Octava Calle Sur Oeste, 101 , 3278 Managua, Nicaragua
#17 of 40 hotels in Managua
Guests' ChoiceBased on 121 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
9.1
Value for money
7.9
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 17, 2024
Maria
El SalvadorThe pool was not clean.
The staff is nice, the room was clean, everything.working as expected. The breakfast really nice.
Stayed in April 2024
Reviewed: March 26, 2024
Harrison
United States of AmericaBreakfast was great. Staff went out of their way to remember your name and help.
Stayed in March 2024
Reviewed: March 18, 2024
Leah
CanadaThe beds were very hard and uncomfortable.
Very friendly staff, lovely breakfast available, nice walk to the lake, very clean.
Stayed in March 2024
Reviewed: March 6, 2024
Robert
BelgiumNothing
The big room. The very good breakfast buffet. Friendly staff. The Good location The Good location
Stayed in March 2024
Reviewed: February 27, 2024
Tito
United States of AmericaThat the poll was not open.
Nice rooms
Stayed in January 2024
Reviewed: January 25, 2024
Trevor
CanadaLocation was a bit out of the way
Clean and great service
Stayed in January 2024
Reviewed: January 15, 2024
Sergio
SerbiaThe hotel somehow looks empty, and does not offer any extra suggestion, e.g. cultural programme. The swimming pool areas needs more sunbeds, they were very scarce, onviously insufficient, not even chairs were available for all guests, and there is no café at the pool area. The hotel may be in the geographical center of the city, but one has no impression of being in the centre of anything really.
Its a real hotel, large-size, with some history behind, about which I read in the literature. Rooms are comfrotable, with all the amenties and wi fi. The swimming pool is a decent size, one can swim there. Next to the pool, the male barber shop was closed, but the women´s salon was open, and I was given excellent haircut service. Location is generally speaking very good. Quiet, excellent conditions for rest. The staff, generally, can be commended for good attitude.
Stayed in January 2024
Reviewed: January 14, 2024
Ernesto1805
BelgiumBed should improve
View to the lake
Stayed in January 2024
Reviewed: December 14, 2023
Georgina
United KingdomA few things we requested weren’t provided so we had to ask again. There were only 2 towels in the room for 4 people, and we had to ask for more twice.
Comfortable room, nice pool, great breakfast, friendly staff.
Stayed in December 2023
Reviewed: November 7, 2023
Raul
United States of AmericaThe view to the back
Good food and service
Stayed in November 2023
Reviewed: May 9, 2023
Dominic
United States of AmericaThe bed was super hard.
Excellent customer service, great staff, and delicious breakfast
Stayed in April 2023
Reviewed: April 1, 2023
Lee
United KingdomJust very corporate really
Decent brekkie. Lovely staff
Stayed in March 2023
Reviewed: March 17, 2023
Chris
United Kingdomoutdoor pool and patio furniture could be better maintained. shower not brilliant- water was just warm but not hot.
Excellent location, friendly & efficient staff, cleanliness, excellent breakfast with good waiter service, constant security.
Stayed in March 2023
Reviewed: March 11, 2023
Olivier
SwitzerlandThe mattress was really hard, I know some people like it so it's a matter of taste, but I had trouble sleeping.
Well located, friendly staff, clean, safe, nice breakfast buffet.
Stayed in February 2023
Reviewed: March 11, 2023
James
United States of AmericaOnly one lounge chair by the pool.
Great included breakfast. Friendly staff. Great location.
Stayed in March 2023
Reviewed: January 26, 2023
Mapi
United States of AmericaI think I got bitten by some mosquitoes or another insect
staff specially at breakfast.
Stayed in January 2023
Reviewed: January 25, 2023
Mapi
United States of Americadid not like they charged us different for breakfast and no chairs or tables at the terrace
the breakfast and attention was excellent. Mr Morgan was fantastic. room was good.
Stayed in January 2023
Reviewed: January 12, 2023
Carlo
United States of AmericaThe security box didnt work properly. The safe was out of batteries so i coulndt place my valuables in the safe.
I liked the check in process .they were very kind , proffessional and ensured i was attended well. My room was ready early, and that was so helpful as i was tired from long red eye flight. The room.was spotless, the ac was so good .tv worked flawlessly with over 500 channels. Very good hotel. Breakfast was tasty.
Stayed in January 2023
Reviewed: October 23, 2022
Tinka
NetherlandsRooms were very small considering it’s a four-person room. Bathroom was tiny.
Stayed in October 2022
Reviewed: August 30, 2022
Glenn
NicaraguaThe Covid protocol to be served everything was a nusance and not warranted.
The breakfast was good as well as the coffee. Large selection of fruits, eggs and potatoes.
Stayed in August 2022
Reviewed: August 4, 2022
Michel
United States of AmericaThe biggest handicap is the size of the rooms, and more critical the size of the bathroom, very small and uncomfortable.
The staff is willing and very accommodating, however, they need more training ..........
Stayed in July 2022
Reviewed: July 28, 2022
Jose
United States of AmericaPricey. Nearby same quality hotels have bigger rooms and are less expensive.
Very good air-conditioning. Considering it's a luxurious commodity in Nicaragua.
Stayed in July 2022
Reviewed: July 25, 2022
William
United States of AmericaThe staff were not friendly at check in
Good food and safe enviroment and fast check out.
Stayed in July 2022
Reviewed: June 14, 2022
Parsons
United States of Americathe swimming pool needed service and the beds were too hard for me.
the hotel was well kept inside and out and felt secure.
Stayed in June 2022
Kellberg, Germany
Amoudara Herakliou, Greece
Bogotá, Colombia
Smolyan, Bulgaria
Benidorm, Spain
San Francisco, USA
Siverić, Croatia
Pärnu, Estonia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content