The floor in the room dissipates heat very well, so walking barefoot or in socks is not very comfortable. And not many people pack slippers on a business trip. Room equipment is very spartan - capsule coffee machine, but only sugar and powdered milk available Cyclists cross the street smoothly, pedestrians are ignored by cars. But this is not the hotel fault 😊

Breakfast excellent, location convenient for transport by car or bike, on foot it is strange. The pedestrians are almost extinct species here. The hotel staff is very helpful. Room was very clean and quiet.

Stayed in April 2024

Corridors were dark. Less light and dull carpet.

The Atmosphere of the property was nice. But there is lots of room to improve. The reception and restaurant area was nice.

Stayed in March 2024

Few technical glitches. Rest was good.

Welcoming staff made us forget tiresome travel. Thank you all.

Stayed in March 2024

Colleagues saw a mouse running about the bar/restaurant floor two consecutive nights.

Convenient for my business meetings. Less so for tourists.

Stayed in March 2024

Food was average, but city prices.Same for drinks. Breakfast seemed to get recycled some days.Mice in bar/restaurant which did not bother me.

Walk to work.

Stayed in March 2024

Room could do with a little more attention to cleaning. Not bad but not great

Standard Bastion, good value and well placed

Stayed in February 2024

No nonsense kamer

Stayed in February 2024

Breakfast needs improvement as it was very few items.

Stayed in January 2024

Poor lighting in the room. The email information the hotel sent during my stay was in Dutch. Maybe they should add English to the e-mails in addition to the Dutch. Breakfast was very expensive in my opinion.

Nice stay for a short period of time The tram / bus stop to centrum is across the road. 10-15 minutes to centrum or Utrecht Centraal station.

Stayed in November 2023

Bathroom a little tired and room .ighting always a little dim

Stanadard bastion , always predictable. Good value standard facilities. Reliable

Stayed in January 2024

Room and hallways need more cleaning and refreshment

Big size room and bathroom; the restaurant is a plus.

Stayed in January 2024

comfortable bed

Stayed in November 2023

It was cold inside. WiFi doesn't work

Very friendly staff. Bed was very good

Stayed in December 2023

Cobwebs in corners and a lot of noise from the banging doors and returning guests

Location

Stayed in November 2023

- Cleanliness in the room was not on the top level (cup in the bathroom, windows, towels)

- Free parking

Stayed in November 2023

The beds need an extra pillow. As the nature of the bed is quite soft. We both woke up with bad necks. Room was dusty.

Location , staff , food were nice. The tram stop to centrum is across the road. 12 mins you are in centrum or Utrecht Centraal station.

Stayed in November 2023

Not everyone is a coffee person, some prefer tea :). The room did not have an electric kettle, really really needed that which is present in almost all hotels. It had a coffee machine which we did not use. The shower area does not have any placeholder which is weird. No place to keep your soap, shampoo or whatever you want to use.

There was water dripping from the vent when we checked in. The reception staff were very helpful and changed our room immediately. Quite a good location, very helpful staff, a good experience.

Stayed in October 2023

The hotel is quite old and the rooms would need an upgrade. For one night it is perfect but i would not like to spend my holidays there.

The hotel is ideally located. The staff was super friendly.

Stayed in October 2023

Far from the center

Two comfy beds that was all we needed Parking was also good

Stayed in September 2023

Price is a little high for the facility, but OK. The closeness to the city + parking are worth the higher price.

breakfast was good, hotel seems a little old, but clean and tidy. Parking just by the hotel and secured by night. Public transportation in proximity of the hotel.

Stayed in September 2023

Shower without glass door.

Breakfast, location.

Stayed in September 2023

The desk reception person who checked us in was rude. When I walked in, I saw him talking to another guest, but he looked at me as I walked to the desk, and took that as an acknowledgment. So I said, i have booked 5 rooms for the night. His response was - ‘I’m still processing another guest, do you not see him, he’s right in-front of you. You have to line up behind him’. In my mind, he could have just said, I’ll be with you in a moment, or any other way more cordial.

Cost is reasonable. Most, but 1 staff showed exceptional service.

Stayed in September 2023

Poor lighting in the room. Not close to anything and not easy to access if biking. Their booking system is a little 'aggressive'. We got confirmation of our booking which included all our card details for payment then got another email stating the booking is not confirmed until payment is made and if payment wasn't made they could cancel the booking, despite having our card details.

Had all the essentials. Friendly staff.

Stayed in September 2023

All communication prior and after my stay was in written Dutch. Maybe English would be better for international guests.

Fast Checkin/checkout

Stayed in August 2023