No. 1, Jalan Tangki, Karamunsing, 88100 Kota Kinabalu, Malaysia
#46 of 152 hotels in Kota Kinabalu
Guests' ChoiceBased on 224 hotel reviews
8.4Cleanliness
9.0
Comfort
9.1
Location
8.9
Facilities
8.6
Staff
9.3
Value for money
8.7
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 12, 2024
Gordon
United KingdomDecent place to stay however we put the full glass water bottle which was in our room in our fridge to cool - when we opened the fridge door later on the bottle rolled out and smashed- i informed the hotel of this mishap and they said they would and indeed did charge me 30 ringgit - which surprised me as this was a complete accident
Pool was nice and breakfast was good
Stayed in April 2024
Reviewed: March 27, 2024
Julie
Saudi Arabiacan’t stay more than 30mins after check out time
quiet
Stayed in February 2024
Reviewed: February 4, 2024
Asyraf
MalaysiaGot no electricity during my stay. Cannot charge my handphone. NO compensation for the accident
Beautiful location and near with the city. Easy acess to go KK atraction
Stayed in January 2024
Reviewed: January 28, 2024
Sauyah
MalaysiaThe room had been refurbished
Stayed in January 2024
Reviewed: January 25, 2024
Wan
MalaysiaThe food can be improved
The services and location nearby eateries
Stayed in December 2023
Reviewed: January 20, 2024
Kuan
MalaysiaThe breakfast was abit disappointing. Not much of taste. Doesn’t reflect 4 star kind of breakfast. We are talking “The Palace”.
The rooms was comfortable and the walkway to the rooms really gave a good impression. The building was well maintained and does look like a palace.
Stayed in January 2024
Reviewed: December 7, 2023
Jeffri
BruneiNone
Secure, peace, and lovely staff
Stayed in December 2023
Reviewed: November 12, 2023
Mardawia
MalaysiaThe food can be upgraded
Clean
Stayed in November 2023
Reviewed: November 11, 2023
Hemantkumar
IndiaHidden charges like tourism taxes.
Location and cleanliness
Stayed in November 2023
Reviewed: September 29, 2023
Cynthia
MalaysiaThe room was very clean and the overall stay was very pleasant.
Stayed in September 2023
Reviewed: August 23, 2023
Marcella
MalaysiaMaybe because they painting their wall or whatsoever so the smell quite strong but other than that everything was amazing
The new interior or the room because we get different type of room and it's was really nice.
Stayed in June 2023
Reviewed: August 8, 2023
Diegofromcanada
CanadaPool was out of order near our room, so we had to travel to other end of property to use one. Big inconvenience, as the Sea was often not suitable for swimming (high and low tides). Staff were friendly, and it was a quiet, comfortable place to stay.
Breakfast was nice, staff were friendly, and the grounds were beautiful!
Stayed in July 2023
Reviewed: July 31, 2023
Katarina
SwedenThe restaurant works well for breakfast, did not suit us for dinner. Wi-Fi poor in the rooms on 3rd floor.
Nice and comfortable
Stayed in July 2023
Reviewed: July 22, 2023
Rosie
United KingdomUnder refurbishment so some rooms are tired but the recently refurbished are great. By pool we couldn’t sit as were being bitten by mosquitoes but this wasn’t anything the hotel could change it’s just our English skin!
The staff were lovely all very accommodating and friendly. Food was great. Huge amount for breakfast and lovely omelettes cooked to order. Pool was nice to relax in
Stayed in July 2023
Reviewed: July 20, 2023
Katarina
SwedenThe restaurant is great for breakfast, not really ready for dinner guests….
Clean and newly renovated. Staff in reception was great.
Stayed in July 2023
Reviewed: June 9, 2023
Maria
Malaysia1)Breakfast menu not so good just like average home cooked compared to promenade their menu are good 😊. The menu you cater mainly for Malays not multi races menu. Coffee maker not friendly user,no staff was present to assist when got difficulty to use it. 2)Swimming pool attire not strict enough everybody can swim without their proper swimming suit 😔.
1) Restaurant the food was delicious 😋 and offortable too. We had our tea break there. 2)Hotel room very good 3) tv better using 4k 4) wifi very strong
Stayed in June 2023
Reviewed: June 2, 2023
Jaseza
MalaysiaExcellent.. variety food..
Stayed in June 2023
Reviewed: May 2, 2023
Mamaonodolit
MalaysiaThe lif take longer time to reach up and down ..one time got the door lif stuck then going up suddenly before taking us in..
Like the tv channel got Netflix and YouTube.. swimming pool its fun for kids ..safe parking within the hotel building
Stayed in May 2023
Reviewed: April 29, 2023
Frantisek
Czech RepublicGreat location, wonderful breakfast, friendly staff
Stayed in March 2023
Reviewed: April 29, 2023
Dannie
Malaysianothing
Everything about the hotel was clean. The room, the lobby, the pool, the gym, the cafe were all very clean.
Stayed in April 2023
Reviewed: April 3, 2023
Thenewjerusalem
MalaysiaNothing
We were greeted by a warm smiling concierge upon our arrival at the hotel. Not only that, when we stepped into the lobby, we were greeted with the sweet smelling aroma of the hotel. Check-in was smooth. We loved our corner room 416. It was immaculately clean with white sheets, bouncy pillows and functioning air conditioning unit. The toilet was really clean too. The pleasant flowery aroma and the cleanliness of this hotel made it a perfect start to my trip in Kota Kinabalu.
Stayed in March 2023
Reviewed: March 17, 2023
Cpforms
MalaysiaMay be can serve more dish for vegetarian.
Stayed in March 2023
Reviewed: March 12, 2023
Wong
MalaysiaBreakfast
Stayed in February 2023
Reviewed: March 6, 2023
Peatty
MalaysiaMaybe next time the bedroom can be upgraded to a queen + single bed.
the room very clean and have so much space, the breakfast just nice and the pool, its raining that day
Stayed in February 2023
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