Old facility need some renovation

Relax and re energize your mind

Stayed in April 2024

Main pools water very hot and not refreshing - needed more shade

Pool in villa very good. Small maintenance issue dealt with quickly. Buggies to and from Villa to reception very helpful. Food good and plentfull

Stayed in April 2024

There were guests smoking onsite at the beach, with the smoke drifting and can be smelled at other parts of the resort. The service at Tide was not great, with our reservation not written down, drinks order needed to be chased up, and side dish of wilted spinach was way too salty.

Good variety of food offered at breakfast buffet, efficient monitoring and turning over tables for such a large resort. Decent size rooms. Helpful and efficient cleaning staff and reception staff.

Stayed in April 2024

It was rather crowded for breakfast and unorganized among the staff.

Beautiful view, the rooms was rather big. It was not too crowded by the pool.

Stayed in April 2024

Swimming pool timings can be extended

Location, well maintained Good breakfast

Stayed in April 2024

Nothing!

Level was of service was excellent. Staff were friendly and attentive. Room was lovely and cleaned often.

Stayed in April 2024

N/A

Spacious, clean

Stayed in April 2024

Some places needs to be repair

Customer service

Stayed in April 2024

No fan in the bathroom. That was the only thing

This place had everything, staff to book all your events around the island; a driver to get you there. The most amazing part was the bespoke tailor who would craft you a suit for cheaper than I can buy off the shelves. There was nothing about this place that wasn't amazing.

Stayed in March 2024

Not really

Spacious resort friendly staff.

Stayed in April 2024

The Westin Hotel boasts a beachfront location, although the beach itself may not offer the ideal experience due to the presence of small shells that can be uncomfortable to walk on, reminiscent of broken glass. However, the hotel compensates for this by providing three exceptional swimming pools that offer guests an excellent alternative for aquatic relaxation and enjoyment.

The Westin Hotel offers a captivating ambiance, surrounded by lush greenery on one side and a picturesque beachfront. The staff's hospitality is exemplary, ensuring guests feel genuinely relaxed and indulged throughout their stay. Our room, though not directly facing the sea, still provided a delightful view, shielded from the noise of the pool area. Service and housekeeping were commendably swift, promptly attending to our room and replenishing water bottles multiple times a day. The breakfast spread was exceptional, featuring a diverse array of cuisines including Malaysian, Japanese, Indian, and Continental, rendering the need for lunch outings unnecessary. While Langkawi may not offer extensive shopping or leisure options, the hotel compensates by offering a variety of entertainment choices such as live music, water yoga classes, and activities catering to children's interests. Although slightly removed from the central hub, the hotel is conveniently situated within an 8 to 10-minute walk from Langkawi Fair Shopping Mall and Kuah Pier, where guests can explore dining options including the highly recommended NJoy Thai Food café for reasonably priced, excellent Thai cuisine. Additionally, the Black Pearl Massage at the pier provides a worthwhile relaxation experience.

Stayed in March 2024

Nothing

Amazing view and amazing service

Stayed in March 2024

I thought the restaurant choices were limited

Property was very nice.

Stayed in January 2024

The two times we had dinner wasn't as great as our expectations or the price that was charged. The fixtures could be in need of some repair (esp the bath tub) and it does look a bit worse for wear around the resort. We were also disappointed that the information given to us by the staff on the 'dine and save' promotion was inaccurate, we were told on our last night that we could always top it up the next day, but we were then told on our last day that they were unable to do so, so we ended up spending more than we should have.

Breakfast was decently good, with a wide range. Some of the food could become cold perhaps because there wasn't a lot of people and much of the food would have been pre-cooked. Staff was very friendly and helpful, very responsive. The views around the resort were absolutely stunning. The Spa was amazing, one of the best that I've ever been to. The room was big, had an excellent view (partially blocked but we expected that from the description already), water pressure, temperature and air-con were very good.

Stayed in March 2024

No aircon lounge

Stayed in March 2024

Old furniture and fittings

Location and beach front very near to Eagle Park

Stayed in March 2024

This review is hidden because it doesn't meet our guidelines.

Airport lounge is only for premium guests.

The view

Stayed in February 2024

Very lovely hotel! Great breakfast, spa and hotel facilities. As it's a resort and spa it's quite far from the main town but the marina is walking distance and there are a few restaurants if you don't fancy eating at the hotel.

Stayed in February 2024

Loved everything

Love love loved the location. They also gave us a room with An amazing view and just the most kind staff. It has a really amazing pool and a brilliant view of the ocean from the pool.

Stayed in November 2023

It was very busy and had to queue for breakfast. As it was Lunar/Chinese New Year and the hotel was at capacity, I feel another braakfast location should have been available during this busy time.

Staff were exceptional and could not do enough for you. The breakfast provided a great selection of food.

Stayed in February 2024

Location, a bit pricey

Facilities, rooms breakfast

Stayed in February 2024

1. Bathtub in room was a good addition but the water from the bathtub tap was often yellow- perhaps the management could look in to fixing this? 2. While the breakfast spread was tasty, there is some lack of flavour in the food for lunch and dinner at the main restaurant. Italian ( pizza, pasta) is good overall but Asian food could with more flavour and taste - we travelled as a big group- couple of families together and this is what almost everyone felt.

Beautiful, comfortable resort - perfect for families. Staff are very polite and friendly, good service. Breakfast spread and taste is very good. Pool , beach , pool cocktails are great. Rooms are of a good size, spacious. Spa was great - special shout out to Ruby, who did my massage - she was simply amazing.

Stayed in February 2024

Hallways are getting outdated. Lift is old.

Several Pools, nice outdoor area. Tasty and divers breakfast

Stayed in February 2024