Budget hotel but very clean and comfortable too with the pillow. Many eating shops too nearby.

Stayed in December 2023

Staffs are not so friendly. Please put a smile on your face when you are dealing with customers . Thank you

Clean n convenient. Easy access..

Stayed in September 2023

Na

Na

Stayed in October 2023

Air condition bad

Stayed in October 2023

Shower water strength is very weak ,water volume is very low ,not convenience to wash hair . Counter staff need to smile.

Nice house keeper .

Stayed in October 2023

Can't complain as you get what you pay for.

Great for comfort if you're passing through on a road trip.

Stayed in October 2023

Safety for other guest and children, eventho I'm traveling with my friends all adult may exposed to some danger such as sharp corner. Especially in front of the bathroom, there is a room corner that are sharp and potentially harmful and expose danger especially to the kids when the floor is slippery. To management please take this as a serious matter. Other than than the rubber yellow mat seems uneasy and i feels like it's moldy, but it's not really serious so it's acceptable. Facilities however something is inaccurate, such as iron, there is no iron available in the room itself. Check in girl receptionist during evening are so patient and cheerful, smile back when I'm smiling so they passed the vibes. But sadly the night receptionist could be better, despite not really having a lot of guest they want to act professionals but in the end they just expressing strict act. I know you're following the rules but at least don't be too serious until you don't even smile to other guest, you should be more friendly. That's how you attract more guest. Others than that is all good.

The room are quite nice and very pleasant to stay, lobby are beautiful and security are nice, only give 1 card but I'm not gonna argue with that since it's 3 stay. And i would likely say this is a bir premium 3 stars hotel that can even rival a budget economy 4 stars hotel. The aircond are cold and quiet despite the heat from outside of hotel. The water heater is working properly but only at the night it's only gave it warm water, not really hot but it's acceptable. So far, it's very pleasant and might come back for event stay

Stayed in September 2023

The yellow rubber mats and slippers in the bathroom

Location and free parking

Stayed in September 2023

Nil

N.A.

Stayed in September 2023

Rooms smells funny, wall USB port not working

Good location

Stayed in September 2023

They were doing renovation right next to my room. So noisy.

I have a junior suite with four single bed for my family of four.

Stayed in August 2023

Convenient location. Too short a stay to say much.

Stayed in August 2023

Maybe it's just me. or maybe because I booked a room without a window. So, first time I entered the room there is something weird smell, I can't be specific it like chemical or is it just the room didn't expose direct from the sunlight.

I like how accommodating the staff and how convenient the hotel. Easy access within the area, there are restau just around the corner, convenient store I guess (Mr. DIY) is jus next the restau, and a lot of delicious foods around it that can meet your taste. And also there is park nearby.

Stayed in July 2023

nearby restaurants and Aeon mall

Stayed in July 2023

The rooms are not exactly soundproof, so we could hear some slamming of the doors and also loud chatting from the hotel's staff. The room is also smaller than it looks on pictures. Will recommend this for shorter stays only.

The location was great. It was near a couple of large shopping malls and there were plenty of food options around (even late night options). Check-in was relatively easy as well.

Stayed in June 2023

The customer service at the counter....one of them was quite rude Did notice there were a number of complaints raised in here (not sure if training provided to the staffs), and I guess it must be the same staff. And yes, they don't greet or smile...i hope they do know they are in hospitality business ? One last thing but not a big problem...housekeeping can be further improve...👌

Clean, comfortable hotel facing directly Bkt Indah Park. Variety of restaurants, fast food outlet nearby, but no cafe outlets though. And it is walking distance to Aeon Bkt Indah...👌

Stayed in June 2023

Staff attitude n the price of things ard the place

The facility. Very safe place

Stayed in July 2023

Lack of welcome. Need to smile and be more courteous.

Location is ideal for me.

Stayed in July 2023

-

Location

Stayed in July 2023

My sister room is very small and has no window. It is not for humans to stay in.

I obtained 2 rooms. Mine is a twin bedder. Its good. But my sister and her children is given a queen bedder with no window. It was super small and poor condition.

Stayed in June 2023

None

Affordable rate, decent room.

Stayed in July 2023

Found out that pricing on booking.com was actually higher than the walk-in / call-in rates. Also, there tends to be some slamming of the doors in the morning and I could hear the housekeeping staff talking even in my room.

The room was fairly clean with the basic amenities provided. Location was great with loads of food options, massages and malls nearby. Take note that there's no ironing board (if you need one).

Stayed in June 2023

room not so clean

spacious lobby

Stayed in May 2023

Comfortable

Stayed in June 2023