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Reviews of E&O Residences Kuala Lumpur This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

No 1, Jalan Tengah, Off Jalan Sultan Ismail, 50450 Kuala Lumpur, 50450 Kuala Lumpur, Malaysia

#158 of 511 hotels in Kuala Lumpur

Guests' Choice

Review Score

Based on 1033 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    8.4

  • Value for money

    8.1

  • Free WiFi

    7.5

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Showing 1 - 25

  • Reviewed: March 26, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • One Bedroom King
    • Stayed 5 nights
    • Submitted from a mobile device

    Property could do with an update

    Location and staff were great

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Wonderful, we always enjoy Kuala Lumpur, its culture, cuisine & the friendly, helpful people.
    • Leisure trip
    • Couple
    • Two Bedroom King & Queen
    • Stayed 23 nights

    Kitchen should be better equipped, i.e. cereal/soup bowls, more flat ware, a colander to drain pasta, vegatables, etc. . We actually bought these mentioned items & left them for future renters. It would've been helpful to have an extra kitchen garbage bag between cleaning days. The TV service only had 1 English channel which was deleted for the last 2 weeks of our stay which could not be reinstated. We were able to use our lap tops as a backup. We offered to pay for an upgraded cable service as our stay was over 2 months, but this was not possible. Our complaints are minor & we will return.

    location, staff, security, many restaurants, & grocery stores within close walking distance. We've stayed at this property on several occasions in the past & have always been pleased. We will return again next year.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • One Bedroom King
    • Stayed 5 nights

    Good and nice to eat.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    7.0
    A pity toilet stinks, otherwise the room is actually very amazing and very value for money
    • Business trip
    • Solo traveler
    • One Bedroom King
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower stinks and the water does not flow down. Checked with other hotel guests, same issue with all of their room.

    Apartment was clean and big. Super value for money.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • One Bedroom King
    • Stayed 3 nights
    • Submitted from a mobile device

    Nice location Nice staff Good facilities Good view I loved my stay

    Stayed in February 2024

  • Reviewed: February 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • One Bedroom King
    • Stayed 3 nights

    TVs need an upgrade (if you intend on watching TV at all during a visit here).

    Situated in a very central location in KL. Hospitable staff, great amenities, very spacious rooms and great sense of security. Will definitely be back for a future stay in KL.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Comfy bed
    • Leisure trip
    • Solo traveler
    • One Bedroom King
    • Stayed 1 night
    • Submitted from a mobile device

    The main room was stuffy and smelled of mold. On inspection there was mold by the washing machine. The bedroom was not affected. The bathtub is pretty but highly impractical. The furniture and fixtures need updating, renovating or changed out. Not really luxury, and so the price is a bit high

    Location is fantastic and the public spaces are well designed. The bed is comfortable and large. Friendly helpful staff

    Stayed in February 2024

  • Reviewed: February 16, 2024

    7.0
    Great location, but a bit dark and not the expected E & O experience expected
    • Leisure trip
    • Family with young children
    • Two Bedroom King & Queen
    • Stayed 3 nights
    • Submitted from a mobile device

    Very starkly decorated could do with a few plants to soften the look, kitchen equipment very basic not practical for cooking - ok for reheating- no tea towels or anywhere to drip dry after washing up. Need to ask for room clean -

    Great location, perfect for family with two large en suite bedrooms, large lounge area and additional office space. Great views from large windows

    Stayed in February 2024

  • Reviewed: February 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two Bedroom King & Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was a bit boring

    Size of the room is extraordinary Pool area Well equipped fitness room

    Stayed in February 2024

  • Reviewed: February 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One Bedroom King
    • Stayed 1 night
    • Submitted from a mobile device

    Overall everything is good. but we stayed here 5 years ago. and the quality of the apartments was much better. in 5 years everything has become more shaky and already requires at least cosmetic repairs. Nevertheless, the impressions of the housing remained positive.

    Stayed in February 2024

  • Reviewed: February 2, 2024

    9.0
    It was a very comfortable stay after a long flight just what was needed
    • Leisure trip
    • Group
    • One Bedroom King
    • Stayed 2 nights
    • Submitted from a mobile device

    We only stayed one night was very comfortable

    Stayed in January 2024

  • Reviewed: January 31, 2024

    8.0
    Enjoyable and so comforting.
    • Leisure trip
    • Couple
    • One Bedroom King
    • Stayed 8 nights
    • Submitted from a mobile device

    Bfast selection. Complementary vouchers for 2 restraurants with very limited set menu for bfast. Not so good. Also for drinks you only get to choose black and white coffee and not even juice. Felt like not worth to pay for bfast for 8 days where I could have selected so many different options from nearby. Checkin time is 3:00 pm, I sent atleast 10-15 messages before to confirm out flights are early and will need early checkin. We were at hotel at 9:30am and for early checkin we had to pay 250 RM for 5 hours. Which I beleive is quite much (almost 80$) I understand the policy but it should be bit less not almost like a day cost.

    Location is superb. It is in center of city. So close to KL tower, Petronas Tower, Public transport. Street market on every friday, thats cherry on a cake.

    Stayed in January 2024

  • Reviewed: January 30, 2024

    8.0
    Very Good
    • Travelers with friends
    • One Bedroom Twin
    • Stayed 1 night
    • Submitted from a mobile device

    The lighting in the unit could be improved. Lights are too dim. The bathroom shower pressure low

    The living area was big and spacious.

    Stayed in December 2023

  • Reviewed: January 25, 2024

    7.0
    Lovely stay,beautiful hotel
    • Leisure trip
    • Family with young children
    • Two Bedroom King & Queen
    • Stayed 10 nights
    • Submitted from a mobile device

    The cleanliness,the apartment was musty and dusty when we arrived A bit better after we asked them to clean Very basic cleaning done daily and not very well Kitchen tops etc not cleaned properly in a while,we didn’t cook so not an issue for us

    Location is good A little bit away from the busier areas near pavilion mall Lovely view of the KL tower Spacious apartment

    Stayed in December 2023

  • Reviewed: January 20, 2024

    7.0
    Problem with A/C
    • Leisure trip
    • Family with young children
    • One Bedroom King
    • Stayed 7 nights
    • Submitted from a mobile device

    This time, we had a problem with the A/C. Probably the batteries were old. We had to call the reception a couple of times to have the A/C fixed. Also, the staff didn't know the internet password for the pool and the gym.

    A lovely hotel.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    8.0
    Great location, massive room and awesome views.
    • Leisure trip
    • Family with young children
    • Two Bedroom King & Twin
    • Stayed 5 nights
    • Submitted from a mobile device

    Bed mattress was very firm, you would feel a little sore in your joints from the firmness. The aircon was very noisy - 24/7 - the level was so loud it would keep you awake at night. We tried to turn it off, however the noise would continue - it was too hot not to have it on. We kept pressing buttons to have the quiet mode on but nothing would change. It was the only bad thing about the property - everything else was perfect. It was a set breakfast menu at a local nearby restaurant (not a banquet like we were used to), it was nice but limited.

    The size of the apartment was perfect, including the view of the spire. We felt very safe here, being enclosed in a group of residences. Staff were very helpful and friendly, they would clean our room daily and wash our dishes. Could walk to lots of major attractions.

    Stayed in January 2024

  • Reviewed: January 19, 2024

    9.0
    Best stay in KL
    • Leisure trip
    • Family with young children
    • Two Bedroom King & Queen
    • Stayed 4 nights
    • Submitted from a mobile device

    Our aircon was having issues that we need the technician to come at least 3times to get it repaired.

    My favourite apartment to go to during my stay in KL. Big , spacious and alot of places around that can go by walking.

    Stayed in December 2023

  • Reviewed: January 15, 2024

    9.0
    Reasonable priced apartment at a great location.
    • Leisure trip
    • Group
    • Two Bedroom King & Twin
    • Stayed 4 nights

    The 2 single bed was really small for 2 male adults.

    The Location is exceptional, walking distance to Pavilion which is one of the busiest area. And the toilet at the main bedroom was spacious with a bath tub included. Staff was friendly and courtesy.

    Stayed in January 2024

  • Reviewed: January 13, 2024

    8.0
    Nice apartment
    • Leisure trip
    • Family with young children
    • Two Bedroom King & Twin
    • Stayed 4 nights
    • Submitted from a mobile device

    Traffic is heavy around the area during the day

    Big apartment , clean

    Stayed in December 2023

  • Reviewed: January 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One Bedroom King
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice

    Pool

    Stayed in January 2024

  • Reviewed: January 5, 2024

    7.0
    The good service rendered by the staff saved the day .
    • Leisure trip
    • Family with young children
    • Two Bedroom King & Twin
    • Stayed 2 nights
    • Submitted from a mobile device

    We experienced three blackouts on our 2nd night close to midnight. The first blackout was promptly attended and we saw the switch to turn on at db box. Subsequent blackouts were handled by us n by then few members of our family were asleep we were concerned the blackout will happened during our sleep. We need a good night sleep to drive back to Singapore

    Location was good . Staff was attentive n helpful. The night staff was quick to offer another apartment for us to have a good night sleep. Morning staff were apologetic when we returned key promptly the next morning that he offered breakfast vouchers.

    Stayed in December 2023

  • Reviewed: January 3, 2024

    8.0
    Friendly staffs & great services but breakfast was let down
    • Leisure trip
    • Family with young children
    • Two Bedroom King & Queen
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast voucher

    Cafe breakfast was nice but disappointed that we had to pay extra for a white coffee/tea ( with milk) or juice. Luggage staffs were 👍& was able to storage our luggages to later in the day 👌

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    Great location
    • Leisure trip
    • Group
    • Two Bedroom King & Queen
    • Stayed 2 nights

    The employees of E & O residences were not able to stop a Tech party which was the apartment above us. The party carried on from 1 am till 5 am in the morning, so we were unable to sleep. Even after complaining many times they did not stop the party.

    the big apartments and the cleanliness of the apartment

    Stayed in December 2023

  • Reviewed: January 2, 2024

    9.0
    A GREAT PLACE
    • Leisure trip
    • Group
    • Two Bedroom King & Queen
    • Stayed 1 night

    PARKING . ONY ONE CAR ALLOCATION

    Room cozy and comfy location Walkable to attractions in KL city

    Stayed in January 2024

Showing 1 - 25

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