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Lot 888 Bandar Darulaman, 06000 Jitra, Malaysia
9 May 2016
눉1. Very bad smell from pillow sheet and mattress. The old mattress. 2. Signage not user friendly from highway to that place . 3. Waze n Google map not update direction to this place. 4.receptionist only one on duty ,to many excuse for "defence mechanism" not practice customer service n not friendly, supervisor asume guest like "beggar" 5. Usually I booked hotel from on line their management prepared room very worst bed, mattress n pillow 6. I already get two experience from yr booking.com the problem is bad smell room n pillow n mattress sheet. Pse counter measure n Action taken for all my not satisfied about hotel booking from booking.com Thank you
눇Cleanliness pillow and matress sheet
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