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Reviews of Bastion Hotel Amsterdam Amstel 3 stars

Verlengde van Marwijk Kooystraat 30,, 1114 AC Amsterdam, Netherlands

#392 of 462 hotels in Amsterdam

Guests' Choice

Review score

Based on 713 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    6.7

  • Facilities

    7.2

  • Staff

    7.7

  • Value for money

    6.7

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 20 April 2024

    8.0
    Only 1 night, but it was oké
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    -

    bed, shower, breafast, diner

    Stayed in March 2024

  • Reviewed: 2 April 2024

    6.0
    Very average
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The location isn’t great. 15min walking distance to the nearest train station. Not much to do in the area. The cleaner left the cleaning spray and the towel in our room during our stay, which seems a bit unprofessional.

    Very comfortable bed. The heating is on all the time.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Dust around the floor and on the furniture. Horrible for allergic people like us

    Parking available and good breakfast.

    Stayed in March 2024

  • Reviewed: 1 April 2024

    7.0
    Acceptable hotel with good value for money! But far from centre
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Not central, a fair walk from metro, nothing apart from garage nearby, tv channels were poor!

    Clean, nice entrance and bar, comfy beds, nice shower room, nice size room

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Due to double payment we made the first day, our whole stay was ruined.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We had the issue with double payment via booking.com. The hotel requested the payment a few days before the trip otherwise the booking would be cancelled. However, the payment process lead us to pay directly on the hotel’s website which seemed legit. Once we came to the hotel, they told us that they didn’t have any proof of that payment even though we provided multiple proofs of it, so we had to pay again. Luckily, we managed to get the money back the last day, but our stay was ruined. Another drawback was location, it’s very far from the city center.

    Only the fact that it was a clean and big apartment, nothing else.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Good place to stop.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Great hotel with friendly staff. Good location for tram.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    No frills but serves its purpose
    • Business trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 3 nights

    Rooms are old, could do with a refresh. The window did not close properly in room 25. Room was freezing when i arrived, but heaters warmed it up quickly.

    Breakfast was good. Hotel is fine...convenient location, easy to get to city with metro. and free car parking was great! Hotel was quiet at nighttime.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    Near Amsterdam
    • Leisure trip
    • Couple
    • Comfort Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very basic

    Location near Amsterdam

    Stayed in March 2024

  • Reviewed: 25 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It was a bit out from the city centre, in between 3 train stations all about 10-15 min walk. Only a petrol station opposite hotel

    Pleasant hotel to stay at, staff were friendly and helpful. Breakfast buffet available and a bar with some food

    Stayed in January 2024

  • Reviewed: 22 February 2024

    8.0
    Wonderful staff, great breakfast, comfortable room. Highly recommended.
    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The lighting was okay but not great and at times I could hear the sound from the next room.

    The staff were exceptional. So friendly and helpful and always smiling. They made me feel so welcome. The breakfast was also fantastic and I enjoyed every bit of it. My room was properly managed and maintained and my bed was comfortable. The shower was also good.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    7.0
    Not bad
    • Business trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Peak times only one receptionist so quite a wait. Very Limited restaurant menu.

    Beds comfy. Parking was important to me. Close to station

    Stayed in February 2024

  • Reviewed: 8 February 2024

    6.0
    Not great but not bad. A bit overpriced and bit far from the train station, but otherwise pleasant.
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 2 nights

    One elevator was out of order and this caused several delays. Under the beds, the rooms were filthy, as if they had not been cleaned in months. They also did not have everything available in the restaurant to order. The safes in the room did not work. Overall very little maintenance was done.

    Staff was responsive to our requests and the food in the restaurant was pretty decent. The parking lot under the building was nice, looked safe and was not overcrowded. The room had an interesting view as well.

    Stayed in February 2024

  • Reviewed: 26 December 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    in the hotel TV they advertise that we can have hot water kettle by asking to the front desk, but when I asked the front desk they said that they didn't have one.

    Stayed in December 2023

  • Reviewed: 10 December 2023

    8.0
    The hotel did the job!
    • Leisure trip
    • People with friends
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location is a bit far away from the city center, but a few metro stops around.

    Cleanliness, friendly, handy.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Too far from the subway station. I had to walk for almost 20 minutes, part of the way on a road dangerous to be crossed. If you are not by car, i don't recommend staying there.

    Staff was good

    Stayed in November 2023

  • Reviewed: 27 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We had alot charged to our room we didn't order so just be mindful to check the bill on checkout

    Stayed in November 2023

  • Reviewed: 26 November 2023

    6.0
    Woudl have been better to
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 7 nights

    Two of us were charged for meals that we didn't order. The reception staff rectified this quickly and without any hassle. There was no tea-making facilities in the rooms. The reception didn't have any kettles. I was loaned an iron but not an ironing board. So ironed on the bed.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    8.0
    Pleasant and good location to quickly get to the RAI exhibition building which is only 1 tram stop
    • Business trip
    • Group
    • Deluxe Twin Room
    • Stayed 5 nights

    The standard WiFi service offered too slow or not working at all.

    All good. Like the bar to get a beer. Did not use the restaurant or breakfast facilities. The standard Internet speed in the room and throughout the hotel is poor.

    Stayed in November 2023

  • Reviewed: 22 November 2023

    8.0
    A very nice, clean and conceptually made hotel. However, the place is inconvenient if you don't have
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 2 nights

    The location is on a main road and there is nothing interesting near the hotel. You have to walk 15 minutes to some public transport stop. We had to get around by taxi. The place is suitable if you have a car.

    The breakfast was very good, the beds very comfortable. The sais have enough space and are very nicely decorated. The bathroom is large and comfortable. The staff is very attentive and in general it is a very clean, cozy and pleasant place.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    8.0
    price/performance was good
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    friendly staff

    Stayed in November 2023

  • Reviewed: 13 November 2023

    7.0
    Nice hotel in a not-so-great location
    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The location isn't fantastic (other than being right next door to a gas station). It was over a km walk to the nearest public transit stop and over a mile walk to the nearest bakery (not important to everyone but European bakeries make for a perfect breakfast). Also, the bathroom in the double-twin room was very tight and cramped. The sink was just too small for me to wash my hands without constantly bumping into the faucet or the bottom. If you're anything over medium in size, it'll be a challenge to shower without bumping into everything.

    The free underground parking was awesome! The staff was very nice and accommodating. The bed was quite comfortable, too!

    Stayed in November 2023

  • Reviewed: 26 October 2023

    6.0
    Fine
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The location. It’s far from subway stations. Ironically, the train track was next our window so we were able to hear the trains passing.

    The beds were really comfortable and the room was really clean

    Stayed in October 2023

  • Reviewed: 22 October 2023

    7.0
    Overall good
    • Leisure trip
    • Solo traveller
    • Comfort Twin Room
    • Stayed 14 nights
    • Submitted via mobile

    It’s far from city and station

    Staff is very helpful

    Stayed in October 2023

  • Reviewed: 20 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights

    Very unclean fridge. Towel from former ressidents on the radiator. No tea facilities in the room. Doors with closer are too tight. Quite a walk to metro station Van der Madeweg (10 mins shorter walk on industrial estate) or Spaklerweg. (15 mins this is the better walk). We hardly stayed in our room, so no problems with the view (metro and train line)

    bed room, furniture and bathroom were all in good condition. No noise from the hallway. We hardly stayed in our room, so no problems with the view (metro and train line). Quite soundproof windows, no noise from outside.

    Stayed in October 2023

Showing 1 – 25

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