i got my finger cut from the shower hose..luckily none of my kids touch the hose

the room is spacious..there is bath tub as well..since we are visiting during raya holiday and want to escape from heavy traffic, the bath tub is a life saver to me..i let my kids having a party inside so i got time to relax after my long journey..breakfast buffet was nice..my kids love it so much

Stayed in April 2024

lakeside location and near the mall..suitable for families vocation and comfortable😊👍

comfortable room n clean... very nice breakfast n various choice ... very strategic location 👍😊

Stayed in April 2024

This time nothing

Staff is very good. Clean room.

Stayed in April 2024

So far nothing to complaint.

Room superb eventhough most of my friends keep saying this is old hotel.. I have no idea what kind of old they talking about🤣. I Love my room from 13th floor eventhough down below Alamanda renovation in progress. Early check in and no hussle when asking few things from housekeeper. I have my own privacy with family since we were quite havoc and played few games during 3d2n stay🤣. Breakfast ok. Quite helpful frontliner since I have called 2 times before check in and during my check in. Alamanda just beside the hotel walking distance. Quite enjoyable surrounding with part of room facing lake.

Stayed in April 2024

Suggest to provide disposable slippers

Breakfast is very delicious

Stayed in April 2024

The front desk staffs are not all knowledgeable. Some are not equipped with information regarding issuing an official invoice/receipt.

Great location for working distance to Putrajaya Government Office.

Stayed in March 2024

price expensive

comfort bed

Stayed in April 2024

Breakfast is good

Stayed in April 2024

1. The toilet bowl not clean. Can see the stains. 2. The receptionist(eswari) should more smile toward customers and do speaks in mother tounge if the customer speaks in tamil. Its not a complaint, its a recommendation. 3. The glass water bottle which provided in the roo. should be sealed and not just a sticker stating it with sealed. (Rather why not just provide normal plastic water bottles 4. Recommended to list down the tv channel list that available in the room. 5. Breakfast 5/10. Suggestion: can serve kuih tradisional, nasi lemak, desserts

The room is comfortable.

Stayed in March 2024

None

Location

Stayed in February 2024

Toilet is a bit rundown.

Room is spacious, clean and comfortable. Can access Netflix on TV.

Stayed in February 2024

Breakfast best. Banyak pilihan. Cuma kecewa sebab nasi lemak tak ada. 😂

Location is good.

Stayed in February 2024

The toilet should have railings especially for older people

Breakfast was very good

Stayed in February 2024

The parking ticketing system at the hotel needs to improve. The system broke down when I wanted to go out of the hotel. The staff who attended the issue literally had no idea when is it going to resolve. Maybe upgrade the machine reader card in future. On top of that, the parking space is quite confusing. There is no way to go direct from basement level 1 to basement level 2 but there is a way to go to basement 1 to basement level 2. You need to go out and touch your card again to go to basement level 2 from basement level 1. Maybe the hotel needs to build another way to go to basement 2 directly from basement 1

The room was just nice and comfortable. The location is just strategic because it is next to Alamanda Shopping Center.

Stayed in February 2024

none

friendly staff

Stayed in February 2024

The furniture is old, the restaurant tables and chairs are not suitable, better to change it

The location

Stayed in February 2024

Pool quite small

Easy access to the Mall. Nice food and staff also very helpful

Stayed in February 2024

The dining area is too crowded, No PIC at the gym even 2 different times went there to rent a bicycle and had clashed with another customer due to the last item left.. The pool is limited because of the small area and seems like more for kids.

Variety of buffet breakfast, The location is near Alamanda and the environment is so nice. We enjoyed the scenery of the lake. Bicycle rental is so cheaper.

Stayed in February 2024

Love the smoothness during checking in. Staff of the front desk very helpful.

Stayed in February 2024

The tv no big enough

Easy to access

Stayed in February 2024

The rooms are dated and old, there was no center table in the room. The breakfast restaurant always seemed understaffed, only got hand towels in the room for 4 days out of 9. There is no room service after 10:30. Swimming pool tiles can hurt your feet.

The hotel is closer to a mall, has good staff, and the lobby is very modern. The room and pool have a good view of Putra Jaya Wetlands.

Stayed in February 2024

The variety and quality of the menu surpassed my expectations for the breakfast.

Stayed in January 2024

Room

Room

Stayed in January 2024

Room

Meal

Stayed in January 2024