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2, Jalan Permas 11, Bandar Baru Permas Jaya, , 81750 Johor Bahru, Malaysia
March 24, 2016
눉The front desk takes a long time to finish the check up. It could have been faster cos there was a queue building up.
눇It was a great hotel for comfort and safety. I was there to attend a wedding. Thou room service was on the pricey side but for the comfort, it was all worth it!
March 22, 2016
눉Service. I requested a birthday cake for my husband's birthday celebration at the hotel but this was not communicated and arranged prior to my arrival. Even though I have received the acknowledgement email from Booking.com before my arrival but this was not communicated with the hotel. The hotel has arranged the cake for us at around 10pm but this was attention to the wrong person - "HAPPY BIRTHDAY ANGELINE" but this meant for my husband?! We are not sure who is 'Angeline'. Upon arrival, I was asked to take a TWIN bed even we are traveling as a couple. The staff is not attentive at both restaurant and Front Desk. My check-in/check out process was not pleasant. The carpark signage is not clear; I was given the complimentary carpark coupon but that was not validated, for twice.
눇The room is spacious, clean and new. The hotel is surrounded by a lot of eateries. Breakfast is good. Worth trying.
March 23, 2016
눉Food in club lounge scarce! Food were not refilled! Only available few jars of half filled nuts and raisin. Club room guests walked in and out looked dissapointed. Put Marriot's hotel chain to shame! A ripped off.
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