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3 Jalan Tengku Ampuan Zabedah C9/C, 40100 Shah Alam, Malaysia
June 16, 2015
눉- Rooms are quite well equipped but all of furnitures are old. Old iron and ironing board. Kettle that you need to switch on for few times. TV that from the time to time you need to unplug from socket and then keep trying. From the time to tame fuses will gone so you need to call for maintenance. - Not competent service, example: I was asking for mini bar restock for two days, cleaner usually forgets about coffee or tea for your mini bar, laundry should be returned on the next day but you need to chase them when after three days is not in your room. - Room Service hmmm, instead of 30 minutes usually takes over 1h to get food. Once you have it, they are bringing dirty trolley to your room and leaving inside. You have take food from the box under trolley and serve your self. Once I opened and half of burger fallen on the floor. Instead of ice in the glass you will just find water. - Very slow lifts/elevators. There is 4 of them but they are not synchronised, so you waiting for 5 minutes and then all of them open at the same time. - Service in the main buffet is quite poor, usually need to keep asking for coffee, fork or spoon. - The biggest ISSUE is internet connection. You will get 512mb shared connection. Almost every day is not working for few hours so forget about business. Every 24h you need to login using password to start counter. In reality you have to do this every few hours. Sometimes wasting 30 minutes and keep trying to put the password. NIGHTMARE. - Beautiful mosque on the from of the windows, but I guarantee that every morning at 5am you will be woke up by the singing people.
눇- Amazing swimming pool, - Incredible gym with plenty of equipment, - Very nice personnel, - Premier Club with access to Premier Lodge, - Every night two music live bands (one in the main restaurant and one on the stage), - Cleaning of room includes changing of towels, - For smokers, you might be lucky to get suite on the fourth floor. Only this floor is equipped with small kitchen with microwave, fridge and dinning table and balcony. - Choice between three different restaurants (main buffet, Japanese and Thai). - Few shops in the building that you can buy souvenir, cigarettes, etc. - Nice bathrooms in the room with shower, bath and plenty of gadgets, such as electronic toilet with water spray.
June 16, 2015
눉My freezer was not working.
눇Friendly staff,superb facilities & strategic location.
June 15, 2015
눉the pool side. It s not that attractive and even it s not friendly facilities to my children
눇i liked the front staff inclusive the ushers ,counter with a very humble welcoming. The room i stayed was clean and comfortable. The waitress at a melting port were generous and friendly.
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