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376 Jalan Pudu, 55100 Kuala Lumpur, Malaysia
1 August 2016
눉The receptionist at night who checked me in had no customer service. She even let me withdraw money at 12 midnight because she said she needed me to pay my whole stay upon check in. Tsk Tsk. Staff like this would destroy this new hotel. Tha payment should have been delayed to next day since I stayed for 5 days. I was tired already from flight and from travelling from the KLIA airport. Train your frontdesk staff! Also, there was this one day I put my clean up my room tag at the door and pressed the button for this service. I went out for 5 hours to see Batu Cave and my room wasn't clean. Make your staffs accountable and provide beyond customer service. Dont let these staffs destroy this great hotel.
눇Omg! The infinity pool with the backgroun of Petronas at the rooftop. The sauna and the gym. The big room. The rain drop shower. The Pudu train station at 350m wall only. The 7 eleven at the ground flr. The 5 ringgit taxi or uber from hotel to Bukit Bintang for the night market. The smell of the lobby that is so beautiful to the nose.
1 August 2016
눉Very narrow drive way in car park.
눇Very convenient located, a lot hawker stalls and 24/7 convenient store around.
31 July 2016
눉Unfriendly staff .. not entertain guests with a smile .. all the staff .. The room was not worth the room comfort .. slits dusty bed .. not washed with clean .. only exceptional circumstances only in rub .. amenities incomplete. Very very bad service! Not worth it price that I pay.. 👎🏻👎🏻👎🏻
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