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Ndsm - Plein 28, Amsterdam Noord, 1033 WB Amsterdam, Netherlands
14 October 2015
눉I hadn't realised you had to get on a ferry to and from hotel. It wasn't bad as they ran every 30 mins but if I'd of realised maybe wouldn't have chosen the hotel on location did feel that it did make it more of an experience though
눇The hotel was fantastic great deco and fab staff. Would stay here agai as was great value for money.
13 October 2015
눇Ligging Kamers Hygiëne Personeel
11 October 2015
눉I strictly advised at my booking that I needed twin room and need speedy check in due to my pricise visit to the city for my business. But first of all at out arrival around 12am we were given wrong room, then we were told to go to another room where there were no lights working. Then we had to wait without keys and going all around the hotel with the staff member wasting time being so tired and needing sleep. We were straight away refused to be offered any kind of help even when the management being wrong. Then we were told by the member that there was no staff or no manager available and nothing can be done, then I called other branch and the lady over the phone tried to explain the receptionist how to operate the system to check availability of other empty rooms. Taking the height of disappointment we had to accept the offer to sleep in the different room without full facilities and the room was handed over to us around nearly 4am. This had wasted the entire trip for which we travelled all the way to Holland. We had to wake up 7am to go for the conference which we missed due to all this drama going on around. I totally am disappointed that my entire trip went to waste just because of a hotel so unprofessional and the staff being totally disrespectful.!!!
눇NOTHING AT ALL..!
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