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No 1A Jalan Mathies, 93100 Kuching, Malaysia
August 15, 2015
눉To go up the room , the card key need to be slotted in for the lift to reach the floor , however it does not work that each time one need to go to reception to update again , besides I had a scary experience that the lift went to 13th floor n stopped for almost 10 min even though I have pressed it to go down to lobby , finally it went down to lobby and I had to get the assistance of staff to accompany me up the floor , I will never want to stay in this hotel again as it's a hassle to go up your floor
August 14, 2015
눉Wanted to give us a smoking room, even though we explicitly asked for non-smoking. Second room was dirty and dusty. Mugs were not clean, water kettle was broken etc...Breakfast consists of plastic cheese and sugar jam. The food was not good. The also switched of the light point 10.30. Trash bags were lying on the floor for half a day in the public are. Service was poor and staff was obviously overworked. We had to ask many times. It is very very far from 5* standard.
눇Nice Lobby and gym. Also the location is pretty convenient. Beds were very comfortable.
August 15, 2015
눉A lot of flies in the restaurant, quite disorganized at breakfast with long waiting lines to be seated. The bathtub looked like it hadn't been cleaned in a while.
눇Great location, fast wifi. Nice decor, fast room service.
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