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  5. Reviews of Bastion Hotel Zoetermeer

Reviews of Bastion Hotel Zoetermeer This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Zilverstraat 6, 2718 RL Zoetermeer, Netherlands

#5 of 6 hotels in Zoetermeer

Guests' Choice

Review Score

Based on 199 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.5

  • Location

    7.2

  • Facilities

    7.4

  • Staff

    8.0

  • Value for money

    7.1

  • Free WiFi

    7.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 5, 2024

    6.0
    Is one time only, I will not stay at your hotel ever
    • Business trip
    • Solo traveler
    • Comfort King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean and move location

    Nothing

    Stayed in April 2024

  • Reviewed: February 6, 2024

    7.0
    OK hotel at a good location
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night

    In general I really feel prices for hotels are to high which make us stay less in hotels than before covid. We choose to drive back home more often. This Bastion is a basic hotel but prices rice to premium....

    Breakfast was good. Location and rooms good.

    Stayed in November 2023

  • Reviewed: January 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Comfort King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel can be seen from the station but not obvious how to walk there.

    Upgraded without request. Staff all very friendly. Breakfast delicious.

    Stayed in January 2024

  • Reviewed: January 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was a bit “ok”

    Beer and evening bar snacks. Lovely staff on duty.

    Stayed in January 2024

  • Reviewed: November 19, 2023

    8.0
    Basiton Hotel is my favorite's hotel in Zoetermeer
    • Business trip
    • Solo traveler
    • Comfort King Room
    • Stayed 1 night

    the hotel is in a very silent area, ... i liked the their breakfast it included many options, ... it's my second time to visit this hotel, ... and I liked it.

    all things are comfortable, ... but the coffee machine not worked, ... I prefer the electric jug of water to make coffee and tea

    Stayed in October 2023

  • Reviewed: October 26, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathrooms are very small, especially the sink for brushing your teeth or washing your face. Missing a clear sign for the outside smoking area . I think that they could charge 5 euros less for their clients who are staying there. All together, minor things.

    The staff went beyond their working ours to prepare us some good food. Rooms were clean .very friendly staff.Do remember that this is a 3 star hotel .

    Stayed in October 2023

  • Reviewed: October 3, 2023

    8.0
    Will go there again.
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 1 night

    No complains, all fine.

    For me all and all a good location. I was there for family visits. They life nearby, on walking distance. Center is nearby. Hotel is fine and provided all my needs. Free patking at and arround the hotel.

    Stayed in August 2023

  • Reviewed: October 2, 2023

    7.0
    Perfectly fine for what we needed. Affordable and handy to public transport.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 13 nights

    A couple of issues, firstly, and to me the worst......one staff member, and I must stress only one, is basically in the wrong line of work. Various observations and interactions over the course of 12 odd days we were there, were well below what any reasonable guest might expect. To the point they were just downright rude, unhelpful and sported a serious attitude. I am almost certain the other staff there, know who I am talking about. All others however were great, so I guess that's just how the cookie crumbles. Second their outdoor area, which I used every day, needs and deserves more attention. Most days the furniture was still covered in last nights food containers, cans etc, as well as all ashtrays overflowing. A little more attention, or in fact any attention, in the mornings would be good. Lastly, but not a dealbreaker, was the lighting in our room, very dark, which is ok for mood lighting but average at best if you want to see what you're doing.

    A perfectly fine hotel with most everything available, for us it was a very good location in regards to public transport. The room was a little smaller than I had expected but not a problem in the end. Bathroom facilities were excellent. Everything was functional.

    Stayed in September 2023

  • Reviewed: September 28, 2023

    8.0
    The stay was fine for one night
    • Leisure trip
    • Group
    • Comfort King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The beds are super soft and worn. We both did not like it. The location was a bit loud, I am a heavy sleeper and did not care a lot but my friend could not sleep to well. We ate dinner at the hotel restaurant, it was fine but pretty pricey for a salad. The waitress was forgetful, it was basically empty and she asked our room number 3-4 times...

    Free parking at the hotel, close to the train station and the highway. Room was fine. Check in and out was easy and fast.

    Stayed in September 2023

  • Reviewed: September 25, 2023

    7.0
    Reasonable and comfortable in a good place for the business meeting.
    • Business trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast could have been improved and more comfortable relaxing areas.

    Was able to check in early and rooms reasonably comfortable.

    Stayed in September 2023

  • Reviewed: September 9, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Comfort King Room
    • Stayed 1 night

    next to a railway but for me no problem. Cleaning could be better,dust and dead flies on the window frame. Overall ok for 1 night

    fast check in , normal breakfast.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    8.0
    Location good for cars not so good for train travellers
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights

    Not much

    Excellent staff

    Stayed in August 2023

  • Reviewed: August 24, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Comfort King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit far out of town.

    Good staff

    Stayed in August 2023

  • Reviewed: August 23, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Comfort King Room
    • Stayed 2 nights

    Coffe machine was broken , long line to wait for breakfast

    breakfast, bed, Staff was also very helpfull

    Stayed in August 2023

  • Reviewed: July 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Comfort King Room
    • Stayed 1 night

    As with most Bastion hotels, this one is located in the scenic industrial area, but in this case the down town is not too far away, a mere 10 minutes walk. Morning omelette was fine.

    Stayed in June 2023

  • Reviewed: July 24, 2023

    8.0
    i had stay two days I can say everything was good really I'm appreciate. Thank you.
    • Leisure trip
    • Family with young children
    • Comfort King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Really For me everything was Good so i have big respect.

    Stayed in July 2023

  • Reviewed: June 8, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The fridge didn't work properly. Maybe more vending machine.

    The staff was friendly. I got clean towels and sheets.

    Stayed in June 2023

  • Reviewed: May 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort King Room
    • Stayed 1 night

    Too many messages reminding of paying for a room although the payment was already made. It made me feel confused and worried.

    Polite and helpful staff.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Close to tracks, hear the trains every time.

    Nice Personal, Great Service

    Stayed in May 2023

  • Reviewed: April 28, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Big room, comfortable beds

    Stayed in April 2023

  • Reviewed: April 27, 2023

    6.0
    overnight fine would not stay for longer period
    • Leisure trip
    • Couple
    • Comfort King Room
    • Stayed 1 night
    • Submitted from a mobile device

    on train line was not obvious when booking train passing all night

    was best value over this weekend clean and neat nothing yo write home about beds very soft but comfortable close to highway. only Dutch Tv channels

    Stayed in April 2023

  • Reviewed: April 10, 2023

    8.0
    Nice modern style hotel
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was next to railways.

    Very organized nice modern interior.

    Stayed in April 2023

  • Reviewed: April 9, 2023

    6.0
    it was ok for what it was, and my stay was for only 2 nights. I‘m not sure I would stay any longer though
    • Business trip
    • Solo traveler
    • Comfort King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    everything seemed old, not worn but just old…

    sufficient parking availability

    Stayed in March 2023

  • Reviewed: April 6, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 1 night

    very noisy, dirty enviroment,

    comfortable bed

    Stayed in April 2023

Showing 1 - 25

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