice day trip. If you have limited time skip the canopy and take this day trip instead which is more authentic.

    Stayed in January 2024

  • Reviewed: January 13, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Extra Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing ... it was perfect!

    Loved this place! ..it is in the most idyllic setting with a fabulous garden! The owners are super helpful and can organise trips for you. We did two trips that were fun and very reasonably priced. Having dinner here included was a bonus and food was delicious! Room was very comfortable with good shower and A/C

    Stayed in January 2024

  • Reviewed: January 9, 2024

    9.0
    Balai Serama is a beautiful guest house. I would definitely recommend it for a short stay.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room with Balcony
    • Stayed 2 nights

    Breakfast could have had more fresh fruit and more choices. I especially wish they would have served real butter instead of margarine. The tea was good but the coffee was not.

    Our hosts werevery helpful in sharing their knowledge and experience, advising us of the best activities and even driving us to and from the river. The on site gardens and river views make the place very special.

    Stayed in December 2023

  • Reviewed: December 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast could usw improvement especially compared to the dinner .

    Very good Dinner, nice Host, nice Rooms. WiFi worked well

    Stayed in December 2023

Showing 1 - 25

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