22, Jalan Tun Sambanthan 3, Brickfields, Brickfields, 50470 Kuala Lumpur, Malaysia
#338 of 486 hotels in Kuala Lumpur
Guests' ChoiceBased on 1778 hotel reviews
6.7Cleanliness
7.2
Comfort
7.2
Location
7.6
Facilities
7.0
Staff
7.8
Value for money
7.4
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 April 2024
Junny
Malaysiathe toilet was stuck cant close proper then my child was stuck inside lucky my husbd can open it
Stayed in March 2024
Reviewed: 30 March 2024
Adam
SingaporeHot water heater could last a bit longer, no major problem.
Great clean and excellent location, price was unbeatable.
Stayed in March 2024
Reviewed: 27 March 2024
Andjnk
LithuaniaThe staff is in no hurry to accommodate, there is a lack of lighting, we would like 2 chairs in the double room.
Location, close to KL Sentral.
Stayed in February 2024
Reviewed: 5 March 2024
Felicisima
SpainLocation
Stayed in December 2023
Reviewed: 27 February 2024
Sharon
MalaysiaThe bathroom is transparent and the room lights are dim
Near to amenities and to kl town n brickfields
Stayed in February 2024
Reviewed: 15 February 2024
Yassine
MoroccoThe room is a bit tiny
Calm place
Stayed in February 2024
Reviewed: 15 February 2024
Matt
United KingdomIts a bit tired, but for the highly competitive rates its great Try to book a room with a window
Reliable and consistent value for money and great location near cheap eats and the main Railway station
Stayed in February 2024
Reviewed: 11 February 2024
Ramesh
IndiaPrice expensive,
Location good
Stayed in February 2024
Reviewed: 8 February 2024
Suthagaran
MalaysiaGot alot of cockroaches in the room
The hotel is near to kl sentral and room is nice.
Stayed in January 2024
Reviewed: 3 February 2024
Haripriya
MalaysiaNo spoon was there to mix drink..
The hotel was spacious and clean...
Stayed in January 2024
Reviewed: 31 January 2024
Imran
MalaysiaRoom 404 | Family Room 1. Bathroom wall panel constructed with glass in not suitable for family as you can see the movement in the bathroom. 2. There is no towel rack or clothes hanger in the bathroom. 3. There is no bathroom floor matt provided. 4. Room area of 56 meter square stated is incorrect. 5. Wi-Fi network in too slow. 6. Manipulation of room price from RM148 to RM164 & finally RM193
Nothing special to comment.
Stayed in January 2024
Reviewed: 1 January 2024
Chan
MalaysiaThe air conditional is water leaking . Please send a technician to check . Just a friendly reminder .
The room are wide enough . And the air conditional is super cold and the comforter are warm 🥵
Stayed in January 2024
Reviewed: 26 December 2023
Pushpanathan
MalaysiaBathroom door it was in glass door not closed properly and hard to move
Spacious room
Stayed in December 2023
Reviewed: 9 December 2023
Shelley
New ZealandThe room smelled really unpleasant, very musty. The electric light level in the room was poor, it could have done with a couple of extra lights.
Location was excellent, only a few minutes walk from the NU Sentral mall and KLSentral. The room was large and quiet, the staff were friendly and accommodatiing.
Stayed in December 2023
Reviewed: 4 December 2023
Mark
AustraliaStrange for the reception staff to be sleeping on the lounge overnight in front of the desk. Also as I was leaving, one got up to urinate on the adjacent building.
Not especially central, but was a nice place to stay in/near Little India. It was clean and the service was very good if not disorganised.
Stayed in November 2023
Reviewed: 3 December 2023
Olya
MoldovaHi,unfortunately disappointed...wi-fi was very slow,i've heard music from the street and couldn't sleep well. Floor in the shower was broken...so...for this money,if I knew before,I would book another hotel!
Stayed in December 2023
Reviewed: 1 December 2023
Saurav
IndiaThe glass washroom door was super tight. It's was almost unusable. We were couple so we didn't have any problems. But it's a big issue
I like the location around 5 munite walk from KL central. Room was nice i got a front facing room. Over all good
Stayed in November 2023
Reviewed: 23 November 2023
Teck
SingaporeNone.
Very good location close to Sentral Station, Royce has well-trained staff who are beyond professional - they care!
Stayed in November 2023
Reviewed: 22 November 2023
Dhasan
AustraliaGood location and kind staff
Very good
Stayed in November 2023
Reviewed: 21 November 2023
Rachael
United KingdomStaff were helpful. Room was clean and bed was comfortable. AC worked perfectly.
Stayed in October 2023
Reviewed: 16 November 2023
Maslan
MalaysiaAircond tak kena di katil
Clean and comfortable
Stayed in November 2023
Reviewed: 12 November 2023
Paul
AustraliaWalking distance from KL Central
Stayed in November 2023
Reviewed: 12 November 2023
Hazarika
IndiaNo towel stand in bathroom
No breakfast
Stayed in November 2023
Reviewed: 11 November 2023
Liezl
PhilippinesI can hear the loud music and noise from the pub below on most nights. Also, I could smell cigarette smoke through the bathroom's open window which was annoying.
My room was comfortable, spacious, and clean. The staff was friendly and attentive to my requests. The free wifi connection was good, too. Also, the hotel is situated near restaurants, shops, and a train station.
Stayed in November 2023
Nusa Lembongan, Indonesia
Ukiah, USA
Itauguá, Paraguay
Kolkata, India
Dungannon, UK
Svalbarðseyri, Iceland
Giardini Naxos, Italy
Brussels, Belgium
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content