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No.1, Jalan Imbi, Bukit Bintang, 55100 Kuala Lumpur, Malaysia
August 15, 2016
눉Worst hotel in the world not even 3 stars. Bad staff bad room bad customer service. The staff very sad and didn't smile and the receptionist her name Karen who make my check in she was very bad and bad way to talk with the guest and like the room i make a reservation in the hotel and they give the room in the apartment area + we are 2 adult + 2 child and they put only 1 big towel for all of us and we already made a check in at 5 pm so i think they have time to rearrangement the room. The TV very old and most of the channels not working and bad signal they let me remembered when i was 15 years old bad picture they have to learn there is something called HD Cable. Room furniture very old the bed not comfortable at all. My 1st time & for sure my last time to reserve in this worst hotel. & i will not recommended for anyone.
August 13, 2016
눇the hotel is very dirty the bed sheets with choclate spots and the bathroom is so smelly i dont recommend any one to book on that hotel
August 14, 2016
눉I was given the room in tower east. The rooms are old, sofa are dirty, bathtub are rusty. I asked for a queen size bed, I was given 2 single beds joined together. Its a pity that a hotel with good staff and good location is only to be rate lower due to the condition of the hotel room. Refurbishment of the rooms is needed soon. Although the rooms are big, I think there are too many doors and too many segments to the room itself, which in my opinion is not needed.
눇The staff are attentive and proactive. The security guards are friendly and always ready to help. Breakfast are ok.
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