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Lot 306-309, Section 49, KTLD Abell Road, Kuching, Sarawak, Malaysia, 93100 Kuching, Malaysia
21 March 2016
눉Unetique staff where i have booked for suite but the staff give me a standard room due fully book!!But why its happened because of their mistake?Why Booking.Com still open for booking this room if its fully booked on my date.I need an explanation.
17 March 2016
눇reasonable price with a big family
20 March 2016
눉The staff is unetique...waiting more than 2 hours where i have arrived on 6.30pm and can proceed to the room after 8.30pm.Just imagine i have booked by booking.com for suite room for Nova hotel but the staff have sell it to others and offer me for standard room..what a shame...where is responsibility ...if the suite no more why booking.com sell by web????Why i must entered the standard room?Then why the staf said the standard room is free for me but still open invoice and charge me ??Can i call it unethique??Booking.com please give me a good reason regarding this matters...
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