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43, Jalan Sultan Abdul Jallil, 30300 Ipoh, Malaysia
2 June 2015
눉One side of the bathroom is a transparent wall , only blocked by a rolled-up curtain. If you travel with family with children, the curtain is not suitable as it is not fixed to the wall leaving a space (people in the room can see u under the shower!)
눇We booked 2 adjoining rooms for a family of 4. It's convenient and comfortable. The facilities are new.
1 June 2015
눉Front counter staffs slow WiFi poor!
눇Refurbished hotel. Reasonably comfortable.
30 May 2015
눉No sufficient parking space within the hotel. Need to find parking elsewhere around the streets Worst part was the check in staff somehow made a mistake and took our room as vacant and released our room to another guest with our stuffs still in the room. Afternoon, a staff called to confirm if we were checked in which we confirmed. When we returned at night the reception staff asked for our room no. which we felt bizarre. I even asked the staff if there was someone in our room, the nerve she has to lie to our faces. True enough the guests were vacating our room with another 2 staffs overlooking when we got back to our room. sadly, the guests were more apologetic than the hotel staffs and no one came to explain the situation to us. Lucky for us the guests were honest and informed the staffs right away when they saw our belongings in the room. Oh, and the electricity wasn't working for a while in our room. They did give us a discount in the end. But they handled the recovery process poorly. They should have admitted their mistake from the beginning and apologize immediately
눇The rooms and all were fine - spacious, modern, nice and clean, value for money and location was great. Think they just renovated.
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