Jalan Datuk Salleh Sulong, 88991 Kota Kinabalu, Malaysia
#48 of 152 hotels in Kota Kinabalu
Guests' ChoiceBased on 1121 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.1
Facilities
8.4
Staff
9.0
Value for money
8.3
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Hazel
SingaporeCheck in was delayed because no room, we waited for an hour after the stipulated check in time to get our room. The furniture and interior shows signs of aging (torn leather seat, broken wood chip from side table & flooring, discolouration on sofa & furniture); way below standard that is expected of a famous hotel brand.
Good location within walking distance from night maket & pasar malam and close proximity to shopping malls & harbour port; nice breakfast, nice view, clean rooms
Stayed in March 2024
Reviewed: April 12, 2024
Prescilla
MalaysiaNo breakfast, must add on
Location was convenient, room was nice and big.
Stayed in April 2024
Reviewed: April 11, 2024
Ed
SingaporeF&B charges cannot be charge to the room if there are no deposit. They have my credit card details not sure why they need deposit.
Location, comfortable room and friendly staff. Gave a once off late check-out. This really helps as I have a late flight to catch.
Stayed in April 2024
Reviewed: April 8, 2024
Ahmed
BruneiRoom
Food
Stayed in March 2024
Reviewed: April 4, 2024
Nirmala
MalaysiaWe had both breakfast n dinner at the hotel during our stay and it was excellent . We enjoyed our stay and may come again.
Stayed in March 2024
Reviewed: April 1, 2024
Kanish
Hong KongN/A
Location, value for money, friendly staff and service (mainly from Jimmy at the restaurant)
Stayed in April 2024
Reviewed: April 1, 2024
Saroj
BruneiMiscommunication with cleaning the room but sorted when informed.
Location of the property was excellent. Accessible to local mart. Well maintained and good WiFI. Staffs were approachable and helpful. We had access to lounge which was very convenient with family. You had to pay only RM10 for parking throughout the stay.
Stayed in March 2024
Reviewed: March 26, 2024
Alireza
IranNothing.
Nice and very helpful staff. Very good breakfast with clean room. Good location (Everything I need was near). Good swimming pool.
Stayed in March 2024
Reviewed: March 18, 2024
Mohamad
Malaysiathe door is slightly hard to open. need to push extra hard to open. the mattress has a pointy springs protruding.
The location is perfect. the room is good and the view is excellent.
Stayed in March 2024
Reviewed: March 11, 2024
Dania
SingaporeVery convenient to all places of interest like Gaya Street night market, Todak Seafood Restaurant, Suria Sabah, Wisma Merdeka
Stayed in March 2024
Reviewed: March 8, 2024
Mdm
MalaysiaNil
Food n bed. It was marvelous
Stayed in March 2024
Reviewed: March 7, 2024
Mior
MalaysiaThe corridor carpet smells and the lobby is not inviting
The price and location
Stayed in March 2024
Reviewed: March 6, 2024
Jimmypga
AustraliaNeed a renovation in shower room.
Located Middle of city and market
Stayed in January 2024
Reviewed: March 4, 2024
Massyre
SingaporeThe hotel is old ish
Location Breakfast Good value for money overall Rooms are big
Stayed in March 2024
Reviewed: March 2, 2024
Muhamad
MalaysiaNo natural ventilation for room.
Location
Stayed in February 2024
Reviewed: February 26, 2024
Amy
MalaysiaRooms although clean has old carpets. Room door digital lock was not functioning well and was a hassle.
Convenient location in the city, opposite todak waterfront
Stayed in February 2024
Reviewed: February 26, 2024
Chris
IrelandMaybe less paperwork for the laundry service.
Nice Place. Big light airy comfortable room. No no fuss and no issues at check in and was was left in peace to enjoy my stay .Recommend the hotel restaurant. The food is not great but is a lot better than anything else on offer in town.
Stayed in February 2024
Reviewed: February 24, 2024
Zaiton
BruneiFurniture and fittings seem old
Food and location
Stayed in February 2024
Reviewed: February 23, 2024
Rohana
SingaporeOnly thing cannot get the seaview
Stayed in February 2024
Reviewed: February 19, 2024
Eric
ChinaA little old and facilities slightly out of date.
Great location and solid facilities, with a good pool and cafe out front.
Stayed in February 2024
Reviewed: February 19, 2024
Kaan
TurkeyOverall Rooms are a bit old and furniture is a bit damaged due to long years of use so it needs a renovation
We got sea view with Club Access room and surprised to get extra free drinks and lots of yummy pastries and side dishes during evening on 13th floor. it seems like there is additional benefits to Club Access and its quite worth it to be honest. 13th floor Club has it has own dinning room with amazing China sea view. They give you private check in on 13th floor and it could get really crowded in downstairs lobby area due to lots of people check in/out at the same time. Staff was wonderful and very helpful. Location is at heart of KK as well.
Stayed in February 2024
Reviewed: February 19, 2024
Jean
BruneiThe rooms I am at is across the music place and need to walk a big round and I got lost few times. Should have a sign
Location as it is near to many places and just walking distance
Stayed in January 2024
Reviewed: February 12, 2024
Nurhana
BruneiThe previous welcome guest card was still on the desk upon my check-in. It wasn't even my name. Hence, I knew it was for the previous guest. And it seemed a double standard of welcoming gestures, because I didn't get the welcoming card myself haha 😆 Otherwise, all are well.
The friendlier staff. The cleanliness. The cosiness. The breakfast spread.
Stayed in February 2024
Reviewed: February 11, 2024
Mimi
MalaysiaThe breakfast spread could be improved by adding more choices.
The staff were very friendly and helpful. The room's was superb, spacious, and spotless clean.
Stayed in February 2024
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