Reviews of The Banjaran Hotsprings Retreat This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
No. 1, Persiaran Lagun Sunway 3, 31150 Ipoh, Malaysia
#1 of 126 hotels in Ipoh
Guests' ChoiceReview Score
Based on 841 hotel reviews
Score breakdown
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Cleanliness
9.6
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Comfort
9.6
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Location
9.3
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Facilities
9.6
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Staff
9.7
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Value for money
8.7
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Free WiFi
8.9
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: April 22, 2024
Nhan
Vietnam14 Reviews“A memorable stay”nothing
the best breakfast with gourmet cuisine and champagne Nicholas Feuillate...can't ask for more!
Stayed in April 2024
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Reviewed: April 22, 2024
Ong
Malaysia16 Reviews“shoukd have stay longer”breakfast, the dinner, the hot spring
Stayed in March 2024
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Reviewed: April 21, 2024
Laura
Malaysia12 ReviewsExceptionalSet in an idyllic landscape beautifully and naturally eccuentuated by wildlife, you never have to see another person. Peace and tranquility set the tone for the stay.
Stayed in April 2024
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Reviewed: April 4, 2024
L
Malaysia2 Reviews“Overall, with the available facilities, the trip is worth the value you pay.”The breakfast at Pomelo was not the best that we've had but it's good enough if you're lazy to travel out for food. No other dislikes.
I was there for a weekend stay, a short retreat away from the city. The facilities were amazing where you wouldn't have to leave the resort. We explored pretty much all the facilities with the Crystal Cave being our favourite; it was very calming and zen. Other than the private bath in the room, there's also the public hot dipping pool with a serene view, thermal steam cave and ice bath, and the meditation cave. Also, loved that we could grab a free ice cream on the way back to our room.
Stayed in January 2024
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Reviewed: April 3, 2024
Jackbilly44
Australia97 Reviews13 helpful votes“relaxing and quite”nothing
Breakfast was very good and the staff wonderful, but the facilities were next level, very relaxing and tranquil surroundings. No questions went unanswered and staff very attentive and responsive to requests.
Stayed in March 2024
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Reviewed: March 31, 2024
Yukako
Thailand16 Reviews“Natural relax excellent foods”No
Excellent top Breakfast not buffet style
Stayed in February 2024
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Reviewed: March 29, 2024
Corrine
Singapore11 ReviewsVery GoodNot appropriate for elderly
Stayed in March 2024
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Reviewed: March 29, 2024
Nicholas
Australia15 Reviews1 helpful vote“Amazing place for relaxation”I would have liked to have real ham and bacon for breakfasts
The staff were extremely accommodating going so far as to organise a bigger pair of slippers for me. The best part is the lack of kids and overly loud obnoxious tourists from one particular country
Stayed in March 2024
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Reviewed: March 25, 2024
Yap
Malaysia5 Reviews1 helpful vote“Enjoyable, relax and wonderful experience.”The Jeff Cellar is a magical place, but the vegetarian menu is disappointing ... the taste (i cant finish 2 dishes due to taste) and the ingredient used is not up to expectation . Bear in mind, they charge the same price with the meat menu (which serve A5 Wagyu, Cod fish etc expensive ingredient and heard it taste really good ). Hope they can improve on the vegetarian menu as well :)
The room , the hospitality, the environment, breakfast . Wonderful! Its my second visit~ the first is couple trip, second was team building. Looking forward to come back again!
Stayed in February 2024
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Reviewed: March 24, 2024
Jinn
Singapore11 Reviews“Well worth the price, will definitely return.”Nothing really, but it would be great if hotel provides us with slippers for us to walk around the compound.
The property was surrounded by nature with mountains in the background. The property encompassed geothermal lakes which not only provided for the hot pools and also contributes to the amazing view. Hotel is quiet, peaceful and surrounded by very well maintained greenery. We really appreciated the clean private pools. Dinner and breakfast at the Pomelo restaurant exceeded expectations. Will definitely return again.
Stayed in March 2024
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Reviewed: March 23, 2024
Nellie
Malaysia7 ReviewsExceptionalNothing
The ambience was great
Stayed in March 2024
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Reviewed: March 22, 2024
Gaweł
Poland8 Reviews4 helpful votes“💚”AMAZING place.
Stayed in March 2024
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Reviewed: March 17, 2024
Boon
Singapore11 Reviews1 helpful vote“Enjoyable and relaxing”Nothing. All is good.
The service is excellent and request was fulfilled to the best of the staff capability. The gigantic fans are great idea and cooling.
Stayed in March 2024
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Reviewed: March 14, 2024
Juan
Switzerland29 Reviews4 helpful votes“relaxing time 100%”absolutely beautiful
Stayed in March 2024
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Reviewed: March 12, 2024
Tegan
Australia1 review“Stunning. Well worth the money.”Great choice in breakfast options from pancakes, bagels, eggs etc. The location in amongst the jungle and mountain backdrop was stunning. And the spacious room provided a sense of calm.
Stayed in March 2024
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Reviewed: March 11, 2024
Mandy
United Kingdom28 Reviews1 helpful vote“Fabulous, but too short visit!”Ultimate luxury!
Stayed in February 2024
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Reviewed: March 7, 2024
Eddy
Singapore11 Reviews“Very memorable stay !”Nothing.
Staff are very friendly and services are excellent !
Stayed in February 2024
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Reviewed: March 6, 2024
Azeldeen
Malaysia2 Reviews“Will come again”The sunway hospital construction site is within view from within the resort
Great stay from start until the end Staff were very friendly and accommodating Place was beautiful Breakfast at the Pomelo was amazing Very hospitable, provided amenities for pregnancy and a birthday stay
Stayed in March 2024
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Reviewed: March 5, 2024
Agnieszka
United States of America7 Reviews4 helpful votesExceptionalAbsolutely stunning! Not too many people, romantic and secluded and so much variety to enjoy. We were just passing through for one night but I wish we could have stayed longer.
Stayed in February 2024
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Reviewed: March 4, 2024
Hamri
Malaysia3 ReviewsExceptionalNone
Scenary and the natural environment
Stayed in March 2024
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Reviewed: March 3, 2024
Suhana
Malaysia17 Reviews2 helpful votes“I am dreaming of when to go back!”The outdoor hot tub in the villa is spectacular (with piped in geothermal hot spring water!). But it could have done with fresh grouting and a good scrub.
Absolutely amazing place that harnesses its natural limestone landscape to make a hide away and a aplce to reconnect with yourself, with each other. The gardens and huge outdoor fans make the entire estate a lovely experience to walk around. A surprise birthday message was spelt out in leaves, and each leaf had been individually wiped clean. Service was so good and staff are clearly so proud to be working there. Ordered a plain cheese omelette at breakfast and it was the best I've had in Malaysia (I'm obsessed with eggs, so this is a big deal). Jeff's Cellar is indescribable, it has to be experienced.
Stayed in February 2024
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Reviewed: March 2, 2024
Chris
Germany18 Reviews1 helpful voteExceptionalGreat location, great staff, relaxing paradise
Stayed in March 2024
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Reviewed: March 1, 2024
Arifbillah
Malaysia7 Reviews1 helpful vote“Friendly staff, great environment and superb food”Nothing
Super quiet and private
Stayed in February 2024
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Reviewed: February 26, 2024
Elizabeth
United States of America3 Reviews“An excellent wedding anniversary retreat. Highly recommend! Especially the fine dining at Jeff Cellar”All are good
Natural beauty
Stayed in February 2024
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