No 1, Jalan Tengah, Off Jalan Sultan Ismail, 50450 Kuala Lumpur, 50450 Kuala Lumpur, Malaysia
#158 of 511 hotels in Kuala Lumpur
Guests' ChoiceBased on 1033 hotel reviews
7.9Cleanliness
8.3
Comfort
8.2
Location
8.8
Facilities
8.1
Staff
8.4
Value for money
8.1
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 26, 2024
Danica
AustraliaProperty could do with an update
Location and staff were great
Stayed in March 2024
Reviewed: March 17, 2024
Judith
United States of AmericaKitchen should be better equipped, i.e. cereal/soup bowls, more flat ware, a colander to drain pasta, vegatables, etc. . We actually bought these mentioned items & left them for future renters. It would've been helpful to have an extra kitchen garbage bag between cleaning days. The TV service only had 1 English channel which was deleted for the last 2 weeks of our stay which could not be reinstated. We were able to use our lap tops as a backup. We offered to pay for an upgraded cable service as our stay was over 2 months, but this was not possible. Our complaints are minor & we will return.
location, staff, security, many restaurants, & grocery stores within close walking distance. We've stayed at this property on several occasions in the past & have always been pleased. We will return again next year.
Stayed in March 2024
Reviewed: March 11, 2024
Allen
TaiwanGood and nice to eat.
Stayed in March 2024
Reviewed: March 6, 2024
Christine
SingaporeThe shower stinks and the water does not flow down. Checked with other hotel guests, same issue with all of their room.
Apartment was clean and big. Super value for money.
Stayed in March 2024
Reviewed: March 1, 2024
Mohamed
Saudi ArabiaNice location Nice staff Good facilities Good view I loved my stay
Stayed in February 2024
Reviewed: February 29, 2024
Luke
MaltaTVs need an upgrade (if you intend on watching TV at all during a visit here).
Situated in a very central location in KL. Hospitable staff, great amenities, very spacious rooms and great sense of security. Will definitely be back for a future stay in KL.
Stayed in February 2024
Reviewed: February 19, 2024
Perrin
GermanyThe main room was stuffy and smelled of mold. On inspection there was mold by the washing machine. The bedroom was not affected. The bathtub is pretty but highly impractical. The furniture and fixtures need updating, renovating or changed out. Not really luxury, and so the price is a bit high
Location is fantastic and the public spaces are well designed. The bed is comfortable and large. Friendly helpful staff
Stayed in February 2024
Reviewed: February 16, 2024
Maria
United KingdomVery starkly decorated could do with a few plants to soften the look, kitchen equipment very basic not practical for cooking - ok for reheating- no tea towels or anywhere to drip dry after washing up. Need to ask for room clean -
Great location, perfect for family with two large en suite bedrooms, large lounge area and additional office space. Great views from large windows
Stayed in February 2024
Reviewed: February 15, 2024
Christian
DenmarkBreakfast was a bit boring
Size of the room is extraordinary Pool area Well equipped fitness room
Stayed in February 2024
Reviewed: February 13, 2024
Maksim
RussiaOverall everything is good. but we stayed here 5 years ago. and the quality of the apartments was much better. in 5 years everything has become more shaky and already requires at least cosmetic repairs. Nevertheless, the impressions of the housing remained positive.
Stayed in February 2024
Reviewed: February 2, 2024
Jan
United KingdomWe only stayed one night was very comfortable
Stayed in January 2024
Reviewed: January 31, 2024
Vohra
AustraliaBfast selection. Complementary vouchers for 2 restraurants with very limited set menu for bfast. Not so good. Also for drinks you only get to choose black and white coffee and not even juice. Felt like not worth to pay for bfast for 8 days where I could have selected so many different options from nearby. Checkin time is 3:00 pm, I sent atleast 10-15 messages before to confirm out flights are early and will need early checkin. We were at hotel at 9:30am and for early checkin we had to pay 250 RM for 5 hours. Which I beleive is quite much (almost 80$) I understand the policy but it should be bit less not almost like a day cost.
Location is superb. It is in center of city. So close to KL tower, Petronas Tower, Public transport. Street market on every friday, thats cherry on a cake.
Stayed in January 2024
Reviewed: January 30, 2024
Lydia
MalaysiaThe lighting in the unit could be improved. Lights are too dim. The bathroom shower pressure low
The living area was big and spacious.
Stayed in December 2023
Reviewed: January 25, 2024
Bibi
South AfricaThe cleanliness,the apartment was musty and dusty when we arrived A bit better after we asked them to clean Very basic cleaning done daily and not very well Kitchen tops etc not cleaned properly in a while,we didn’t cook so not an issue for us
Location is good A little bit away from the busier areas near pavilion mall Lovely view of the KL tower Spacious apartment
Stayed in December 2023
Reviewed: January 20, 2024
Lars
FranceThis time, we had a problem with the A/C. Probably the batteries were old. We had to call the reception a couple of times to have the A/C fixed. Also, the staff didn't know the internet password for the pool and the gym.
A lovely hotel.
Stayed in January 2024
Reviewed: January 20, 2024
Helen
AustraliaBed mattress was very firm, you would feel a little sore in your joints from the firmness. The aircon was very noisy - 24/7 - the level was so loud it would keep you awake at night. We tried to turn it off, however the noise would continue - it was too hot not to have it on. We kept pressing buttons to have the quiet mode on but nothing would change. It was the only bad thing about the property - everything else was perfect. It was a set breakfast menu at a local nearby restaurant (not a banquet like we were used to), it was nice but limited.
The size of the apartment was perfect, including the view of the spire. We felt very safe here, being enclosed in a group of residences. Staff were very helpful and friendly, they would clean our room daily and wash our dishes. Could walk to lots of major attractions.
Stayed in January 2024
Reviewed: January 19, 2024
Nur
SingaporeOur aircon was having issues that we need the technician to come at least 3times to get it repaired.
My favourite apartment to go to during my stay in KL. Big , spacious and alot of places around that can go by walking.
Stayed in December 2023
Reviewed: January 15, 2024
Jia
SingaporeThe 2 single bed was really small for 2 male adults.
The Location is exceptional, walking distance to Pavilion which is one of the busiest area. And the toilet at the main bedroom was spacious with a bath tub included. Staff was friendly and courtesy.
Stayed in January 2024
Reviewed: January 13, 2024
Anne
SingaporeTraffic is heavy around the area during the day
Big apartment , clean
Stayed in December 2023
Reviewed: January 7, 2024
Mazlan
MalaysiaNice
Pool
Stayed in January 2024
Reviewed: January 5, 2024
Siew
SingaporeWe experienced three blackouts on our 2nd night close to midnight. The first blackout was promptly attended and we saw the switch to turn on at db box. Subsequent blackouts were handled by us n by then few members of our family were asleep we were concerned the blackout will happened during our sleep. We need a good night sleep to drive back to Singapore
Location was good . Staff was attentive n helpful. The night staff was quick to offer another apartment for us to have a good night sleep. Morning staff were apologetic when we returned key promptly the next morning that he offered breakfast vouchers.
Stayed in December 2023
Reviewed: January 3, 2024
Jeremy
AustraliaBreakfast voucher
Cafe breakfast was nice but disappointed that we had to pay extra for a white coffee/tea ( with milk) or juice. Luggage staffs were 👍& was able to storage our luggages to later in the day 👌
Stayed in January 2024
Reviewed: January 3, 2024
Markus
MalaysiaThe employees of E & O residences were not able to stop a Tech party which was the apartment above us. The party carried on from 1 am till 5 am in the morning, so we were unable to sleep. Even after complaining many times they did not stop the party.
the big apartments and the cleanliness of the apartment
Stayed in December 2023
Reviewed: January 2, 2024
Peggy
MalaysiaPARKING . ONY ONE CAR ALLOCATION
Room cozy and comfy location Walkable to attractions in KL city
Stayed in January 2024
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