Amazing staff and room

Stayed in April 2024

Sometimes the housekeeping doesn't clean the floor

Staff were really friendly and the room met my expectations

Stayed in April 2024

First, one of the receptionist (foreign guy) didn’t explain clearly that my expecting visitors have to park their car at a desired location and ended up clamped my guest cars. Second, the room had an oven and I switched it on to reheat my pizza. And while we were having a dinner with all my guests, the room tripped. And had to wait for the maintenance for quite some time and I ended up doing it myself by figuring out how it tripped.

It’s clean and strategic location. Spacious room and good room.

Stayed in April 2024

The reception is not helpful at all, only focus on telling me the rules and regulation, as in I am destroying the hotel property. It is the first hotel I ever stay that the receptionist is well train on explaining rules and regulation. The receptionist is so "details" line by line and circle the value that I need to pay if I make any damage on the property and not to focus to introduce what I can enjoy for the stay. The receptionist is not helpful and make me like idiots to listen on the hotel rules and regulations. Not a present stay at all.

Nice interior

Stayed in April 2024

Closeness to everything. Friendly staff, especially the guards.

Stayed in April 2024

The bed was a bit firm for our liking but would not stop us from staying again.

It was very clean and had everything we needed the location was perfect for us with close access to Monorail. ALL staff were friendly and helpful.

Stayed in April 2024

The main reason I chose booked this property is that it stated in the description that the room was 105 sq m. When we checked in we found it was nothing close to that size, probably half that at most. TV had many channels but mostly local only found one in English.

Stayed in April 2024

My only complaint is that there was no international TV satellite channels. Two weeks with no background news.

Great location right in the heart of KL. Whole complex clean and secure with excellent facilities. Staff were polite friendly and very helpful.

Stayed in April 2024

The dim light. Should have put brighter light.

Nice view of KL tower. Big apartment. Nice apartment

Stayed in March 2024

Property could do with an update

Location and staff were great

Stayed in March 2024

Kitchen should be better equipped, i.e. cereal/soup bowls, more flat ware, a colander to drain pasta, vegatables, etc. . We actually bought these mentioned items & left them for future renters. It would've been helpful to have an extra kitchen garbage bag between cleaning days. The TV service only had 1 English channel which was deleted for the last 2 weeks of our stay which could not be reinstated. We were able to use our lap tops as a backup. We offered to pay for an upgraded cable service as our stay was over 2 months, but this was not possible. Our complaints are minor & we will return.

location, staff, security, many restaurants, & grocery stores within close walking distance. We've stayed at this property on several occasions in the past & have always been pleased. We will return again next year.

Stayed in March 2024

Good and nice to eat.

Stayed in March 2024

The shower stinks and the water does not flow down. Checked with other hotel guests, same issue with all of their room.

Apartment was clean and big. Super value for money.

Stayed in March 2024

Nice location Nice staff Good facilities Good view I loved my stay

Stayed in February 2024

TVs need an upgrade (if you intend on watching TV at all during a visit here).

Situated in a very central location in KL. Hospitable staff, great amenities, very spacious rooms and great sense of security. Will definitely be back for a future stay in KL.

Stayed in February 2024

The main room was stuffy and smelled of mold. On inspection there was mold by the washing machine. The bedroom was not affected. The bathtub is pretty but highly impractical. The furniture and fixtures need updating, renovating or changed out. Not really luxury, and so the price is a bit high

Location is fantastic and the public spaces are well designed. The bed is comfortable and large. Friendly helpful staff

Stayed in February 2024

Very starkly decorated could do with a few plants to soften the look, kitchen equipment very basic not practical for cooking - ok for reheating- no tea towels or anywhere to drip dry after washing up. Need to ask for room clean -

Great location, perfect for family with two large en suite bedrooms, large lounge area and additional office space. Great views from large windows

Stayed in February 2024

Breakfast was a bit boring

Size of the room is extraordinary Pool area Well equipped fitness room

Stayed in February 2024

Overall everything is good. but we stayed here 5 years ago. and the quality of the apartments was much better. in 5 years everything has become more shaky and already requires at least cosmetic repairs. Nevertheless, the impressions of the housing remained positive.

Stayed in February 2024

We only stayed one night was very comfortable

Stayed in January 2024

Bfast selection. Complementary vouchers for 2 restraurants with very limited set menu for bfast. Not so good. Also for drinks you only get to choose black and white coffee and not even juice. Felt like not worth to pay for bfast for 8 days where I could have selected so many different options from nearby. Checkin time is 3:00 pm, I sent atleast 10-15 messages before to confirm out flights are early and will need early checkin. We were at hotel at 9:30am and for early checkin we had to pay 250 RM for 5 hours. Which I beleive is quite much (almost 80$) I understand the policy but it should be bit less not almost like a day cost.

Location is superb. It is in center of city. So close to KL tower, Petronas Tower, Public transport. Street market on every friday, thats cherry on a cake.

Stayed in January 2024

The lighting in the unit could be improved. Lights are too dim. The bathroom shower pressure low

The living area was big and spacious.

Stayed in December 2023

The cleanliness,the apartment was musty and dusty when we arrived A bit better after we asked them to clean Very basic cleaning done daily and not very well Kitchen tops etc not cleaned properly in a while,we didn’t cook so not an issue for us

Location is good A little bit away from the busier areas near pavilion mall Lovely view of the KL tower Spacious apartment

Stayed in December 2023

This time, we had a problem with the A/C. Probably the batteries were old. We had to call the reception a couple of times to have the A/C fixed. Also, the staff didn't know the internet password for the pool and the gym.

A lovely hotel.

Stayed in January 2024