PERSIARAN MUTIARA, PUSAT DAGANGAN KELANA MAS, , 07000 Kuah, Malaysia
#20 of 47 hotels in Kuah
Guests' ChoiceBased on 592 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
8.2
Facilities
7.8
Staff
8.8
Value for money
8.1
Free WiFi
6.7
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End of dialog contentReviewed: 25 March 2024
Gamal
Saudi ArabiaNothing
Although the place doesn’t really look as much as the pictures but its really good. Staff are really helpful n understanding. Could add some more dishes on the food/ dessert menu
Stayed in March 2024
Reviewed: 7 March 2024
Aik
MalaysiaBuilding and facilities a bit old . AC not too strong enough.
Relax and convenient
Stayed in March 2024
Reviewed: 14 February 2024
Robert
Czech RepublicVery hard bed
Very good breakfast lots of stuff Kindly personal Good looking property Lovely pool
Stayed in February 2024
Reviewed: 8 February 2024
Sadia
NetherlandsNot well maintained
Great people working there!
Stayed in January 2024
Reviewed: 31 January 2024
Jonathan
MalaysiaNothing in particular.
The receptionist working at the counter was kind and they provided free tickets to the Water Park next door, which we unfortunately was unable to go due to time constraints. The room was clean and in good condition, the pool was also well maintained.
Stayed in January 2024
Reviewed: 7 January 2024
Lam
Malaysiana
Location
Stayed in December 2023
Reviewed: 6 January 2024
Najlaa
MauritiusBreakfast was not worth it but the view was great. The hotel is very very old and has nothing to do with the pictures provided in booking.com but if you over look the degraded parts of the building..its ok
The staff was good. The view was great
Stayed in December 2023
Reviewed: 2 January 2024
Mahroo
PakistanThere was a mosquito issue in the room, but the y did what they could. The baby cot had bugs.
The staff was very helpful and friendly. Got a complimentary visit to the water park. Housekeeping came daily and did a great job.
Stayed in December 2023
Reviewed: 29 December 2023
Kerryn
AustraliaThe rooms were a bit run down with a lot of things really not working , although they were helpful in repairing our air-conditioning at 11pm.
The staff were extremely helpful and friendly. The breakfast was excellent. We had a banquent Christmas eve dinner that was exceptional. Basic room a but rundown but restaurant ,pool, bar facilities made up for it.
Stayed in December 2023
Reviewed: 27 December 2023
Bikram
IndiaNice and big
Good
Stayed in December 2023
Reviewed: 22 December 2023
Sumayya
South AfricaThe hotel needs a revamp, looking really tired and rundown.
Room size was amazing. Breakfast was good
Stayed in December 2023
Reviewed: 18 December 2023
Nor
MalaysiaThe paint on the building seemed faded, it looked old.
Near the beach, beautiful scenery, calm.
Stayed in December 2023
Reviewed: 5 December 2023
Mami
SingaporeBella Suites no connecting rooms. I asked for same level, and if you taking 2 rooms, be prepared to walk one end to the other end of the hotel.
The Bella Suite room was spacious. Interior of the hotel is good but the exterior looks old. Perhaps to invest in changing the doors too. Kind of old. The swimming pool overlooking the beach is a peaceful feeling. Toilet is spacious too for the Bella Suites. From far the resort looks like a castle. Very pretty.
Stayed in November 2023
Reviewed: 14 November 2023
Suhail21
Sri LankaPoor maintenance of the property's common areas. Beach is far away from the property.
Breakfast was good. Rooms were comfortable and clean. But noted some poor maintenance of the property. Pool was clean and nice. Friendly staff. Walking distance to the city and shopping areas. There is a water park managed by the hotel and we received free entrance tickets though we didn't have time to utilize the same.
Stayed in November 2023
Reviewed: 9 November 2023
Nabeela
SingaporeStaff were helpful and friendly. Around town area so easy to find chocolates shop and food talks also market. In front of the hotel have one restaurant open at night called UncleJai foods there was delicious. Hotel breakfast is okay. Can be improved on the taste and variety.
Stayed in November 2023
Reviewed: 30 October 2023
Case
AustraliaCleaned daily, great set up with pool and bar, beautiful looking out onto the beach
Stayed in October 2023
Reviewed: 29 October 2023
Gene
MalaysiaBreakfast
Room & Pool
Stayed in October 2023
Reviewed: 20 October 2023
Candice
SingaporeThe hotel is a little run down. The beds and pillows were not so comfortable.
The location was good. I liked the pool and waterfront bar area. The staff, particularly those at the pool and bar area, were really attentive and welcoming.
Stayed in October 2023
Reviewed: 20 October 2023
Huzaifa
United Arab EmiratesThe building itself is an old one, it definitely requires fill renovation and painting.
The location is in the middle of kuah, you can take grab and can go almost everywhere. The room is clean, decent with good balcony view. The receptionist was welcoming and was proactive.
Stayed in October 2023
Reviewed: 17 October 2023
Nurul
MalaysiaWater park best.
Stayed in October 2023
Reviewed: 6 October 2023
Siti
MalaysiaBuilding a bit worn out, but well-maintained. Once, lift at faulty(because of maintenance) but it get restored immediately.
Im travelling with 2 kids. We have stayed for 3 nights. Staff always welcoming and smiling and attentive and ready to help. They are young staff and should be paid handsomely. Breakfast are free for children (my first ever experience). The room spacious and clean. There is luggage room to keep the bag for a few hours after checkout. Pools are amazing. Near beach, can enjoy walk at beach. Excellent view at night. Can see MAHA tower even we dont even go there. Near to Splash out themepart with 2 free entry ticket. Quiet yet safe. The location is perfect, a walk to convenience store, laundry, abundance of eateries. We went for island hopping and our boat can ferry us to the shore. Amazing experience. I would like to come again with family.
Stayed in October 2023
Reviewed: 6 October 2023
Boss
MalaysiaBreakfast hall and utensils should be cleaned properly since the plates and cups was in dirty condition most of the time
Stayed in September 2023
Reviewed: 5 October 2023
Muhammad
MalaysiaXramai penghuni
Room
Stayed in October 2023
Reviewed: 5 September 2023
Amanda
AustraliaWe had a constraint dripping sound in a drain in our bathroom. our suite had a musty smell about it. The resort is old and looking very tired and is in Desperate need of a up grade. Breakfast was ok, some dishes weren’t hot when they should have been but there were enough options to choice from.
Our waterfront suite was lovely and large. We were at the Bella vista to celebrate our 31st Anniversary. We were greeted with rose petals in the shape of a heart and towel swans and some chocolates ,which was lovely. The bathroom was large and clean but there was a constant dripping sound in one of the drains. The view from our waterfront suite was lovely. The resort is very tired and needs a upgrade or at least a paint job. The staff were very helpful and friendly, nothing was a problem. Dee in the pool side bar was not only an exceptional bar tenter, he always had a smile on his face, extremely friendly, spoke good English and was very knowledgeable on Langkawi’s sites & attractions. He went out of his way to make sure we were happy with our cocktails. We really enjoyed our time at the poolside bar speaking with Dee when he wasn’t busy.
Stayed in September 2023
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