Karong Berkunci 200, Burau Bay, 07000 Pantai Kok, Malaysia
#4 of 5 hotels in Pantai Kok
Guests' ChoiceBased on 1879 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.7
Staff
9.3
Value for money
8.3
Free WiFi
8.2
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End of dialog contentReviewed: 18 April 2024
Shikrani
PakistanLocation
Stayed in April 2024
Reviewed: 18 April 2024
Rose
AustraliaLaundry service is very expensive
Beautiful location! The beach is lovely.
Stayed in April 2024
Reviewed: 17 April 2024
Raelene
AustraliaNothing
Location was beautiful in amongst the rainforest animals and nature all around. Staff were friendly and very helpful, re stocked free mini bar daily, beach and facilities were fabulous.
Stayed in April 2024
Reviewed: 16 April 2024
Obadah
QatarAmazing location and the staff are super friendly. Stayed at over the water chalet which was a really nice experience, the interior of chalets might need to be refurbished but all in all everything was good.
Stayed in April 2024
Reviewed: 15 April 2024
Bev
United KingdomBeautiful location, the Thai restaurant on the water was amazing both location and the food. Beach is just lovely the water warm and clear. Breakfast was amazing, couldn’t want a better choice of food.
Stayed in April 2024
Reviewed: 15 April 2024
Richard
NetherlandsNothing
We enjoyed the whole atmosphere, from pool to beach to the food. Staff were extremely friendly and helpfull
Stayed in April 2024
Reviewed: 14 April 2024
Jo
NetherlandsIsland paradise with excellent friendly staff. Private beach with a Beach restaurant & Boathouse bar. Beautiful location
Stayed in April 2024
Reviewed: 12 April 2024
Ammar
United Arab EmiratesNo ATM No super market
Mr. UVA the front desk manager is adding great value.
Stayed in April 2024
Reviewed: 10 April 2024
Gregg
United KingdomNothing
This place is a tropical hideaway set in a rainforest
Stayed in April 2024
Reviewed: 10 April 2024
Andrea
AustraliaThe beds were so hard! There was only one staff member working at the pool bar so it took a look time waiting for a drink
The wildlife and location were the highlight of this stay. The pool and the views were also wonderful.
Stayed in April 2024
Reviewed: 8 April 2024
Marcin
PolandThe most beautiful place for couples I have ever been!
Stayed in March 2024
Reviewed: 7 April 2024
Hasan
PakistanStaff is excellent especially Jamal duty manager
Stayed in April 2024
Reviewed: 7 April 2024
Theresa
United KingdomNothing.
Good variety of food, good number of staff in attendance.
Stayed in April 2024
Reviewed: 7 April 2024
Aileen
BelgiumThey have a kids club, however, the schedule activities seemed too limited to be able to enjoy the full service.
Resort located close to the forest and 500m from the cable car, sky bridge. Nice swimming pool and beach for kids.
Stayed in April 2024
Reviewed: 7 April 2024
Kirthana
SingaporeThe dinner buffet could have had more options. But the BBQ counter was great.
Lovely resort. Good food. Very clean private beach. Thai restaurant food was delicious. Really good rooms.
Stayed in April 2024
Reviewed: 4 April 2024
Annelies
BelgiumEverything was perfect
The location is like paradise. Fabulous pool, superfriendly and helpful staff, broad breakfast options, excellent mangrove tour and room has everything it needs ( that includes good airco ;) ).
Stayed in April 2024
Reviewed: 4 April 2024
Jacqueline
United KingdomDidn't like guests trying to feed the monkeys salted peanuts and teasing them.
Monkeys, hornbills, flying lemurs, eagles, lush vegetation, even the odd jellyfish... this is what we came for. The rainforest walk with the ranger was very informative worth doing. Loved the Thai restaurant. My husband celebrated his 70th birthday. Our room was decorated, I pre booked the Thai restaurant with a view of the sun setting (glorious), birthday cake and the whole restaurant sang. Very special occasion. Thank you to all the staff We always had breakfast at the beach restaurant which we preferred to the main restaurant as it is quieter and has wonderful view of the sea/beach. Plenty of buggies so no problem using them if needed.
Stayed in February 2024
Reviewed: 3 April 2024
Akmaral
KazakhstanThe air conditioner wasn't working first, then it was too cold and strong. Thanks to the ventilator we sleeped okay. The hotel rooms and cottages need refreshing look, and WC sanitary engineering needs renovation. If you renovate the hotel like Turks do (they do it every year, I guess at least once per each five years for that hotel would be good), the hotel could regain its 5 star status 'coz its territory, flora and fauna, the whole concept are great. They all strive for 5 stars with renovation.
The beach was amazing. The water was warm (29°C) and the beach is white sand (no pebbles or stones). The entrance to the sea was flat, the depth of the water goes to neck up to fourty meters from the beach (varies depending on whether it's high tide or low tide). The location is 20 min from airport on car and 10 min walk from Oriental Village and the Sky Cable / Sky Bridge, etc. We also tried the Taaras Spa (one scrub program, one foot relaxology massage and one 90 min Taaras massage). The three of us went happy out. Amenities are great. At breakfast there are multiple open kitchen stations (several egg stations preparing fried eggs or omelets, pancakes station, and separate Roti station). At every station one can choose ingredients for his/her food to be prepared of. Those guys work from 7 a.m. till 10 a.m. under 38°C every morning! The juices are a separate pleasure. They also offer fresh juices in the Beach Brasserie, milkshakes in Dayong Cafe & Beach Brasserie, and mocktails. Look for Temperance Drinks (section without photos) in the Beach Brasserie menu, and try Funky Monkey there. It's amazing! Also thanks for keeping up the great work with nature preservation (we saw each tree numbered), and with the whole ecocare approach. Special thanks to the Vallet Team, Great friendly overworking team (24 hrs), the Room Service Team and especially the Sports & Recreational Team! The Vallet / Shuttle Team also offers a free shuttle each 2 hrs to Orinetal Village / Sky Cable from hotel. And the Sports & Recreational Team beyond usual water activities offer Bird Watching Tour (on the hotel territory, which flora & fauna is rich), they also provide tour from hotel to the Kilim Geoforest Park with options: group (day or night) & private, diving & fishing, island hopping, jungle walking & zipline, and so on. Don't pass by their table opposite to Registration counter, where the Spa table is also located.
Stayed in March 2024
Reviewed: 2 April 2024
Charley
United KingdomTook ages to get food and drinks around the beach and pool
Thai restaurant
Stayed in April 2024
Reviewed: 1 April 2024
Elizabeth
New Zealandlittle things like pipes being above ground in the gardens etc.
everything was really great. Staff were amazing, the rooms were incredibly clean.
Stayed in March 2024
Reviewed: 1 April 2024
Taimur
United KingdomLocation, excellent accommodation, comfortable beds, jungle environment, with monkeys all around and a soft white sandy beach
Stayed in March 2024
Reviewed: 31 March 2024
Elizabeth
MalaysiaThere was nothing we did not like. It was perfect!
Nature, food, secluded accommodation, friendly staff, facilities.
Stayed in March 2024
Reviewed: 30 March 2024
Erik
GermanyConstruction site next to Resort with sometimes strange people hanging out.
Stayed in March 2024
Reviewed: 30 March 2024
Deana
MalaysiaNo complaints.
The property is beautiful and the location is fantastic, backed up to the rainforest and filled with local fauna. The variety and quality of the restaurants is wonderful and the staff are amazing.
Stayed in March 2024
Portland, USA
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Yekaterinburg, Russia
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